TrustRadius

Five9 Intelligent Virtual Agent vs. IPsoft Amelia

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Five9 Intelligent Virtual Agent
Score 9.1 out of 10
N/A
Five9 Intelligent Virtual Agent, based on Inference Studio which was developed by Inference Solutions and acquired by Five9 October 2020, is a web based visual tool that enables users to build AI-Powered Intelligent Virtual Agents to help businesses of all sizes automate their customer care workloads.N/A
Amelia
Score 9.0 out of 10
N/A
IPsoft headquartered in New York offers Amelia, the company's artificial intelligence conversational bot for customer communication.N/A
Pricing
Five9 Intelligent Virtual AgentIPsoft Amelia
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Five9 Intelligent Virtual AgentAmelia
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Five9 Intelligent Virtual AgentIPsoft Amelia
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Five9 Intelligent Virtual AgentIPsoft Amelia
Small Businesses
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Medium-sized Companies
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Enterprises
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User Ratings
Five9 Intelligent Virtual AgentIPsoft Amelia
Likelihood to Recommend
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Five9 Intelligent Virtual AgentIPsoft Amelia
Likelihood to Recommend
Five9
It works great in the pre-qualify area
SM
steven mikutel
Information Technology Auditor
Read full review
IPsoft
No answers on this topic
Pros
Five9
  • pre qualify processing
  • real time analytics
  • scores calls quality
SM
steven mikutel
Information Technology Auditor
Read full review
IPsoft
No answers on this topic
Cons
Five9
  • more training would be good
  • documentation and case study materia;
SM
steven mikutel
Information Technology Auditor
Read full review
IPsoft
No answers on this topic
Alternatives Considered
Five9
It does an excellent cost-effective job
SM
steven mikutel
Information Technology Auditor
Read full review
IPsoft
No answers on this topic
Return on Investment
Five9
  • pre qualify process is big
  • real time analytics are great
SM
steven mikutel
Information Technology Auditor
Read full review
IPsoft
No answers on this topic
ScreenShots