FacilityBot vs. Inbenta Chatbots

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FacilityBot
Score 10.0 out of 10
N/A
FacilityBot is a messaging-first smart facilities management system, designed to make interactions as convenient as possible for all users. FacilityBot has features of a mobile CMMS system such as fault reporting, preventive maintenance checklists, and asset management, and it also allows flexible configurations, such as configurable request forms and workflows, that allow adaption to an organisation’s unique building workflows. The digital connection established with building occupants also…N/A
Inbenta Chatbots
Score 9.5 out of 10
Enterprise companies (1,001+ employees)
According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…N/A
Pricing
FacilityBotInbenta Chatbots
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FacilityBotInbenta Chatbots
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.
More Pricing Information
Community Pulse
FacilityBotInbenta Chatbots
Top Pros
Top Cons
Best Alternatives
FacilityBotInbenta Chatbots
Small Businesses

No answers on this topic

Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
Medium-sized Companies
TOPdesk
TOPdesk
Score 8.7 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
TOPdesk
TOPdesk
Score 8.7 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FacilityBotInbenta Chatbots
Likelihood to Recommend
10.0
(1 ratings)
9.5
(2 ratings)
User Testimonials
FacilityBotInbenta Chatbots
Likelihood to Recommend
FacilityBot
Facilities Managers spend their days ensuring that the building operations are running smoothly and efficiently. Using FacilityBot helps them to digitize their FM workflows so that can manage their time more easily and effectively. It's all about working smarter, not harder! The asset management function of FacilityBot is also beneficial and useful. The tool also provides easy-to-read statistics reports for users.
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Inbenta Technologies Inc.
In my case, being that I serve a very niche customer base and have had an excellent result with this tool, I would widely tell anyone within my industry and niche to go for it! I can't speak for larger applications but based on my experience with them; I would be confident to recommend it.
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Pros
FacilityBot
  • Fault Reporting
  • Asset Management
  • Preventive Maintenance
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Inbenta Technologies Inc.
  • Integrate the voice into the customer experience.
  • A real, relatable and up to par spanish translation.
  • An amazing customer service structure.
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Cons
FacilityBot
  • Limited checklist templates
  • To have extension for the free trial
  • There is room for improvement in terms of customization of simple reports.
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Inbenta Technologies Inc.
  • I have not come across an issue that tech support is not willing/able to fix or teach a way around it.
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Alternatives Considered
FacilityBot
FacilityBot replaced multiple layers of coordination and communication between users and subcontractors. There are many facilities management systems that are not user-friendly on the market. Most of them do not support multiple communication methods and are costly. Unlike FacilityBot, the implementation wasn't as straightforward. In terms of features, not many are as feature-rich as FacilityBot.
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Inbenta Technologies Inc.
The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this point, we have that more and more of our target clientele use Alexa and this gives us an edge.
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Return on Investment
FacilityBot
  • Quick and prompt fault reporting and tracking
  • Save cost and resources
  • FacilityBot also provides simple and evaluated statistics
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Inbenta Technologies Inc.
  • We have been able to expedite the process of interaction and capturing details for orders using the chatbots.
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ScreenShots

Inbenta Chatbots Screenshots

Screenshot of Intelligent Chatbots for Skype that understand customersScreenshot of Chatbots that can execute transactions for customersScreenshot of Real-time self-service analytics