Fiserv (First Data) - ICICI Merchant Services vs. Northstar Restaurant POS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv (First Data) - ICICI Merchant Services
Score 5.0 out of 10
N/A
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
Northstar Restaurant POS
Score 6.0 out of 10
N/A
Custom Business Solutions (CBS) in Irvine, California offers Northstar, a restaurant dedicated point of sale system supporting all restaurants from quick serve to fine dining, as well as bars, cruises, and amusement parks.N/A
Pricing
Fiserv (First Data) - ICICI Merchant ServicesNorthstar Restaurant POS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fiserv (First Data) - ICICI Merchant ServicesNorthstar Restaurant POS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fiserv (First Data) - ICICI Merchant ServicesNorthstar Restaurant POS
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Fiserv (First Data) - ICICI Merchant ServicesNorthstar Restaurant POS
Small Businesses
Apple Pay
Apple Pay
Score 9.0 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Adyen
Adyen
Score 9.1 out of 10
Shopify
Shopify
Score 8.8 out of 10
Enterprises
Amazon Pay
Amazon Pay
Score 8.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Fiserv (First Data) - ICICI Merchant ServicesNorthstar Restaurant POS
Likelihood to Recommend
4.6
(7 ratings)
6.0
(1 ratings)
User Testimonials
Fiserv (First Data) - ICICI Merchant ServicesNorthstar Restaurant POS
Likelihood to Recommend
Fiserv
The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
Read full review
Custom Business Solutions (CBS)
The Northstar Restaurant POS is the POS system specifically designed for Country Clubs. It works well in a Country Club scenario where things need to be customized to member preferences, and there are a large number of menu items. If there is a restaurant where the menu is simpler, without as much customization needed, the Northstar Restaurant POS may be a bit too large and cumbersome. The Northstar Restaurant POS is good for detail but not necessarily speed.
Read full review
Pros
Fiserv
  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
Read full review
Custom Business Solutions (CBS)
  • Very Customizable
  • Allows for a large number of items to be added
  • Same system can be used at multiple locations
Read full review
Cons
Fiserv
  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
Read full review
Custom Business Solutions (CBS)
  • Once an item is in the system it cannot be removed
  • Can be complicated on the back end if prices need adjusted
  • If you have a large customized menu, the tableside POS does function properly
Read full review
Alternatives Considered
Fiserv
First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
Read full review
Custom Business Solutions (CBS)
I have not used any other restaurant POS systems. I have heard there are more robust restaurant POS systems available; however, very few of them are so customizable for our needs. Being a Country Club, our focus is on member service. Northstar Restaurant POS allows us to have a large number of menu items available so we can serve our members effectively.
Read full review
Return on Investment
Fiserv
  • Our ROI has been very positive
  • Our company has been able to process cash receipts remotely
  • Our processing charges have been lower
Read full review
Custom Business Solutions (CBS)
  • Northstar Restaurant POS has allowed us to track sales items, remove poor sellers, and add new items to keep our menu fresh.
  • We are able to easily adjust pricing to reflect current market trends.
  • We are able to do a mass price adjustment to our entire menu if necessary.
Read full review
ScreenShots