TrustRadius

Fiserv eBill Distribution (Biller Direct) vs. Fiserv (First Data) - ICICI Merchant Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv eBill Distribution (Biller Direct)
Score 6.0 out of 10
N/A
Biller solutions from Fiserv include the company's electronic bill presentment and payment (EBPP) for business-to-consumer service providers. It offers customers of financial institutions a convenient way to pay bills, and boasts features such as delivery of notifications via email or mobile device, secure e-bill delivery, real-time availability of account and bill pay information, such as complete multichannel payment history, reward points and available balance, marketing campaigns, etc.N/A
Fiserv (First Data) - ICICI Merchant Services
Score 3.7 out of 10
N/A
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
Pricing
Fiserv eBill Distribution (Biller Direct)Fiserv (First Data) - ICICI Merchant Services
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fiserv eBill Distribution (Biller Direct)Fiserv (First Data) - ICICI Merchant Services
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Fiserv eBill Distribution (Biller Direct)Fiserv (First Data) - ICICI Merchant Services
Top Pros
Top Cons
Best Alternatives
Fiserv eBill Distribution (Biller Direct)Fiserv (First Data) - ICICI Merchant Services
Small Businesses
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Medium-sized Companies
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Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
Fiserv eBill Distribution (Biller Direct)Fiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
10.0
(1 ratings)
4.6
(7 ratings)
User Testimonials
Fiserv eBill Distribution (Biller Direct)Fiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
Fiserv
This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.
Verified User
Anonymous
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Fiserv
The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
John Bevilacqua | TrustRadius Reviewer
John Bevilacqua
Controller & Finance Director
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Pros
Fiserv
  • The application is very user-friendly.
  • Easy set up, and integration.
Verified User
Anonymous
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Fiserv
  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
Ruby Javaid | TrustRadius Reviewer
Ruby Javaid
Chief Designer
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Cons
Fiserv
  • Limitations on reporting/monitoring capabilities.
Verified User
Anonymous
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Fiserv
  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
Verified User
Anonymous
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Alternatives Considered
Fiserv
No answers on this topic
Fiserv
First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
Verified User
Anonymous
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Return on Investment
Fiserv
  • The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
  • The application has also assisted with eliminating wasted costs on paper and mailing resources.
Verified User
Anonymous
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Fiserv
  • Our ROI has been very positive
  • Our company has been able to process cash receipts remotely
  • Our processing charges have been lower
John Bevilacqua | TrustRadius Reviewer
John Bevilacqua
Controller & Finance Director
Read full review
ScreenShots