FinnOne Neo vs. Fiserv Mortgage Director

FinnOne [Neo Cloud helped] with the complete loan lifecycle from the first time a customer contacts us all the way to the end. It helps with better loan decisions. We use it to process a lot of loans and we like the faster process and the paperless process as well. I cannot think of anything negative to say about this system.

Incentivized

It is not suited for long term as they are replacing it in the future. It is well suited if you do not wish to have any further enhancements made to it.

Incentivized

• Process automation across banking use cases like customer onboarding.
• Multi dimensional reporting analytical view.
• Open integration platform.

Incentivized

• Easy to use.
• Simple screens.
• Not very complicated

Incentivized

• The interface could be improved because there is some confusion in certain areas that need to be more friendly and clear.

Incentivized

• They are sunsetting it without an ETA
• They are only keeping it up to date for regulations at this time
• They are not making any more enhancements to the system

Incentivized

FinnOne [Neo Cloud] is at a lower cost. it provides better efficiency and an improved workflow. It saves time and storage with its paperless function. It helps with organizing and managing customer data. Provides superb loan making decisions. It is easy to use and implement in an organization. Overall it makes things work smoothly.

Incentivized

We have compared it (and currently are0 to other systems due to the fact that Fiserv is replacing it.

Incentivized

• Improved business revenue.
• Less user drops.
• Analytical information.

Incentivized