Sage CRM vs. Sharpen Contact Center Platform
Sage CRM vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sage CRM | Mid-Size Companies (51-1,000 employees) | Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe. | $33 per month | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Tiered pricing is available for multiple users. | — | ||||||||||||||
More Pricing Information |
Sage CRM | Sharpen Contact Center Platform | |
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Sage CRM | Sharpen Contact Center Platform | |
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Small Businesses | Salesmate Score 9.8 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sage CRM | Sharpen Contact Center Platform | |
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Likelihood to Recommend | 8.9 (28 ratings) | - (0 ratings) |
Likelihood to Renew | 5.1 (11 ratings) | - (0 ratings) |
Usability | 8.9 (11 ratings) | - (0 ratings) |
Performance | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 7.9 (8 ratings) | - (0 ratings) |
In-Person Training | 7.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.0 (1 ratings) | - (0 ratings) |
Sage CRM | Sharpen Contact Center Platform | |
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Likelihood to Recommend | Sage | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | Sage | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | Sage | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Likelihood to Renew | Sage | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Usability | Sage | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Performance | Sage | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Support Rating | Sage | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
In-Person Training | Sage | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Implementation Rating | Sage | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | Sage | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | Sage | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots |