TrustRadius

Fiserv (First Data) - ICICI Merchant Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv (First Data) - ICICI Merchant Services
Score 3.7 out of 10
N/A
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
Pricing
Fiserv (First Data) - ICICI Merchant Services
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Fiserv (First Data) - ICICI Merchant Services
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Fiserv (First Data) - ICICI Merchant Services
Considered Both Products
Fiserv (First Data) - ICICI Merchant Services
Verified User
C-Level Executive
Chose Fiserv (First Data) - ICICI Merchant Services
First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
John Bevilacqua | TrustRadius Reviewer
John Bevilacqua
Controller & Finance Director
Chose Fiserv (First Data) - ICICI Merchant Services
We had previously used Elavon Merchant services. We found the provider to be more expensive and offer far less flexibility for our processing. Also, our processing was entirely manual and had to be done in the office.
Verified User
Partner
Chose Fiserv (First Data) - ICICI Merchant Services
Good Connectivity
Ruby Javaid | TrustRadius Reviewer
Ruby Javaid
Chief Designer
Chose Fiserv (First Data) - ICICI Merchant Services
PayPal would have been a good choice, but users would have to leave the site in order to pay, so that choice did not appeal. Stripe wasn't as easy to integrate when I chose FirstData, which is why I ultimately chose FirstData.
Top Pros
Top Cons
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Fiserv (First Data) - ICICI Merchant Services
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User Ratings
Fiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
4.6
(7 ratings)
User Testimonials
Fiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
Fiserv
The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
John Bevilacqua | TrustRadius Reviewer
John Bevilacqua
Controller & Finance Director
Read full review
Pros
Fiserv
  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
Ruby Javaid | TrustRadius Reviewer
Ruby Javaid
Chief Designer
Read full review
Cons
Fiserv
  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
Verified User
Anonymous
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Alternatives Considered
Fiserv
First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
Verified User
Anonymous
Read full review
Return on Investment
Fiserv
  • Our ROI has been very positive
  • Our company has been able to process cash receipts remotely
  • Our processing charges have been lower
John Bevilacqua | TrustRadius Reviewer
John Bevilacqua
Controller & Finance Director
Read full review
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