Braintree, a PayPal service vs. FastSpring

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Braintree, a PayPal service
Score 6.5 out of 10
N/A
Braintree, a Paypal service and subsidiary, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded . Braintree also supports international payments. Pricing is 2.9% plus a 30c transaction fee.N/A
FastSpring
Score 6.7 out of 10
N/A
FastSpring is an ecommerce solution with features such as subscription billing and customer relationship management.N/A
Pricing
Braintree, a PayPal serviceFastSpring
Editions & Modules
Standard Pricing
2.9% +$0.30
per transaction
Custom Pricing
Contact for quote
No answers on this topic
Offerings
Pricing Offerings
Braintree, a PayPal serviceFastSpring
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Braintree, a PayPal serviceFastSpring
Top Pros
Top Cons
Best Alternatives
Braintree, a PayPal serviceFastSpring
Small Businesses
Stripe Payments
Stripe Payments
Score 8.4 out of 10
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.5 out of 10
Medium-sized Companies

No answers on this topic

Sage Intacct
Sage Intacct
Score 8.7 out of 10
Enterprises

No answers on this topic

Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Braintree, a PayPal serviceFastSpring
Likelihood to Recommend
2.0
(14 ratings)
10.0
(5 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.1
(2 ratings)
-
(0 ratings)
Support Rating
1.6
(5 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Braintree, a PayPal serviceFastSpring
Likelihood to Recommend
PayPal
Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
Read full review
FastSpring
FastSpring will be well suited for a company that needs simple checkout solution. As a bonus, you'll get a nice checkout flow. If you're a company that doesn't have the time to concentrate and becomes an expert in data security, currency conversion, global tax management, or fraud detection – this will be a great fit. It's appropriate for anyone who doesn't want to waste time on managing support for their e-commerce business.
Read full review
Pros
PayPal
  • Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
  • Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
  • Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
  • I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.
Read full review
FastSpring
  • Integration with other licensing platforms.
  • Multiple forms of electronic payment accepted.
  • Easy, effective and nice UI for the final user.
Read full review
Cons
PayPal
  • Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
  • Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
  • Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.
Read full review
FastSpring
  • FastSpring uses 2 separate GUIs for store owners. Some features work with one GUI implementation and not the other one.
  • Some other providers do provide lower credit card processing fees, compared with FastSpring. But I have been very happy dealing with FastSpring overall in terms of support and overall usability - so I am happy to continue using FastSpring. If I was selling 10x or 100x my current sales volume, I might consider a change, but I have no plans to change at the present time.
Read full review
Likelihood to Renew
PayPal
There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
Read full review
FastSpring
No answers on this topic
Usability
PayPal
It just works.
Read full review
FastSpring
No answers on this topic
Support Rating
PayPal
Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.
Read full review
FastSpring
No answers on this topic
Implementation Rating
PayPal
It is simple for a developer to do.
Read full review
FastSpring
No answers on this topic
Alternatives Considered
PayPal
Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.
Read full review
FastSpring
I have been using FastSpring consistently for the past nine years, and I cannot now recall what other products I considered when I selected FastSpring. I am not currently aware of any other company that would handle my type of business any better than FastSpring.
Read full review
Return on Investment
PayPal
  • Simplified billing so we spend less time on it
  • Saved $20 a month or more when compared to alternatives that have a monthly charge.
  • It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree
Read full review
FastSpring
  • With the addition of this new "Risk Assement Fee", they have CREATED a problem for me in that I have to find a new e-Commerce platform. We had a good ROI with them for 7 years but that has changed now.
Read full review
ScreenShots