What users are saying about
21 Ratings
Top Rated
232 Ratings
21 Ratings
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Score 8.1 out of 100
Top Rated
232 Ratings
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Score 9.3 out of 100

Attribute Ratings

  • Fleetsmith is rated higher in 1 area: Usability
  • Jamf Pro is rated higher in 1 area: Likelihood to Recommend
  • Fleetsmith and Jamf Pro are tied in 1 area: Support Rating

Likelihood to Recommend

8.1

Fleetsmith

81%
21 Ratings
9.8

Jamf Pro

98%
167 Ratings

Likelihood to Renew

Fleetsmith

N/A
0 Ratings
9.1

Jamf Pro

91%
8 Ratings

Usability

8.5

Fleetsmith

85%
19 Ratings
6.4

Jamf Pro

64%
14 Ratings

Availability

Fleetsmith

N/A
0 Ratings
9.1

Jamf Pro

91%
4 Ratings

Performance

Fleetsmith

N/A
0 Ratings
9.1

Jamf Pro

91%
4 Ratings

Support Rating

8.8

Fleetsmith

88%
42 Ratings
8.8

Jamf Pro

88%
75 Ratings

In-Person Training

Fleetsmith

N/A
0 Ratings
9.1

Jamf Pro

91%
2 Ratings

Online Training

Fleetsmith

N/A
0 Ratings
9.1

Jamf Pro

91%
1 Rating

Implementation Rating

Fleetsmith

N/A
0 Ratings
7.4

Jamf Pro

74%
9 Ratings

Configurability

Fleetsmith

N/A
0 Ratings
9.1

Jamf Pro

91%
2 Ratings

Ease of integration

Fleetsmith

N/A
0 Ratings
9.1

Jamf Pro

91%
2 Ratings

Product Scalability

Fleetsmith

N/A
0 Ratings
9.1

Jamf Pro

91%
2 Ratings

Vendor post-sale

Fleetsmith

N/A
0 Ratings
9.1

Jamf Pro

91%
2 Ratings

Vendor pre-sale

Fleetsmith

N/A
0 Ratings
9.1

Jamf Pro

91%
2 Ratings

Likelihood to Recommend

Apple

Fleetsmith is well suited for companies with a lot of Macs, Mac minis, Apple tvs, etc., that are all over the place (different offices, states, countries, floors, remote employees, etc). It makes the management of these central where it would be almost impossible otherwise.
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Jamf Software, LLC

Jamf Pro is the premium swiss army knife of Mac platform management tools. In our case, we have found no need for additional tools and can generally solve all our management and support needs with the built-in functions. We have to support a fairly large global workforce and be prepared for small and large acquisitions and divestitures at any time. With that in mind, a full-featured best in class product like Jamf Pro sets us up for continued success no matter what our existing business or future businesses demand of us.
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Pros

Apple

  • Fleetsmith does a great job of being unobtrusive on managed devices. After initial deployment, one might never know it’s there except when it prompts to enforce a software update.
  • Fleetsmith has sensible defaults and relatively few decisions for the administrator to make; for most applications and configurations, it’s sufficient to enforce a minimum version. For more complex use cases, I suggest falling back on Fleetsmith’s ability to install tools such as Puppet and run arbitrary shell commands.
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Jamf Software, LLC

  • Manages Apps - gives details so that knowing what is available is easy, as well as what has fallen out of the app store.
  • Managing iPads - naming them, adding users, as well as what teachers have which iPads.
  • Sending web clips - allowing shortcuts to be added by management at [the] request of teachers so that students quickly have access to websites.
  • Finding Lost iPads - this feature is invaluable to us as we have students who travel with their iPads and are often forgetful and leave their iPads in their previous rooms or even at school over the weekend. The detail given is extremely helpful in recovering iPads.
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Cons

Apple

  • We were told that this was in the works and it would be implemented at the beginning of the year 2019. That has still not happened and whenever we ask about this functionality we cannot get a good answer.
  • Management of devices that are already in the field—we were told that in order to use Fleetsmith as we would like (pushing apps to devices) we would have to get each device and set them up from a Mac.
  • Integration with Windows.
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Jamf Software, LLC

  • As a new user it is hard to remember where certain features are in the over all system set up page. A search feature would be really helpful.
  • Don't just give an enable Remote Desktop command. build in a Remote Desktop session to allow Helpdesk techs to use instead of needing to launch a 3rd party app.
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Pricing Details

Fleetsmith

Starting Price

$8.25 per device, per month

Editions & Modules

Fleetsmith editions and modules pricing
EditionModules
Fleetsmith Managed$8.251

Footnotes

  1. per device, per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Free unlimited trial for up to 10 devices Device Intelligence free for unlimited devices iOS/tvOS devices free during beta period

Jamf Pro

Starting Price

Editions & Modules

Jamf Pro editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    $3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually

    Likelihood to Renew

    Apple

    No answers on this topic

    Jamf Software, LLC

    We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
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    Usability

    Apple

    The installation steps are very easy and the UI for admin panel is user-friendly. Enrolment all based on Gmail accounts and the import function is there to fetch the user accounts. Navigating in Fleetsmith admin panel is simple and clean.
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    Jamf Software, LLC

    Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
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    Support Rating

    Apple

    Fantastic support. I have had a few queries on how to go about doing things in the best way and the support at Fleetsmith was always very quick to reply and with excellent advice and detail to solve the problem and lead is into our best use of their product.
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    Jamf Software, LLC

    Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
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    In-Person Training

    Apple

    No answers on this topic

    Jamf Software, LLC

    They made me more comfortable using the product.
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    Online Training

    Apple

    No answers on this topic

    Jamf Software, LLC

    The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
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    Implementation Rating

    Apple

    No answers on this topic

    Jamf Software, LLC

    the on-site training and implementation was a huge boon
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    Alternatives Considered

    Apple

    The primary products we checked out were Mosyle, JAMF, and SimpleMDM. In the end it really came down to the simplicity of our needs and the simplicity of Fleetsmith's approach being in tight harmony. We kicked the tires, hard, for about a month and then dove all the way in.
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    Jamf Software, LLC

    Jamf Pro is the best option for Apple devices we have come across. We are 90% Apple devices and 10% Windows devices. We have also started using signage with Jamf Pro to manage those devices.
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    Return on Investment

    Apple

    • Lesser cost for managing device, instead of getting more manpower to do it manually.
    • Lesser security threats (which will cause financial damage) as all devices are configured according the the company security policies, such as firewalls, media management, app security updates.
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    Jamf Software, LLC

    • Jamf has allowed us to create unique deployment strategies for our fleet and better position ourselves internally for the latest and greatest tech. We have full 0 Day support as well as resources which give us heads up when it comes to future features or issues other companies are experiencing. This insider knowledge alone makes it all worthwhile since at times you might be the only Mac admin at an Org.
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    Screenshots

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