Fiserv (First Data) - ICICI Merchant Services vs. HighRadius Autonomous Receivables

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv (First Data) - ICICI Merchant Services
Score 2.4 out of 10
N/A
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
HighRadius Autonomous Receivables
Score 7.1 out of 10
N/A
Autonomous Receivables, from HighRadius headquartered in Houston, is an AI-powered accounts receivable solution. It is designed to reduce DSO and bad debt with the best Accounts Receivable Management Software. The solution connects credit, billing & invoicing, cash application, deductions, and collections into a single business process.N/A
Pricing
Fiserv (First Data) - ICICI Merchant ServicesHighRadius Autonomous Receivables
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fiserv (First Data) - ICICI Merchant ServicesHighRadius Autonomous Receivables
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fiserv (First Data) - ICICI Merchant ServicesHighRadius Autonomous Receivables
Top Pros
Top Cons
Best Alternatives
Fiserv (First Data) - ICICI Merchant ServicesHighRadius Autonomous Receivables
Small Businesses
Apple Pay
Apple Pay
Score 9.3 out of 10
MIP Fund Accounting
MIP Fund Accounting
Score 8.7 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.3 out of 10
Accounting Seed
Accounting Seed
Score 7.4 out of 10
Enterprises
Adyen
Adyen
Score 8.6 out of 10
BlackLine
BlackLine
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Fiserv (First Data) - ICICI Merchant ServicesHighRadius Autonomous Receivables
Likelihood to Recommend
4.7
(7 ratings)
9.0
(1 ratings)
User Testimonials
Fiserv (First Data) - ICICI Merchant ServicesHighRadius Autonomous Receivables
Likelihood to Recommend
Fiserv
The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
Read full review
HighRadius
[HighRadius Collections Cloud] is well suited for [a] multitude of businesses. It's a well-versed system that uses your current data to help drive automation with the receivables. [It] also uses analytics to help drive forecasting. Businesses need to realize [their] data is what drives [the] program, so [they] need to ensure [the] dataset is valid before trying to convert over to [HighRadius Collections Cloud]. Existing ERP is driving what [HighRadius Collections Cloud] can or can not do.
Read full review
Pros
Fiserv
  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
Read full review
HighRadius
  • Creates scoring for working worklists
  • Able to send out statements and emails electronically
  • Segment customer accounts
  • Better reporting
Read full review
Cons
Fiserv
  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
Read full review
HighRadius
  • More out of the box functionality
  • Quicker turnaround times with IT department
  • Tiered level support for IT tickets
Read full review
Alternatives Considered
Fiserv
First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
Read full review
HighRadius
[HighRadius Collections Cloud] encompasses several modules that interact with one another. This allows the data to talk between the different modules, this [is] one of the main strengths of [HighRadius Collections Cloud].
Read full review
Return on Investment
Fiserv
  • Our ROI has been very positive
  • Our company has been able to process cash receipts remotely
  • Our processing charges have been lower
Read full review
HighRadius
  • Has helped drive down DSO
  • Reduced staffing
  • Allowed us to better segment customer accounts
Read full review
ScreenShots