Symantec Messaging Gateway vs. Trellix Email Security

It is very well suited for an organization that wants to protect inbound email and use just one product. It may be less appropriate for an organization that is small or has a limited IT support staff.

Incentivized

It has a very good feature of URL replace, it helps us to block or prevent spam, phishing, or malicious emails. It has some limitations like if some large or lengthy emails come it takes more time to scan and to avoid delay it forwards the mail to the recipient with a warning note on it.

• Prevents SPAM attacks.
• Filters email based on content.
• Blocks phishing links.
• Blocks ransomware links/attacks.

Incentivized

• Very user-friendly and simple interface.
• Policy rules are easy to create and they work.
• Very little downtime or operational impact.
• Email delivery issues are easy to investigate and troubleshoot.

Incentivized

• The web interface can be difficult at times.

Incentivized

• Sometimes feels that console running slow.
• Riskware detection has a lot of false positive.
• The user interface is not very intuitive.

Incentivized

FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.

Incentivized

The reason that I gave the support a 5 is that I have had both positive and negative experiences. One of the positive experiences was when a senior support engineer spend quite a few hours with me solving an issue that we were having. One of the negative ones was when we were experiencing an issue and one person from support gave one solution, and when the issue reoccurred we were told by another person that what was recommended to us the first time was incorrect. The issue was never fully solved.

Incentivized

Without mentioning some of the other products by name, I can tell you that Symantec Messaging Gateway is one of the best.

Incentivized

It was called Barracuda Spam Filter when we evaluated and switched to FireEye ES (called FireEye ETP at the time). At the time we compared them ES was much better at security and also spam filtering. ES has continued to get even better since we first chose them. The user interface, support, sales/engineer provided service, the effectiveness of the product, and continued improvement/development have made them a great choice.

Incentivized

• It would be difficult to determine the exact ROI Symantec Messaging Gateway had on your overall business. However, I can assure you the downtime suffered due to inbound email threats has been reduced to nearly zero in our environment. If IT isn't chasing down ransomware/phishing issues and users aren't staring at a quarantined PC, life is good.
• There are no negative impacts on ROI that I can think of.

Incentivized

• It can reduce the spam, malicious and phishing mails.
• It has advanced threat intelligence.
• It gives some false positives as well.
• It has great decision making intelligence.