What users are saying about
12 Ratings
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Score 7.7 out of 100
13 Ratings
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Score 7.1 out of 100

Attribute Ratings

  • Fishbowl Manufacturing (FBM) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.8

Fishbowl Manufacturing (FBM)

78%
5 Ratings
5.7

Zoho Inventory

57%
3 Ratings

Likelihood to Renew

Fishbowl Manufacturing (FBM)

N/A
0 Ratings
7.0

Zoho Inventory

70%
1 Rating

Support Rating

7.0

Fishbowl Manufacturing (FBM)

70%
2 Ratings

Zoho Inventory

N/A
0 Ratings

Likelihood to Recommend

Fishbowl

Fishbowl is well suited for warehouse operations because you can control, monitor, report or view the progress of materials all the way from purchasing and receiving to the shipment and tracking of products. It integrates with major carriers and with QuickBooks so it does offer a suite that can support the entire operation. It allows for workflow monitoring, so particular groups or products can be tracked.
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Zoho Corporation

It's a basic system which does some things well but the things it does well are the basic things you would expect! Many other features that are a little beyond basic are just not available or you can get 90% of the way there but get stuck on the final 10% so you need to hire a developer who can try to get you through the last bit. An inventory management system with no bin locations pretty much sums it up. The reporting system is terrible. To get any real use you need to integrate it with Zoho Analytics but the problem there is it only syncs every 3 hours. The integrated shipping process is extremely cumbersome
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Pros

Fishbowl

  • Inventory control - provides easy/accurate reports. Also, cycle counts can be done at any time. The warehouse team was easily trained.
  • Sales Orders - Fishbowl allowed us to have the sales orders accessible to everyone and linked the customers' purchase order to the orders and work orders (within the system). It no longer needs to be manually linked.
  • Custom reports - for a small fee we had reports customized specifically for our company.
  • Link to Quickbooks - invoices generated directly after closure of sales order.
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Zoho Corporation

  • It is simple to use.
  • Does all the basics well.
  • Is able to integrate with our CRM.
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Cons

Fishbowl

  • MRP
  • BOM creation
  • Unified interface
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Zoho Corporation

  • Templates within Zoho Inventory are very weak. You can't customize many including package slips, shipment docs, etc...
  • When an order has multiple packages, it's next to impossible to find the item you are looking for. Scenario, a large order has many packages and a customer has cancelled one of the items. You must click through every package to find the item, edit the package and remove it before you can cancel the item.
  • The reports within Inventory are extremely basic and many of them are useless
  • The packing slip module is useless as it does not print out bin locations
  • It's an inventory management system but it does not have bin locations
  • The backorder system is useless. If you "backorder" something then the whole order is locked until the backorder arrives in. Scenario.... a client orders 20 items, 1 is on backorder. You "backorder" that one item but want to ship the other 19... not possible. The order gets completely locked.
  • You can't print out RMA requests. There is just no option to do it, you have to do a screen shot
  • Integration with Amazon or other 3rd party e-commerce providers is troublesome.
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Pricing Details

Fishbowl Manufacturing (FBM)

Starting Price

Editions & Modules

Fishbowl Manufacturing (FBM) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zoho Inventory

    Starting Price

    $39 per organization / month billed annually ($49.00 billed monthly)

    Editions & Modules

    Zoho Inventory editions and modules pricing
    EditionModules
    BASIC$39.001
    STANDARD$79.002
    STANDARD$199.003

    Footnotes

    1. per organization / month billed annually ($49.00 billed monthly)
    2. per organization / month billed annually ($99.00 billed monthly)
    3. per organization / month billed annually ($249.00 billed monthly)

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Likelihood to Renew

    Fishbowl

    No answers on this topic

    Zoho Corporation

    It is relatively easy to customise but the problem is sometimes it is not easy to see where this customisation is available. Also the integrations with external systems can prove problematic both during installation and ongoing development and maintenance. It's great for small companies with a simple inventory or even larger organisations with smaller product lines. And it is reasonably priced if you ar eprepared to put the time in.
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    Support Rating

    Fishbowl

    Originally the support for Fishbowl was very poor. It was hard to get anyone to help. In the last 12 - 14 months, it has greatly improved and if it continues this way I would certainly rate it higher.
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    Zoho Corporation

    No answers on this topic

    Alternatives Considered

    Fishbowl

    Fishbowl is more useful than QuickBooks Manufacturing if you operate complex manufacturing with multiple multi layered BOMS
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    Zoho Corporation

    The inventory management is better than QuickBooks however you give up an awful lot to get that benefit. The reporting in QuickBooks is far superior. The reporting in Inventory is terrible with every few options to customize the reports. For example, pulling in a salesperson report that factors in returns is not possible. You can't pull a report to see what items need to be picked for all open orders.
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    Return on Investment

    Fishbowl

    • Positive: Decreased time spent on copy/pasting in spreadsheets.
    • Positive: Easier to analyze costs and guarantee efficiency.
    • Negative: Time to get it up and running is really difficult to work with.
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    Zoho Corporation

    • We stopped using it as it was difficult to set up.
    • Zoho offers a lot of features but the depth of its functionality proves limited as your demands increase.
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    Screenshots

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