Five9 vs. Sharpen Contact Center Platform
Five9 vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | — | ||||||||||||||
More Pricing Information |
Five9 | Sharpen Contact Center Platform | |
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Workforce Optimization (WFO) |
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Five9 | Sharpen Contact Center Platform | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | Sharpen Contact Center Platform | |
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Likelihood to Recommend | 8.3 (36 ratings) | - (0 ratings) |
Support Rating | 8.0 (8 ratings) | - (0 ratings) |
Five9 | Sharpen Contact Center Platform | |
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Likelihood to Recommend | Five9 | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | Five9 | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | Five9 | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Support Rating | Five9 | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | Five9 | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | Five9 | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots | Five9 Screenshots |