FCS Hospitality Operations Management vs. Yelp for Business

FCS Hospitality Operations Management

FCS Hospitality Operations Management

1 Reviews and Ratings

Yelp for Business

Yelp for Business

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
FCS Hospitality Operations Management	Score 9.0 out of 10	N/A	Singaporean company FCS Computer Systems offers the FCS Hospitality Operations Management Suite, a modular set of applications meant to provide an end-to-end or integratable set of applications primarily oriented around guest experience.	N/A
Yelp for Business	Score 5.2 out of 10	N/A	Yelp connects people with local businesses, with users contributing approximately 155 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.	N/A

Pricing

FCS Hospitality Operations Management

Yelp for Business

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
FCS Hospitality Operations Management	Yelp for Business
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	FCS Hospitality Operations Management	Yelp for Business
Top Pros	Pro Stop solution Pro One stop solution Pro Handling multiple	No answers on this topic
Top Cons	Minus Seamless experience	No answers on this topic

Best Alternatives
	FCS Hospitality Operations Management	Yelp for Business
Small Businesses	No answers on this topic	Google Business Profile Score 9.5 out of 10
Medium-sized Companies	Cvent Event Diagramming Score 9.3 out of 10	Google Business Profile Score 9.5 out of 10
Enterprises	Cvent Event Diagramming Score 9.3 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	FCS Hospitality Operations Management	Yelp for Business
Likelihood to Recommend	9.0 (1 ratings)	2.0 (1 ratings)
Likelihood to Renew	9.0 (1 ratings)	- (0 ratings)

User Testimonials
	FCS Hospitality Operations Management	Yelp for Business
Likelihood to Recommend	FCS Computer Systems It is appropriate for running a hotel and using it to maintain pertinent information needed across the board for customers, requests, tracking trends and revenue. Incentivized Kenyata Garner Customer Service specialist/Hotel Specialist Read full review	Yelp Our company was one of the top rated businesses for the services that we provide in the area. We cancelled our subscription to promote on Yelp. Yelp deleted A LOT of valid genuine reviews that were left by our customers, that dropped our rating way down in my opinion Verified User Anonymous Read full review
Pros	FCS Computer Systems Tracking pertinent cusomter information. Providing a one stop solution to handling multiple needs for the hotel. Storing and computing data needed to monitor revenue and trends etc. Providing multiple solution for services such as housekeeping, communication among depts, and concierge. Incentivized Kenyata Garner Customer Service specialist/Hotel Specialist Read full review	Yelp No answers on this topic
Cons	FCS Computer Systems Room for improvement would be that at times the system runs a little slower than we would like it to. When you are busy you need things to be at its best especially when creating a seamless experience for your guests. Keeping up to date with the ever growing software and adding a few more perks or enhancements. Shortening the time it takes to fix glitches in the system. Incentivized Kenyata Garner Customer Service specialist/Hotel Specialist Read full review	Yelp No answers on this topic
Likelihood to Renew	FCS Computer Systems The program is amazing and there wouldn't be a reason not to continue. Go with what works, and this works. Incentivized Kenyata Garner Customer Service specialist/Hotel Specialist Read full review	Yelp No answers on this topic
Alternatives Considered	FCS Computer Systems The system is really easy to use and to implement into your business. Training for the software is fairly easy which is important for new hires and so forth. When you think about any company which provides services in numerous ways, you really want a program that can be seamless throughout the department's and this software does just that. Incentivized Kenyata Garner Customer Service specialist/Hotel Specialist Read full review	Yelp One of the lowest. We have invested in other Marketing businesses. Verified User Anonymous Read full review
Return on Investment	FCS Computer Systems So far it has been an overall positive experience. It is easy to use, easy to train employees, and easy to implement into your business. It is very beneficial for tracking analytics and running much needed data to watch for trends. You can literally track everything down: hospitality needs, bedding costs, shipments, etc. Incentivized Kenyata Garner Customer Service specialist/Hotel Specialist Read full review	Yelp Reaching new customers in the area Losing customers due to Yelp deleting valid 5 star reviews I believe Verified User Anonymous Read full review
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