What users are saying about
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
217 Ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Jamf Pro

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
217 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

Fleetsmith

Fleetsmith is well suited for companies with a lot of Macs, Mac minis, Apple tvs, etc., that are all over the place (different offices, states, countries, floors, remote employees, etc). It makes the management of these central where it would be almost impossible otherwise.
Andrew Vo | TrustRadius Reviewer

Jamf Pro

Jamf Pro is the premium swiss army knife of Mac platform management tools. In our case, we have found no need for additional tools and can generally solve all our management and support needs with the built-in functions.We have to support a fairly large global workforce and be prepared for small and large acquisitions and divestitures at any time. With that in mind, a full-featured best in class product like Jamf Pro sets us up for continued success no matter what our existing business or future businesses demand of us.
Anonymous | TrustRadius Reviewer

Pros

Fleetsmith

  • Fleetsmith does a great job of being unobtrusive on managed devices. After initial deployment, one might never know it’s there except when it prompts to enforce a software update.
  • Fleetsmith has sensible defaults and relatively few decisions for the administrator to make; for most applications and configurations, it’s sufficient to enforce a minimum version. For more complex use cases, I suggest falling back on Fleetsmith’s ability to install tools such as Puppet and run arbitrary shell commands.
Steve Huff | TrustRadius Reviewer

Jamf Pro

  • Manages Apps - gives details so that knowing what is available is easy, as well as what has fallen out of the app store.
  • Managing iPads - naming them, adding users, as well as what teachers have which iPads.
  • Sending web clips - allowing shortcuts to be added by management at [the] request of teachers so that students quickly have access to websites.
  • Finding Lost iPads - this feature is invaluable to us as we have students who travel with their iPads and are often forgetful and leave their iPads in their previous rooms or even at school over the weekend. The detail given is extremely helpful in recovering iPads.
Christina Luis | TrustRadius Reviewer

Cons

Fleetsmith

  • We were told that this was in the works and it would be implemented at the beginning of the year 2019. That has still not happened and whenever we ask about this functionality we cannot get a good answer.
  • Management of devices that are already in the field—we were told that in order to use Fleetsmith as we would like (pushing apps to devices) we would have to get each device and set them up from a Mac.
  • Integration with Windows.
DeMarcus Ketchum | TrustRadius Reviewer

Jamf Pro

  • As a new user it is hard to remember where certain features are in the over all system set up page. A search feature would be really helpful.
  • Don't just give an enable Remote Desktop command. build in a Remote Desktop session to allow Helpdesk techs to use instead of needing to launch a 3rd party app.
Lucas Baker | TrustRadius Reviewer

Likelihood to Renew

Fleetsmith

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 9.0
Based on 7 answers
We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
Laurance J. Specht | TrustRadius Reviewer

Usability

Fleetsmith

Fleetsmith 8.5
Based on 19 answers
The installation steps are very easy and the UI for admin panel is user-friendly. Enrolment all based on Gmail accounts and the import function is there to fetch the user accounts. Navigating in Fleetsmith admin panel is simple and clean.
Anonymous | TrustRadius Reviewer

Jamf Pro

Jamf Pro 8.2
Based on 13 answers
Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
John Hathcock | TrustRadius Reviewer

Support Rating

Fleetsmith

Fleetsmith 8.8
Based on 42 answers
Fantastic support. I have had a few queries on how to go about doing things in the best way and the support at Fleetsmith was always very quick to reply and with excellent advice and detail to solve the problem and lead is into our best use of their product.
Anonymous | TrustRadius Reviewer

Jamf Pro

Jamf Pro 8.8
Based on 63 answers
Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
Anonymous | TrustRadius Reviewer

In-Person Training

Fleetsmith

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 9.1
Based on 2 answers
They made me more comfortable using the product.
Anonymous | TrustRadius Reviewer

Online Training

Fleetsmith

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 9.1
Based on 1 answer
The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
Anonymous | TrustRadius Reviewer

Implementation Rating

Fleetsmith

No score
No answers yet
No answers on this topic

Jamf Pro

Jamf Pro 9.6
Based on 8 answers
the on-site training and implementation was a huge boon
Aaron Tillery | TrustRadius Reviewer

Alternatives Considered

Fleetsmith

The primary products we checked out were Mosyle, JAMF, and SimpleMDM. In the end it really came down to the simplicity of our needs and the simplicity of Fleetsmith's approach being in tight harmony. We kicked the tires, hard, for about a month and then dove all the way in.
Pax Whitfield | TrustRadius Reviewer

Jamf Pro

Jamf Pro is the best option for Apple devices we have come across. We are 90% Apple devices and 10% Windows devices. We have also started using signage with Jamf Pro to manage those devices.
Eddie Moreno | TrustRadius Reviewer

Return on Investment

Fleetsmith

  • Lesser cost for managing device, instead of getting more manpower to do it manually.
  • Lesser security threats (which will cause financial damage) as all devices are configured according the the company security policies, such as firewalls, media management, app security updates.
Anonymous | TrustRadius Reviewer

Jamf Pro

  • Jamf has allowed us to create unique deployment strategies for our fleet and better position ourselves internally for the latest and greatest tech. We have full 0 Day support as well as resources which give us heads up when it comes to future features or issues other companies are experiencing. This insider knowledge alone makes it all worthwhile since at times you might be the only Mac admin at an Org.
Dave Palombo | TrustRadius Reviewer

Screenshots

Pricing Details

Fleetsmith

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Fleetsmith Editions & Modules

Edition
Fleetsmith Managed$8.251
  1. per device, per month
Additional Pricing Details
Free unlimited trial for up to 10 devices Device Intelligence free for unlimited devices iOS/tvOS devices free during beta period

Jamf Pro

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Jamf Pro Editions & Modules

Additional Pricing Details
$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually

Add comparison