Oracle CRM On Demand vs. Sharpen Contact Center Platform
Oracle CRM On Demand vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Oracle CRM On Demand | N/A | The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI. | N/A | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
Oracle CRM On Demand | Sharpen Contact Center Platform | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Oracle CRM On Demand | Sharpen Contact Center Platform | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Oracle CRM On Demand | Sharpen Contact Center Platform | ||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Sales Force Automation |
| ||||||||||||||||||||||||||||||
Customer Service & Support |
| ||||||||||||||||||||||||||||||
Marketing Automation |
| ||||||||||||||||||||||||||||||
CRM Project Management |
| ||||||||||||||||||||||||||||||
CRM Reporting & Analytics |
| ||||||||||||||||||||||||||||||
Customization |
| ||||||||||||||||||||||||||||||
Security |
| ||||||||||||||||||||||||||||||
Social CRM |
| ||||||||||||||||||||||||||||||
Integrations with 3rd-party Software |
| ||||||||||||||||||||||||||||||
Platform |
|
Oracle CRM On Demand | Sharpen Contact Center Platform | |
---|---|---|
Small Businesses | Salesmate Score 9.8 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Oracle CRM On Demand | Sharpen Contact Center Platform | |
---|---|---|
Likelihood to Recommend | 8.9 (26 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Oracle CRM On Demand | Sharpen Contact Center Platform | |
---|---|---|
Likelihood to Recommend | Oracle | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | Oracle | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | Oracle | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Usability | Oracle | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Implementation Rating | Oracle | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | Oracle | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | Oracle | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots |