Certinia PS Cloud vs. Lytho Workflow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Certinia PS Cloud
Score 8.3 out of 10
N/A
Certinia PS Cloud software is a cloud-based services solution that is built on the Force.com platform. It allows companies to manage professional resources, customers, projects and financials in one integrated services management application. Because the solution works natively with Force.com, it utilizes the same data for sales, services and finance on one system.N/A
Lytho Workflow
Score 9.1 out of 10
N/A
Lytho Workflow is a creative project management software built specifically for the needs of creative and marketing teams. Combining elements of task and workflow management with the collaborative features of online proofing, Lytho Workflow helps teams get more content produced - faster. The key components of Lytho Workflow are Request Intake, Project Management, Review & Approval, and Reporting. From the initial creative brief, Lytho Workflow's request forms ensure…N/A
Pricing
Certinia PS CloudLytho Workflow
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Certinia PS CloudLytho Workflow
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo two teams are alike. So why offer “one size fits all” pricing plans? They just don’t work – teams are locked out of features they need while they get features they don’t need. We do things differently. We create individual pricing based on your team’s specific needs and budget.
More Pricing Information
Features
Certinia PS CloudLytho Workflow
Project Management
Comparison of Project Management features of Product A and Product B
Certinia PS Cloud
-
Ratings
Lytho Workflow
8.4
3 Ratings
11% above category average
Task Management00 Ratings9.53 Ratings
Resource Management00 Ratings7.02 Ratings
Scheduling00 Ratings9.02 Ratings
Workflow Automation00 Ratings7.53 Ratings
Team Collaboration00 Ratings10.02 Ratings
Mobile Access00 Ratings8.02 Ratings
Timesheet Tracking00 Ratings7.01 Ratings
Change request and Case Management00 Ratings9.53 Ratings
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Certinia PS CloudLytho Workflow
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User Ratings
Certinia PS CloudLytho Workflow
Likelihood to Recommend
9.0
(13 ratings)
9.0
(3 ratings)
Likelihood to Renew
9.0
(3 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(3 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Certinia PS CloudLytho Workflow
Likelihood to Recommend
Certinia
PSA is great at capturing all the data you would need to accurately track and report on consulting projects. It captures project financials, calculates projected GM%, and (among others) allows for hourly tracking of employees, which breaks it up between billable and non-billable for utilization tracking to accurately understand costs. However, the user interface is tough to learn, and the stability of the data reporting functions is questionable. This tool would be great for smaller consulting shops that fit the standard contracting mold. If your business is fairly straightforward without a lot of shades of gray, you shouldn't have much trouble with the tool. However, if your business practices have a lot of exceptions based on clients, then you'll have a tall administrative task on your hands.
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Lytho
It's a flexible program that can be molded to fit most businesses. It's geared towards agencies but we've been able to use it successfully as an in-house solution. It's pretty intuitive for the most part and is easy for new hires or clients to get up and running pretty quickly.
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Pros
Certinia
  • The biggest strength of FinancialForce PSA is that it's built upon the force.com platform, which means it is very easily customizable to our business needs.
  • Projects are easily created, as well as milestones and assignments.
  • "Actuals" (dollars and hours) are calculated automatically, and are easily reported on.
  • Resources are easily managed by using the Resource Planner
  • FinancialForce PSA support is outstanding!
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Lytho
  • Requests - Request forms are set up so that certain fields are required and there's a minimum turnaround time. This prevents others from submitting an incomplete request or requesting things last minute.
  • Proofing - Chasing after people to approve a proof is always a pain, but the simplicity of Lytho Workflow makes it less of a pain. I can quickly remind people in the route to review the proof by clicking a button.
  • Templates - I use templates so that a list of tasks is created for me when I accept a job. It also creates a timeline for when each task needs to be done.
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Cons
Certinia
  • The product is still maturing as a full featured PSA tool. The feature roadmap is compelling but is still being built out.
  • Tool is ideal for managing a services business. It is not yet a project manager tool.
  • Limited reporting
  • Maturing change order process
  • Limited integration to back-end financial systems beyond Financial Force Financials. We use Netsuite.
  • The underlying SalesForce UI is constrained and can be keystroke intensive at times
  • Limited archiving of historical data
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Lytho
  • Not being able to permanently delete inactive/old users (i.e. employees that are no longer with the company).
  • Search filtering features are lacking.
  • Not being notified when someone replies to my comment without @ mentioning me.
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Likelihood to Renew
Certinia
There is another PSA software program that we have been looking into (DreamFactory) that could potentially replace FinancialForce PSA in our organization. Like FinancialForce PSA, it is cloud based on the force.com platform. Licensing is slightly less than FinancialForce PSA, and the Resource Management tool is far superior to FinancialForce PSA. With that said, our renewal falls in Q4 2014 and I don't foresee us implementing a new system this fiscal year.
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Lytho
No answers on this topic
Usability
Certinia
It is maturing and does what it does well although it is not fully complete.

Integration to SF is great.

Gives great visibility to incoming services projects and allows the staffing process to start on pipeline deals.

There are certain processes that take more click-throughs then needed so there are refinement opportunities around the UI.

The resource management screen and project status views have really matured since our original purchase, and while not perfect, allow business leaders to do their jobs.

Configurations vs. customizations. We seem to have to bring in an Apex developer to do a customization for changes I would think could be configuration settings
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Lytho
No answers on this topic
Reliability and Availability
Certinia
We have maybe had 1-2 outages over 3 years.
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Lytho
No answers on this topic
Performance
Certinia
Most of the time it is fine. There are peak periods of usage where performance noticably slows down (i.e., Monday mornings when time is due and many reports are being run)
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Lytho
No answers on this topic
Support Rating
Certinia
Every time I submit a new help request, whether it's an actual help request or just a question about FinancialForce PSA, I always feel that I'm receiving world class support. The support we receive from FinancialForce PSA is always very detailed and professional. There are some requests that take longer than other for the initial response, which is why I did not give a full 10.
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Lytho
No answers on this topic
In-Person Training
Certinia
It was fine.
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Lytho
No answers on this topic
Implementation Rating
Certinia
Appirio did a good job, however, the user team didn’t know enough to make all the right configuration/customization choices. The team focused too much on replicating existing processes vs. reengineering them. In hindsight we should have had deep dive reviews at key milestones and enforced more focus on how the software would operate. We didn’t have access to true best practices expertise. In hindsight, a consultant from the outside would have been helpful to drive this.
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Lytho
No answers on this topic
Alternatives Considered
Certinia
FF PSA is a robust Project Management solution that can be configured to fits any size business. We have tried several other applications and PSA so far has met and exceeded our needs. We run our day to day operations on Salesforce so having a solution that is native was a must have. PSA met that requirement and much more.
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Lytho
By consolidating the requests, project management, and proofing without features we didn't need like invoicing it was an easy fit for us. We were able to quickly develop a comprehensive workflow and the gains to efficiency were immediate. Pricing was competitive (at least at the time) and the implementation was very good as well.
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Return on Investment
Certinia
  • FinancialForce PSA has helped us improve our data tracking and allows us to get more granular about our financial information and performance.
  • PSA has given more tools and reports to individual contributors to take greater ownership over their own data, and has increased accountability across the organization.
  • PSA has added a fairly hefty administrative burden to individuals, project managers, and our financial team.
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Lytho
  • I wasn't working for the company when they first started using Lytho Workflow workflow, so I can't say what impact it has had. However, I do see the product as a necessity in the fast-paced environment that is retail marketing. The introduction of the new "change request" feature has saved countless hours of miscommunication and confusion when project objectives change.
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ScreenShots