What users are saying about
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Top Rated
100 Ratings
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Top Rated
466 Ratings

Firebase

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Top Rated
100 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

The Okta Identity Cloud

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Top Rated
466 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Identity Management

    Firebase

    Feature Set Not Supported
    N/A
    8.8

    The Okta Identity Cloud

    88%
    The Okta Identity Cloud ranks higher in 7/7 features

    ID-Management Access Control

    N/A
    0 Ratings
    8.9
    89%
    122 Ratings

    ID Management Single-Sign On (SSO)

    N/A
    0 Ratings
    9.2
    92%
    127 Ratings

    Multi-Factor Authentication

    N/A
    0 Ratings
    9.1
    91%
    118 Ratings

    Password Management

    N/A
    0 Ratings
    8.7
    87%
    117 Ratings

    Account Provisioning and De-provisioning

    N/A
    0 Ratings
    8.5
    85%
    111 Ratings

    ID Management Workflow Automation

    N/A
    0 Ratings
    8.4
    84%
    58 Ratings

    ID Risk Management

    N/A
    0 Ratings
    8.4
    84%
    89 Ratings

    Attribute Ratings

    • Firebase is rated higher in 1 area: Usability
    • The Okta Identity Cloud is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.7

    Firebase

    87%
    28 Ratings
    9.0

    The Okta Identity Cloud

    90%
    173 Ratings

    Likelihood to Renew

    Firebase

    N/A
    0 Ratings
    8.0

    The Okta Identity Cloud

    80%
    18 Ratings

    Usability

    9.5

    Firebase

    95%
    2 Ratings
    9.0

    The Okta Identity Cloud

    90%
    1 Rating

    Availability

    Firebase

    N/A
    0 Ratings
    8.6

    The Okta Identity Cloud

    86%
    4 Ratings

    Support Rating

    7.9

    Firebase

    79%
    13 Ratings
    8.1

    The Okta Identity Cloud

    81%
    26 Ratings

    Online Training

    Firebase

    N/A
    0 Ratings
    1.0

    The Okta Identity Cloud

    10%
    1 Rating

    Likelihood to Recommend

    Firebase

    When it comes to product development, Firebase is the greatest tool for startups with limited resources and team members. Having a suitable authentication and database is simple and inexpensive. While I recommend Firebase for analytics, it is not ideal for a corporation that requires a SQL database.
    Ore Kamin | TrustRadius Reviewer

    The Okta Identity Cloud

    In our organization, we use quite a lot of tools and systems to help our clients. If you have the same situation in the company, this tool is very well suited for you. Having Okta Identity Cloud manage and store those tools and systems helps us do our tasks more efficiently.
    Anonymous | TrustRadius Reviewer

    Pros

    Firebase

    • Analytics wise, retention is extremely important to our app, therefore we take advantage of the cohort analysis to see the impact of our middle funnel (retargeting, push, email) efforts affect the percent of users that come back into the app. Firebase allows us to easily segment these this data and look at a running average based on certain dates.
    • When it comes to any mobile app, a deep linking strategy is essential to any apps success. With Firebase's Dynamic Links, we are able to share dynamic links (recognize user device) that are able to redirect to in-app content. These deep links allow users to share other deep-linked content with friends, that also have link preview assets.
    • Firebase allows users to effectively track events, funnels, and MAUs. With this simple event tracking feature, users can put organize these events into funnels of their main user flows (e.g., checkout flows, onboarding flows, etc.), and subsequently be able to understand where the drop-off is in the funnel and then prioritize areas of the funnel to fix. Also, MAU is important to be able to tell if you are bringing in new users and what's the active volume for each platform (Android, iOS).
    Sam Lepak | TrustRadius Reviewer

    The Okta Identity Cloud

    • Okta provides us a one-stop Sign in for all of our business needs.
    • Okta is a very useful platform for managing all the users or employees in an organization for user provisioning within the org for access management and also externally.
    • Okta is such a simple SSO system, and I love when my work organizations use it. The ability to have a hub of all my frequently used tools, plus one login for all of them, takes a lot of mental load off me as an employee.
    Anonymous | TrustRadius Reviewer

    Cons

    Firebase

    • Attribution and specifically multi-touch attribution could be more robust such as Branch or Appsflyer but understand this isn't Firebases bread and butter.
    • More parameters. Firebase allows you to track tons of events (believe it's up to 50 or so) but the parameters of the events it only allows you to track 5 which is so messily and unbelievable. So you're able to get good high-level data but if you want to get granular with the events and actions are taken on your app to get real data insight you either have to go with a paid data analytics platform or bring on someone that's an expert in SQL to go through Big Query.
    • City-specific data instead of just country-specific data would have been a huge plus as well.
    Evan Laird | TrustRadius Reviewer

    The Okta Identity Cloud

    • Backup policy! As of today, Auth0 does not provide a centralized way of backing up the information and users in the tenants. From a B2B perspective, this could be a great tool, because it would simplify the backup and data recovery process for the Auth0 customer
    • Import users as a strategy that creates a new user is weird, from a Data Recovery perspective
    • No dashboards to monitor the status of logins, users and data flow between web application and Auth0. This coud be a great tool to customize by our needs, as a way to visualize data and create reports
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Firebase

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0.01 Per Verification

    Firebase Editions & Modules

    Edition
    Phone Authentication$0.011
    Stored Data$0.182
    1. Per Verification
    2. Per GiB
    Additional Pricing Details

    The Okta Identity Cloud

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per month per user

    The Okta Identity Cloud Editions & Modules

    Edition
    Single Sign on$2.001
    Single Sign on Adaptive$5.001
    Multi Factor Authentication$3.001
    Multi Factor Authentication Adaptive$6.001
    1. Per User Per Month
    Additional Pricing Details
    Browse products and price points that make the most sense for your organization on our website.

    Likelihood to Renew

    Firebase

    No score
    No answers yet
    No answers on this topic

    The Okta Identity Cloud

    The Okta Identity Cloud 8.0
    Based on 18 answers
    Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
    Devin Garrett | TrustRadius Reviewer

    Usability

    Firebase

    Firebase 9.5
    Based on 2 answers
    It is simple to use overall, the console's main menu is divided into Develop, Quality, Analytics and Grow - which have further subdivisions by their set of features and tools. Develop and Quality are relevant for product and tech. Analytics is relevant for product, analytics and Grow is relevant for marketing. This makes the overall use very easy.
    Anonymous | TrustRadius Reviewer

    The Okta Identity Cloud

    The Okta Identity Cloud 9.0
    Based on 1 answer
    Some of its features are great and some are slightly complex and not easy without vendor support.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Firebase

    Firebase 7.9
    Based on 13 answers
    Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.
    Anonymous | TrustRadius Reviewer

    The Okta Identity Cloud

    The Okta Identity Cloud 8.1
    Based on 26 answers
    There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
    Eric Mason | TrustRadius Reviewer

    Alternatives Considered

    Firebase

    Before using Firebase, we exclusively used self hosted database services. Using Firebase has allowed us to reduce reliance on single points of failure and systems that are difficult to scale. Additionally, Firebase is much easier to set up and use than any sort of self hosted database. This simplicity has allowed us to try features that we might not have based on the amount of work they required in the past.
    Anonymous | TrustRadius Reviewer

    The Okta Identity Cloud

    We had Azure Multi-Factor Authentication in the past and having The Okta Identity Cloud replace it was a night and day difference. Honestly, this is a difficult comparison since our Azure Multi-Factor Authentication was exactly that only for our users and ONLY did MFA. The Okta Identity Cloud does that for our employees and customers as well as SSO for them AND our PAM to name a few. It's not a stretch to say they are very different.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Firebase

    • Firebase has meant that we can go to market more quickly due to its automation of repetitive boiler plate tasks, such as authentication provider support
    • Firebase's free tier is ideal for low to moderate use apps, and if your app grows to high use, the paid tier is very affordable
    • Firebase's excellent cross platform support has reduced development expense when porting apps to other platforms
    Anonymous | TrustRadius Reviewer

    The Okta Identity Cloud

    • We have addressed a major risk with MFA/SSO on the majority of our apps very quickly - 2-3 months to implement completely.
    • Added security without adding very much friction to end user.
    • After a year or less Okta is a main part of our zero trust initiative.
    Daniel Hereford | TrustRadius Reviewer

    Add comparison