Araize FastFund Online vs. Twinfield

I have found FastFund to be a flexible yet easy-to-use accounting and donor support software. Of course, it does not have all the power of something like SalesForce, but then again, I don't need that and my more technically challenged users would be overwhelmed with something like that. FastFund allows us to track donor support, issue receipts for tax purposes, and even record notes of interactions with donors. We create mailing lists and can easily allocate donations to the specific project as designated by the donor. We use FastFund for our accounting software. We pay bills, make deposits, cut checks, and allocate expenses to the appropriate projects. We also use the newest module of FastFund which is the Payroll module. I am not involved with using that module, but I do know that it is great to have everything in one package.

Incentivized

• Cloud-based so all our employees have access to it from their various remote locations.
• Fund-based accounting.
• Ongoing training on updates and improvements and tech support responses are quick and useful.

Incentivized

• Initial use of the new payroll features had several hiccups that had to be addressed.

Incentivized

We are satisfied with the software and on-going costs. Moving to something else would be an investment and cost that would be difficult to justify given our satisfaction with FastFund.

Incentivized

I find FastFund to be easy to use and, for the most part, intuitive in its user interface and options. Sometimes new features are added or updates are made which causes some changes. Araize is good at holding short webinars to introduce these.

Incentivized

I have always had my questions and issues responded to very quickly and addressed in a timely fashion. Araize is good at notifying us when the support desk will be closed for company holidays and the like. They are responsive to suggestions for new features and in helping when we have questions.

Incentivized

Araize FastFund was already implemented when I joined the organization so I cannot comment on how it compares to other products or why it was selected.

Incentivized

• Our main users are in three different physical locations and Araize FastFund has allowed each user to easily have access to what they need.

Incentivized