Pipedrive vs. Sharpen Contact Center Platform
Pipedrive vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Pipedrive | N/A | Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales. | $24 per month | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
Pipedrive | Sharpen Contact Center Platform | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Monthly plans are available. The Essentials monthly plan at $24 per month. | — | ||||||||||||||
More Pricing Information |
Pipedrive | Sharpen Contact Center Platform | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Pipedrive | Sharpen Contact Center Platform | ||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Sales Force Automation |
| ||||||||||||||||||||||||||||||
Customer Service & Support |
| ||||||||||||||||||||||||||||||
Marketing Automation |
| ||||||||||||||||||||||||||||||
CRM Project Management |
| ||||||||||||||||||||||||||||||
CRM Reporting & Analytics |
| ||||||||||||||||||||||||||||||
Customization |
| ||||||||||||||||||||||||||||||
Security |
| ||||||||||||||||||||||||||||||
Social CRM |
| ||||||||||||||||||||||||||||||
Integrations with 3rd-party Software |
| ||||||||||||||||||||||||||||||
Platform |
|
Pipedrive | Sharpen Contact Center Platform | |
---|---|---|
Small Businesses | Salesmate Score 9.8 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Pipedrive | Sharpen Contact Center Platform | |
---|---|---|
Likelihood to Recommend | 8.9 (63 ratings) | - (0 ratings) |
Likelihood to Renew | 8.0 (3 ratings) | - (0 ratings) |
Usability | 8.9 (16 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 8.4 (15 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (1 ratings) | - (0 ratings) |
Pipedrive | Sharpen Contact Center Platform | |
---|---|---|
Likelihood to Recommend | Pipedrive Inc. | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | Pipedrive Inc. | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | Pipedrive Inc. | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Likelihood to Renew | Pipedrive Inc. | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Usability | Pipedrive Inc. | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Support Rating | Pipedrive Inc. | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Implementation Rating | Pipedrive Inc. | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | Pipedrive Inc. | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | Pipedrive Inc. | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots | Pipedrive Screenshots |