What users are saying about
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Top Rated
100 Ratings
Firebase
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Top Rated
100 Ratings
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Based on 100 reviews and ratings
The Okta Identity Cloud
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Top Rated
466 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 466 reviews and ratings
Feature Set Ratings
Identity Management
Firebase
Feature Set Not Supported
N/A

8.8
The Okta Identity Cloud
88%
The Okta Identity Cloud ranks higher in 7/7 features
The Okta Identity Cloud ranks higher in 7/7 features
ID-Management Access Control
N/A
0 Ratings

8.9
89%
122 Ratings
ID Management Single-Sign On (SSO)
N/A
0 Ratings

9.2
92%
127 Ratings
Multi-Factor Authentication
N/A
0 Ratings

9.1
91%
118 Ratings
Password Management
N/A
0 Ratings

8.7
87%
117 Ratings
Account Provisioning and De-provisioning
N/A
0 Ratings

8.5
85%
111 Ratings
ID Management Workflow Automation
N/A
0 Ratings

8.4
84%
58 Ratings
ID Risk Management
N/A
0 Ratings

8.4
84%
89 Ratings
Attribute Ratings
- Firebase is rated higher in 1 area: Usability
- The Okta Identity Cloud is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.7
Firebase
87%
28 Ratings

9.0
The Okta Identity Cloud
90%
173 Ratings
Likelihood to Renew
Firebase
N/A
0 Ratings

8.0
The Okta Identity Cloud
80%
18 Ratings
Usability
9.5
Firebase
95%
2 Ratings

9.0
The Okta Identity Cloud
90%
1 Rating
Availability
Firebase
N/A
0 Ratings

8.6
The Okta Identity Cloud
86%
4 Ratings
Support Rating
7.9
Firebase
79%
13 Ratings

8.1
The Okta Identity Cloud
81%
26 Ratings
Online Training
Firebase
N/A
0 Ratings

1.0
The Okta Identity Cloud
10%
1 Rating
Likelihood to Recommend
Firebase
When it comes to product development, Firebase is the greatest tool for startups with limited resources and team members. Having a suitable authentication and database is simple and inexpensive. While I recommend Firebase for analytics, it is not ideal for a corporation that requires a SQL database.
Senior Software Engineer
AlphatechverseElectrical & Electronic Manufacturing, 11-50 employees
The Okta Identity Cloud
In our organization, we use quite a lot of tools and systems to help our clients. If you have the same situation in the company, this tool is very well suited for you. Having Okta Identity Cloud manage and store those tools and systems helps us do our tasks more efficiently.

Verified User
Employee in Sales
Hospitality Company, 51-200 employeesPros
Firebase
- Analytics wise, retention is extremely important to our app, therefore we take advantage of the cohort analysis to see the impact of our middle funnel (retargeting, push, email) efforts affect the percent of users that come back into the app. Firebase allows us to easily segment these this data and look at a running average based on certain dates.
- When it comes to any mobile app, a deep linking strategy is essential to any apps success. With Firebase's Dynamic Links, we are able to share dynamic links (recognize user device) that are able to redirect to in-app content. These deep links allow users to share other deep-linked content with friends, that also have link preview assets.
- Firebase allows users to effectively track events, funnels, and MAUs. With this simple event tracking feature, users can put organize these events into funnels of their main user flows (e.g., checkout flows, onboarding flows, etc.), and subsequently be able to understand where the drop-off is in the funnel and then prioritize areas of the funnel to fix. Also, MAU is important to be able to tell if you are bringing in new users and what's the active volume for each platform (Android, iOS).
Head of Digital Marketing
YachtLifeInternet, 11-50 employees
The Okta Identity Cloud
- Okta provides us a one-stop Sign in for all of our business needs.
- Okta is a very useful platform for managing all the users or employees in an organization for user provisioning within the org for access management and also externally.
- Okta is such a simple SSO system, and I love when my work organizations use it. The ability to have a hub of all my frequently used tools, plus one login for all of them, takes a lot of mental load off me as an employee.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employeesCons
Firebase
- Attribution and specifically multi-touch attribution could be more robust such as Branch or Appsflyer but understand this isn't Firebases bread and butter.
- More parameters. Firebase allows you to track tons of events (believe it's up to 50 or so) but the parameters of the events it only allows you to track 5 which is so messily and unbelievable. So you're able to get good high-level data but if you want to get granular with the events and actions are taken on your app to get real data insight you either have to go with a paid data analytics platform or bring on someone that's an expert in SQL to go through Big Query.
- City-specific data instead of just country-specific data would have been a huge plus as well.
Chief Marketing Officer
DinelyInternet, 1-10 employees
The Okta Identity Cloud
- Backup policy! As of today, Auth0 does not provide a centralized way of backing up the information and users in the tenants. From a B2B perspective, this could be a great tool, because it would simplify the backup and data recovery process for the Auth0 customer
- Import users as a strategy that creates a new user is weird, from a Data Recovery perspective
- No dashboards to monitor the status of logins, users and data flow between web application and Auth0. This coud be a great tool to customize by our needs, as a way to visualize data and create reports

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 201-500 employeesPricing Details
Firebase
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0.01 Per Verification
Firebase Editions & Modules
Edition
Phone Authentication | $0.011 |
---|---|
Stored Data | $0.182 |
- Per Verification
- Per GiB
Additional Pricing Details
—The Okta Identity Cloud
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 per month per user
The Okta Identity Cloud Editions & Modules
Edition
Single Sign on | $2.001 |
---|---|
Single Sign on Adaptive | $5.001 |
Multi Factor Authentication | $3.001 |
Multi Factor Authentication Adaptive | $6.001 |
- Per User Per Month
Additional Pricing Details
Browse products and price points that make the most sense for your organization on our website.Likelihood to Renew
Firebase
No score
No answers yet
No answers on this topic
The Okta Identity Cloud
The Okta Identity Cloud 8.0
Based on 18 answers
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Computer Systems Analyst
5.11 TacticalApparel & Fashion, 201-500 employees
Usability
Firebase
Firebase 9.5
Based on 2 answers
It is simple to use overall, the console's main menu is divided into Develop, Quality, Analytics and Grow - which have further subdivisions by their set of features and tools. Develop and Quality are relevant for product and tech. Analytics is relevant for product, analytics and Grow is relevant for marketing. This makes the overall use very easy.

Verified User
Vice-President in Marketing
Internet Company, 51-200 employeesThe Okta Identity Cloud
The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.

Verified User
Consultant in Information Technology
Utilities Company, 10,001+ employeesSupport Rating
Firebase
Firebase 7.9
Based on 13 answers
Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.

Verified User
Employee in Other
Media Production Company, 51-200 employeesThe Okta Identity Cloud
The Okta Identity Cloud 8.1
Based on 26 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Lead Developer
SaaSquatchMarketing and Advertising, 11-50 employees
Alternatives Considered
Firebase
Before using Firebase, we exclusively used self hosted database services. Using Firebase has allowed us to reduce reliance on single points of failure and systems that are difficult to scale. Additionally, Firebase is much easier to set up and use than any sort of self hosted database. This simplicity has allowed us to try features that we might not have based on the amount of work they required in the past.

Verified User
Manager in Information Technology
Restaurants Company, 501-1000 employeesThe Okta Identity Cloud
We had Azure Multi-Factor Authentication in the past and having The Okta Identity Cloud replace it was a night and day difference. Honestly, this is a difficult comparison since our Azure Multi-Factor Authentication was exactly that only for our users and ONLY did MFA. The Okta Identity Cloud does that for our employees and customers as well as SSO for them AND our PAM to name a few. It's not a stretch to say they are very different.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employeesReturn on Investment
Firebase
- Firebase has meant that we can go to market more quickly due to its automation of repetitive boiler plate tasks, such as authentication provider support
- Firebase's free tier is ideal for low to moderate use apps, and if your app grows to high use, the paid tier is very affordable
- Firebase's excellent cross platform support has reduced development expense when porting apps to other platforms

Verified User
Director in Information Technology
Computer Software Company, 1-10 employeesThe Okta Identity Cloud
- We have addressed a major risk with MFA/SSO on the majority of our apps very quickly - 2-3 months to implement completely.
- Added security without adding very much friction to end user.
- After a year or less Okta is a main part of our zero trust initiative.
Chief Information Officer - EVP
SmartBankBanking, 501-1000 employees