FixMe.IT vs. RPort

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FixMe.IT
Score 4.4 out of 10
N/A
FixMe.IT is a cost-effective remote support application that is designed to enable instant, secure, and trouble-free connections between remote computers anywhere in the world. The vendor's value proposition is that with FixMe.IT, support teams can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.
$30
per seat
RPort
Score 10.0 out of 10
N/A
RPort remote management of IT infrastructure - free and open-source Users can manage Windows, Linux, desktops and servers, and IoT devices from one central console. Securely log into remote systems behind firewalls and without fixed IP addresses. Access devices via a user interface from a browser. Users can control remote management without sharing credentials with external companies. On-demand reverse tunnels are the heart of rport. Users can connect to…
$0
Pricing
FixMe.ITRPort
Editions & Modules
Monthly subscription
$30
per seat
Yearly subscription
$300
per seat
Open-Source Edition
$0
Offerings
Pricing Offerings
FixMe.ITRPort
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree and open-source, MIT License
More Pricing Information
Features
FixMe.ITRPort
Remote Administration
Comparison of Remote Administration features of Product A and Product B
FixMe.IT
6.7
6 Ratings
21% below category average
RPort
9.9
2 Ratings
18% above category average
Screen sharing9.06 Ratings10.01 Ratings
File transfer7.06 Ratings10.01 Ratings
Instant message7.05 Ratings10.01 Ratings
Access to sleeping/powered-off computers2.93 Ratings00 Ratings
Over-the-Internet remote session9.06 Ratings10.02 Ratings
Remote management of servers & workstations9.04 Ratings10.02 Ratings
Session record6.02 Ratings00 Ratings
Annotations4.03 Ratings10.01 Ratings
Initiate remote control from mobile00 Ratings9.52 Ratings
Centralized management dashboard00 Ratings9.52 Ratings
Multi-platform remote control00 Ratings10.02 Ratings
Best Alternatives
FixMe.ITRPort
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
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Score 9.8 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.3 out of 10
NinjaOne
NinjaOne
Score 9.3 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FixMe.ITRPort
Likelihood to Recommend
9.0
(6 ratings)
10.0
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
FixMe.ITRPort
Likelihood to Recommend
Techinline
FixMe.IT is an absolute price-performer. Far less expensive than many of its competitors, it offers all the major features small outfits like mine need. While not nearly as robust as other offerings such as TeamViewer and GoToAssist, its price point simply can't be beat. Thus, small consulting firms that primarily deal with Windows-based PCs will see a huge cost benefit. Larger MSPs are probably better off with a more expensive but flexible solution.
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RealVNC
If you are looking for an alternative to TeamViewer--a very secure tool with very little hassle to set up--this is it.
Read full review
Pros
Techinline
  • Unattended access always works
  • Deployment through MSI to all PCs in the company
  • Stable and dependable. The app never has issues.
  • Option to follow users' mouse if they have more than one screen but you are only using one screen to display their computer. It allows them to show you things without fighting for the mouse or having our view of their screen be too small.
  • Lightweight. The app for on-demand remote controll, unattended access, and even the expert are all very small and not resource intentsive
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RealVNC
  • Very secure and open source
  • No need for VPN and chained SSH connections
  • Its got a very nicely designed UI
  • Developers are adding a new features
Read full review
Cons
Techinline
  • Not sure if we are able to display multiple screens at the same time. For example the server and some workstations. I know we can click back and forth easily, but not sure if we can display them at the same time.
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RealVNC
  • I'd love to be able to save the output of commands/scripts executed
  • "Whats new in this release" feature
Read full review
Likelihood to Renew
Techinline
Great product for the price. I would buy it again. We now have 6 licenses of it and it's completely worth the investment.
Read full review
RealVNC
No answers on this topic
Support Rating
Techinline
It is all just done through email so there is no tracking of tickets but there is not much need since they will respond multiple times a day if needed. I never have any issue with them though. They are very well trained.
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RealVNC
No answers on this topic
Alternatives Considered
Techinline
TeamViewer I use for Mac clients, I like fixme.it better because of ease of client to get me a client id
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RealVNC
We selected RPort over TeamViewer because it's got features that TeamViewer does not have. It's designed by DevOps and I find it suited pretty well for my day-to-day tasks.
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Return on Investment
Techinline
  • During COVID, we simply would not have been able to work without it.
  • Integration with our website and customized branding gives clients a good sense of security of who they're letting in.
  • After 11 years, I see no reason to switch.
Read full review
RealVNC
  • It speeds up my work
Read full review
ScreenShots

RPort Screenshots

Screenshot of Organize all your remote machines on a comprehensive dashboardScreenshot of Launch RDP connections to any Windows system over an encrypted and secure tunnel. No port forwarding and no public IP address are needed.Screenshot of Log in to remote Linux and Unix machines via SSH. The RPort client makes any system available everywhere. Securely and encrypted.Screenshot of Execute command directly from the browser. On a single machine, or on many.Screenshot of Pairing new remote systems is easy and fast. Just copy the snippet.Screenshot of Pairing finished. Works on any console. Powershell and any Linux shell.