What users are saying about
13 Ratings
16 Ratings
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Score 4.6 out of 100
13 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Sage Pay is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

3.1

Worldpay from FIS

31%
8 Ratings
9.0

Sage Pay

90%
4 Ratings

Likelihood to Renew

7.0

Worldpay from FIS

70%
1 Rating

Sage Pay

N/A
0 Ratings

Support Rating

5.0

Worldpay from FIS

50%
2 Ratings

Sage Pay

N/A
0 Ratings

Likelihood to Recommend

Worldpay from FIS

Worldpay is better suited to brands/retailers with a limited budget who require a safe, secure, but basic payment gateway to launch a website with. You can be up-and-running with Worldpay in a matter of minutes and integrate a solution via their hosted payment page. Worldpay does have limitations and I would recommend other payment gateways for more advanced customisations and payment requirements.
Gareth Beer | TrustRadius Reviewer

Sage Pay

This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
Anonymous | TrustRadius Reviewer

Pros

Worldpay from FIS

  • It has broad support for networks and software solution.
  • It is fairly easy to implement and configure.
  • Has good technical support when you have the proper contact.
Anonymous | TrustRadius Reviewer

Sage Pay

  • Simple. If you use a Sage accounting product the integration is seamless.
  • PCI compliant. PCI compliance is assured through the provided Trustwave audit.
  • Secure. Keeps all card numbers remotely, none stored locally where they could be exposed by a hack or dishonest employee.
  • Robust. API for integrating into multiple web platforms and extensive reporting capabilities through the secure web portal.
Herm Harrison | TrustRadius Reviewer

Cons

Worldpay from FIS

  • In my experience, Some of the WORST tech support/customer service I've ever experienced
  • Two of the last four years, gift cards crashed for multiple days during our Black Friday sale
  • Duplicate charges
  • Fraud controls are weak and (for gift cards) cost extra for dubious protection
  • It took them over a month (and constant badgering) to give us a copy of our contract
  • The system crashes quite a bit, leaving our locations without any ability to charge customers
  • I dread having to deal with WorldPay, yet have to on a daily, if not weekly, basis
Anonymous | TrustRadius Reviewer

Sage Pay

  • When you are reversing a credit card it just deducts from your total batch for the day. Instead of showing a separate charge out of the account. That can cause confusion if someone else is doing your bank reconciliation.
  • It would be nice is Sage Pay could copy over client emails as well as the address and other information so that you can send that email confirmation of charge without having to go back to pull it up.
  • If Sage could post it as a total deposit instead of each individual charge for the day that would also save time with bank reconciliation.
Alana (Comaduran) Gunaydin | TrustRadius Reviewer

Pricing Details

Worldpay from FIS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Worldpay from FIS Editions & Modules

Additional Pricing Details

Sage Pay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$27 per month

Sage Pay Editions & Modules

Edition
Flex$27.001
Plus$45.001
  1. per month
Additional Pricing Details

Likelihood to Renew

Worldpay from FIS

Worldpay from FIS 7.0
Based on 1 answer
As long as Vantiv continues to improve and we can get better responses from customer service, we will likely continue to use Vantiv. However, if customer service declines, we will likely look for something else
Heather Frick | TrustRadius Reviewer

Sage Pay

No score
No answers yet
No answers on this topic

Support Rating

Worldpay from FIS

Worldpay from FIS 5.0
Based on 2 answers
Many customer support employees of Vantiv do not seem to know much about the Vantiv website. I have been transferred around to as many as four different people to get an answer to what I thought was a simple question. I am not sure if it would be possible to receive adequate support for a more complex issue.
Anonymous | TrustRadius Reviewer

Sage Pay

No score
No answers yet
No answers on this topic

Alternatives Considered

Worldpay from FIS

ANYONE would be better than Worldpay. My parent company requires its use. Otherwise, I would have run away screaming a long time ago.
clay covert | TrustRadius Reviewer

Sage Pay

It plays better with Sage 50. It has better associates should you have an issue. It's reasonably priced.
Judy Lowe | TrustRadius Reviewer

Return on Investment

Worldpay from FIS

  • Positive- More clients are enticed to use World Pay when they hear the benefits.
  • Negative- Customer service lacks so our clients tend to complain about that.
  • Negative- Rates can be a little high depending if client is currently using a local bank.
Anonymous | TrustRadius Reviewer

Sage Pay

  • By simplifying payment processing and automatically posting payments to their related transactions within our Sage accounting product, it has eliminated a source of friction between sales and accounting.
  • Eliminates clerical errors in recording paymens.
  • Eliminates one step in the payment reconciliation process by automatically posting payments to their respective transactions.
  • Insures PCI compliance with scheduled monitoring. No need for a separate product.
Herm Harrison | TrustRadius Reviewer

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