21 Ratings
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Score 8.1 out of 100
7 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Fleetsmith

Fleetsmith is well suited for companies with a lot of Macs, Mac minis, Apple tvs, etc., that are all over the place (different offices, states, countries, floors, remote employees, etc). It makes the management of these central where it would be almost impossible otherwise.
Andrew Vo | TrustRadius Reviewer

ManageEngine Mobile Device Manager Plus

As far as MDM solutions go, this one does all of the main features you would need. The price point is extremely competitive, but with that, there are areas for improvement. ManageEngine MDM Plus is well suited for small businesses that want to easily manage their devices and be able to track them. It may not be as well suited if you have more than a couple hundred devices and go through a lot of user and device changes.
Nicolas Poague | TrustRadius Reviewer

Pros

Fleetsmith

  • Fleetsmith does a great job of being unobtrusive on managed devices. After initial deployment, one might never know it’s there except when it prompts to enforce a software update.
  • Fleetsmith has sensible defaults and relatively few decisions for the administrator to make; for most applications and configurations, it’s sufficient to enforce a minimum version. For more complex use cases, I suggest falling back on Fleetsmith’s ability to install tools such as Puppet and run arbitrary shell commands.
Steve Huff | TrustRadius Reviewer

ManageEngine Mobile Device Manager Plus

  • Localization.
  • App inventory.
  • Control devices in real-time.
  • Push app and configuration.
  • Separate business and personal profile.
Anonymous | TrustRadius Reviewer

Cons

Fleetsmith

  • We were told that this was in the works and it would be implemented at the beginning of the year 2019. That has still not happened and whenever we ask about this functionality we cannot get a good answer.
  • Management of devices that are already in the field—we were told that in order to use Fleetsmith as we would like (pushing apps to devices) we would have to get each device and set them up from a Mac.
  • Integration with Windows.
DeMarcus Ketchum | TrustRadius Reviewer

ManageEngine Mobile Device Manager Plus

  • Email enrollment: the e-mail enrollment option for devices is inconsistent, and this is an area that would seem like an easy fix. In most of the cases where we've tried to enroll devices via email, the text is incredibly small and the hyperlinks are either not visible or not easily clickable unless you zoom in a lot. When requiring staff the enroll their own device, you essentially have to rely on the SMS enrollment option.
  • SMS enrollment credits: the option for SMS enrollment actually works great. However, where it needs to be improved is how the credits are provisioned. There is no way to actually purchase additional credits. When you first sign up for ManageEngine MDM Plus, you are given a set amount of credits. Once those run out, it is a huge pain to try to obtain more. It should be possible to be able to simply order additional credits.
  • Management console interface: the management console has a lot of excellent features, but the design has a lot of room for improvement. The navigation menus are a little confusing. For example, areas for enrollment, inventory, and device management all have lists of managed devices, but each has different information. It should be easy to simply click on a device and tell whether it's already been enrolled, etc. without the need for jumping around separate pages.
  • Client user management: when you enroll a device via an end-user, you must add a user ID and email address. If you ever want to update those, you can't. Further, you can't seem to be able to delete users altogether. When employees leave and new ones are hired, phone numbers tend to get flipped around. This has caused a few headaches in enrolling/removing devices.
Nicolas Poague | TrustRadius Reviewer

Likelihood to Renew

Fleetsmith

No score
No answers yet
No answers on this topic

ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus 8.0
Based on 1 answer
We would be very likely to renew unless there were unforeseen changes to our budget.
Nicolas Poague | TrustRadius Reviewer

Usability

Fleetsmith

Fleetsmith 8.5
Based on 19 answers
The installation steps are very easy and the UI for admin panel is user-friendly. Enrolment all based on Gmail accounts and the import function is there to fetch the user accounts. Navigating in Fleetsmith admin panel is simple and clean.
Anonymous | TrustRadius Reviewer

ManageEngine Mobile Device Manager Plus

No score
No answers yet
No answers on this topic

Support Rating

Fleetsmith

Fleetsmith 8.8
Based on 42 answers
Fantastic support. I have had a few queries on how to go about doing things in the best way and the support at Fleetsmith was always very quick to reply and with excellent advice and detail to solve the problem and lead is into our best use of their product.
Anonymous | TrustRadius Reviewer

ManageEngine Mobile Device Manager Plus

No score
No answers yet
No answers on this topic

Alternatives Considered

Fleetsmith

The primary products we checked out were Mosyle, JAMF, and SimpleMDM. In the end it really came down to the simplicity of our needs and the simplicity of Fleetsmith's approach being in tight harmony. We kicked the tires, hard, for about a month and then dove all the way in.
Pax Whitfield | TrustRadius Reviewer

ManageEngine Mobile Device Manager Plus

We selected ManageEngine Mobile Device Manager Plus because is one of the best solutions on the market. Very good price, easy deployment, and management. Great support from the vendor. Great user community on forums. Geolocation and real-time management are very useful. The product is constantly improving and offers many possibilities
Anonymous | TrustRadius Reviewer

Return on Investment

Fleetsmith

  • Lesser cost for managing device, instead of getting more manpower to do it manually.
  • Lesser security threats (which will cause financial damage) as all devices are configured according the the company security policies, such as firewalls, media management, app security updates.
Anonymous | TrustRadius Reviewer

ManageEngine Mobile Device Manager Plus

  • Improve security for mobile devices.
  • Monitor and manage mobile devices.
  • Push configuration and business applications.
Anonymous | TrustRadius Reviewer

Pricing Details

Fleetsmith

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Fleetsmith Editions & Modules

Edition
Fleetsmith Managed$8.251
  1. per device, per month
Additional Pricing Details
Free unlimited trial for up to 10 devices Device Intelligence free for unlimited devices iOS/tvOS devices free during beta period

ManageEngine Mobile Device Manager Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ManageEngine Mobile Device Manager Plus Editions & Modules

Additional Pricing Details

Add comparison