Blackbaud Financial Edge NXT vs. Zoho Books

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Financial Edge NXT
Score 7.6 out of 10
N/A
Financial Edge NXT is a cloud accounting solution tailored for nonprofits that provides a general ledger, projects, grants, endowments, accounts payable and receivable, fixed assets, banking, and more. It offers real-time reporting, with one-click drill-down functionality and export capability.N/A
Zoho Books
Score 8.0 out of 10
N/A
Zoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. The vendor offers a 14 day free trial.
$0
For businesses with turnover <50K USD per annum
Pricing
Blackbaud Financial Edge NXTZoho Books
Editions & Modules
No answers on this topic
Free
$0
For businesses with turnover <50K USD per annum
Standard
$15
Per Organization/Month, Billed Annually
Professional
$40
Per Organization/Month, Billed Annually
Premium
$60
Per Organization/Month, Billed Annually
Offerings
Pricing Offerings
Blackbaud Financial Edge NXTZoho Books
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequired$15 Per Organization/Month, Billed Annually
Additional DetailsBlackbaud is currently offering the first six months of Financial Edge NXT free for new customers. Limited conditions apply.Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
More Pricing Information
Community Pulse
Blackbaud Financial Edge NXTZoho Books
Top Pros
Top Cons
Features
Blackbaud Financial Edge NXTZoho Books
Customization
Comparison of Customization features of Product A and Product B
Blackbaud Financial Edge NXT
-
Ratings
Zoho Books
6.0
14 Ratings
16% below category average
API for custom integration00 Ratings6.014 Ratings
Security
Comparison of Security features of Product A and Product B
Blackbaud Financial Edge NXT
-
Ratings
Zoho Books
9.3
23 Ratings
15% above category average
Single sign-on capability00 Ratings10.018 Ratings
Role-based user permissions00 Ratings8.722 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Blackbaud Financial Edge NXT
-
Ratings
Zoho Books
7.8
22 Ratings
3% above category average
Dashboards00 Ratings7.222 Ratings
Standard reports00 Ratings7.221 Ratings
Custom reports00 Ratings9.01 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Blackbaud Financial Edge NXT
-
Ratings
Zoho Books
8.3
23 Ratings
11% above category average
Accounts payable00 Ratings8.221 Ratings
Accounts receivable00 Ratings9.122 Ratings
Cash management00 Ratings8.021 Ratings
Bank reconciliation00 Ratings5.920 Ratings
Expense management00 Ratings7.421 Ratings
Time tracking00 Ratings6.013 Ratings
Multi-currency support00 Ratings10.012 Ratings
Regulations compliance00 Ratings10.011 Ratings
Self-service portal00 Ratings10.015 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Blackbaud Financial Edge NXT
-
Ratings
Zoho Books
6.5
12 Ratings
8% below category average
Inventory tracking00 Ratings6.012 Ratings
Automatic reordering00 Ratings7.07 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Blackbaud Financial Edge NXT
-
Ratings
Zoho Books
8.3
20 Ratings
12% above category average
Pricing00 Ratings7.017 Ratings
Order entry00 Ratings9.016 Ratings
Credit card processing00 Ratings9.017 Ratings
Cost of goods sold00 Ratings8.016 Ratings
Best Alternatives
Blackbaud Financial Edge NXTZoho Books
Small Businesses
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Score 8.7 out of 10
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.1 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.7 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises

No answers on this topic

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Oracle Fusion Cloud ERP
Score 8.1 out of 10
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User Ratings
Blackbaud Financial Edge NXTZoho Books
Likelihood to Recommend
7.7
(137 ratings)
6.7
(24 ratings)
Likelihood to Renew
7.5
(13 ratings)
-
(0 ratings)
Usability
8.0
(9 ratings)
6.7
(6 ratings)
Support Rating
6.3
(13 ratings)
5.3
(5 ratings)
Implementation Rating
6.5
(7 ratings)
-
(0 ratings)
User Testimonials
Blackbaud Financial Edge NXTZoho Books
Likelihood to Recommend
Blackbaud
Blackbaud Financial Edge NXT is great for an independent/private school. It integrates well with enrollment and student information systems sold by Blackbaud. For example, you could send data from the student information system straight into the Blackbaud Financial Edge NXT. The caveat of course is that you would need to be using other Blackbaud products to leverage this integration. However, all Blackbaud products utilize open APIs so with a little programming, one can share data across many systems.
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Zoho
If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
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Pros
Blackbaud
  • Uploading and inputting information is easy due to a clear format and outline.
  • Researching and finding past information is quick and easy to navigate due to searching and filtering options as well as the ability to name the files for quick searches.
  • Pulling project titles and accounts - you can have a large amount of projects and accounts and are able to know them through the system without having to memorize each individual title.
  • Being able to export a general ledger for an account to excel while still being formatted correctly.
  • Having the ability to filter in what transactions are pulled in the general ledger. You are able to easily look at all the activity or only activity in a certain time frame or other specific filters.
  • There is always access to help from Blackbaud services for any sort of difficulty.
  • Learning and the ability to attend Blackbaud classes are readily and easily available so you can increase your knowledge and ability to serve well in your organizations' role.
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Zoho
  • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
  • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
  • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
  • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
  • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
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Cons
Blackbaud
  • Takes some time to set-up for an organization and there is a learning curve
  • Features & updates are constant due to the online cloud nature. An option to update certain features on demand would be nice or an option to delay.
  • Certain credit card bank feeds are not currently compatible
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Zoho
  • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
  • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
  • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
  • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
  • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
  • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
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Likelihood to Renew
Blackbaud
BB seems to forcing changes on customers at a faster rate. This company needs stability because it is understaffed in accounting. There isn't time to drop everything and work up workarounds or even try to judge effects. There also isn't the time to find a replacement suite unless things get really bad.
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Zoho
No answers on this topic
Usability
Blackbaud
I don't have much to compare it to but if I speak of just the reporting options; sometimes there are so many options I spend more time finding the "perfect" report when a basic report with minimal columns is needed. But I know I can always add to the report if asked.
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Zoho
Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
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Support Rating
Blackbaud
No one is perfect, but this support team is as close as it gets. They respond promptly and if the person I'm talking to doesn't have the answer they find someone that does. They also provide documentation and/or resources to support their responses to my questions. The online chat is awesome and usually all I need
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Zoho
The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
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Implementation Rating
Blackbaud
The implementation can be easy depending on how familiar you are with Blackbaud products. It is cloud based so there is not a need for IT involvement but you do need to know your business requirement.
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Zoho
No answers on this topic
Alternatives Considered
Blackbaud
Blackbaud Financial Edge NXT is far superior to CYMA. We used CYMA for over 20 years. It was tough to transition because Blackbaud Financial Edge NXT follows GAAP, while CYMA did not the way we had it set up. Blackbaud Financial Edge NXT has more robust fund tracking and allows us to create custom reports.
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Zoho
We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
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Return on Investment
Blackbaud
  • The reporting features that include unposted entries and can be run on-demand to see a year to date budget comparison, have certainly made it easier to stay on task and within budget.
  • We have been able to integrate some of the fundraising features into Blackbaud Financial Edge NXT; consolidating to one system for tracking all key financial parameters, has been invaluable.
  • The budget partner (Zai?) is absolutely terrible and a huge waste of time and money; it does not integrate as advertised and is constantly "broken/down" on our end. It is not as advertised and honestly shouldn't be promoted by Blackbaud - it's that terrible.
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Zoho
  • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
  • Flexibility makes Zoho Books great!
  • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
Read full review
ScreenShots

Blackbaud Financial Edge NXT Screenshots

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Zoho Books Screenshots

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