Palo Alto Networks Cortex XSOAR vs. Trellix Helix

XSOAR is well suited for phishing detection and response. Phishing alerts are as much of a
problem today as they were decades ago. This is because: ●Attackers Can leverage automation to launch high-quantity phishing attacks with the click
of a button.
●Spear Phishing attacks are sophisticated and sometimes indistinguishable from real
emails, resulting in compromise through human error.
●Security Teams aren’t able to follow set processes while responding to phishing alerts.
They must coordinate across email inboxes, threat intel, NGFW, ticketing, and
other tools. Each tool has different consoles, data conventions, and contexts,
making it difficult for security teams to fill in the gaps while minimizing
errors. XSOAR is less suited for analyzing traffic.

Incentivized

The UI displays wells the deviations and anomalies using advanced threat intelligence so you have full control of your security ecosystem. We've used it for two years to secure our servers and we easily customize threat detections to reduce the stressful false positives. We fill the XDR AI with data and it correlates with incident data to deliver unmatched frontline security intelligence.

Incentivized

• Automation with immediate security responses.
• Comprehensive phishing protection and increased email protection.
• Analysis and reporting feature.
• Intuitive and easy-to-view panels.
• Alerts by email and sms of incidents for the administration.
• Centralized monitoring.

Incentivized

• Detection of advanced threats.
• Easy integration with cloud resources and our existing security tools thus enhancing performance.
• Easy deployment with great threats intelligence capabilities.

• The XSOAR bot creates a lot of noise on the summary page of any XSOAR incident. Although the filter is available to reduce the view, by default this should not be visible cluttering the whole scenario.
• The interface has too much data on a single pane. I would love to have many buttons to just click and do stuff.
• Also, I would love to have search areas more interactive and easier to navigate.

• Overly complex platform
• Multiple logins needed for various tools--leads to confusion
• Costs can add up

Incentivized

It has proven to be far to valuable and effective to consider getting rid of it. Until something better comes along, this is staying in our product stack.

Incentivized

We've been fairly happy with FireEye Helix support overall. Most issues are resolved the same day the case is opened.

Incentivized

It was much easier than we all anticipated.

Incentivized

The quantity of integrations with security solutions is highest in Palo Alto Solution. The capacity to identify anomalous events is much better in Palo Alto Networks Cortex XSOAR. The flexibility of increased storage area is better as well. The dashboard is very intuitive about showing the most important incidents and how to resolve them.

Incentivized

I find Helix to be super-efficient and able to cut through the noise. Previous installations of LogRhythm and Splunk resulting in an overwhelming amount of noise (out of the gate), and we had to constantly tune out false positives. Helix is different. Out of the gate, Helix provided higher fidelity hits, and our teams don't spend half their day turning out the noise.

Incentivized

• Demisto has Eased malware analysis and threat hunting
• With Demisto, it is simple to create playbooks and scripts
• This is helped automate policy configurations on our PA firewalls through Panorama

Incentivized

• Optimization of your security investments.
• Operations are seamless and better with easy integrations that enhance performance.
• Efficiency in running of incidences with enhanced case management for all its alerts.