FigJam vs. Lucid Visual Collaboration Suite

It is well suited when people use it to sketch the first wireframes of the UX, like the Breadboarding technique from Basecamp. I used to work like that when modifying some UX. Our designers used to sketch over our current experience wireframe, and then we could discuss it by using the comments in Figjam or the Call feature at FigJam. That made it easy to discuss it. When building up group boards to discuss ideas, I use Miro, once it has more native pre-sets that help conducts the discussion.

We have deployed chatbots across our markets and within these markets we have speficic POCs. With the collaborative features of Lucid Chart, teams can go together on 1 platform and instantaneously mind-map flows for chatbots. Another example is through Lucidchart our T&Q was able to effectively conduct process trainings. Agents are able to effectively appreciate learning through visuals and not through lengthy documents.

Incentivized

• One file, auto updated, no need to get latest
• Easy to preview
• Lack of client is benefit to some (not me)

Incentivized

• Large number of predefined charts, diagrams, flows
• A great repository of various symbols and objects
• The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
• Easy way of duplicating shapes.
• While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.

Incentivized

• Less Rigidity
• Ability to work with Different Documents
• A light version of Figma

Incentivized

• I have used the templates before and those are nice! I would like to see more
• The ONLY complaint I can come up with is that there has been several times that my screen will lock up and i have to fully refresh it, even when it is a fairly fresh load.

Incentivized

The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.

Incentivized

I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement

Incentivized

Positive: FigJam is cheaper than Miro and allows connecting with FigJam, where we design our user interfaces. FigJam is more complete and visually appealing than draw.io, although draw.io is free. FigJam allows calls, which both competitors do not. Negative: Miro has more pre-set diagrams than FigJam and they are native and easy to use FigJam is paid, while draw.io is not.

Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.

Incentivized

• I believe that creating professional projects inside a web app feels amateurish.

Incentivized

• It sure has. It has saved me a lot of time. Think of all the time I could have wasted trying to learn a program that does the same thing, whereas Lucidchart just does it with ease, learn as you go, and be a boss at it.
• Lucidchart has increased productivity. My diagrams have helped co-workers find connectivity and helped them troubleshoot devices. This has saved time and increased productivity.

Incentivized