What users are saying about
7 Ratings
7 Ratings
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Score 8.9 out of 101

Likelihood to Recommend

FixMe.IT

It's great if you can mostly trust your users to want you to be able to remote into their computers. Our users rarely remove the app, but that would be a serious problem if you were trying to use this program to enforce control over the PCs. It does not offer reporting on the PCs in any way. If you just need a cheap, great, bare-bones remote desktop tool that works great on only PCs, then it's a no-brainer. I love this tool. If you have to support mobile, Apple, or Linux devices, this program would not help you out at all.
Justin Bongard profile photo

Feature Rating Comparison

Remote Administration

FixMe.IT
8.1
Screen sharing
FixMe.IT
8.9
File transfer
FixMe.IT
8.0
Instant message
FixMe.IT
8.1
Access to sleeping/powered-off computers
FixMe.IT
4.0
Over-the-Internet remote session
FixMe.IT
9.1
Remote management of servers & workstations
FixMe.IT
8.1
Session record
FixMe.IT
10.0
Annotations
FixMe.IT
9.0

Pros

FixMe.IT

  • Easy for customers to get me a Client ID
  • No real lag time with the connection makes it easy for me to get done what I need to get done in a quick fashion
  • Can reboot computer without having client to sign me back on
Nick Tietjen profile photo

Cons

FixMe.IT

  • Needs to be able to be used in a MAC environment
  • That is only thing I would love for to be added to it
  • Great Product
Nick Tietjen profile photo

Likelihood to Renew

FixMe.IT

FixMe.IT 10.0
Based on 1 answer
Great product for the price. I would buy it again. We now have 6 licenses of it and it's completely worth the investment.
Justin Bongard profile photo

Support

FixMe.IT

FixMe.IT 9.0
Based on 1 answer
It is all just done through email so there is no tracking of tickets but there is not much need since they will respond multiple times a day if needed. I never have any issue with them though. They are very well trained.
Justin Bongard profile photo

Alternatives Considered

FixMe.IT

TeamViewer I use for Mac clients, I like fixme.it better because of ease of client to get me a client id
Nick Tietjen profile photo

Return on Investment

FixMe.IT

  • I am paying for this app personally and it is well worth it.
Todd Cason profile photo

Pricing Details

FixMe.IT

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FixMe.IT Editions & Modules

Edition
Monthly subscription$301
Yearly subscription$3001
  1. per seat
Additional Pricing Details

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