Apple Business Essentials vs. SOTI MobiControl

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple Business Essentials
Score 5.5 out of 10
Mid-Size Companies (51-1,000 employees)
Apple Business Essentials is a subscription service that brings together device management, 24/7 support, and cloud storage. It enables small business to manage every iPhone, iPad, Mac, and Apple TVs throughout the business.
$8.25
per device, per month
SOTI MobiControl
Score 8.7 out of 10
N/A
SOTI in Mississauga offers MobiControl, the company's enterprise mobile device management application which can be used to track physical mobile assets as well as their applications and provide data privacy and security.N/A
Pricing
Apple Business EssentialsSOTI MobiControl
Editions & Modules
Fleetsmith Managed
$8.25
per device, per month
No answers on this topic
Offerings
Pricing Offerings
Apple Business EssentialsSOTI MobiControl
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree unlimited trial for up to 10 devices Device Intelligence free for unlimited devices iOS/tvOS devices free during beta period
More Pricing Information
Community Pulse
Apple Business EssentialsSOTI MobiControl
Top Pros
Top Cons
Best Alternatives
Apple Business EssentialsSOTI MobiControl
Small Businesses
Rippling
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Score 8.5 out of 10
NinjaOne
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Score 9.2 out of 10
Medium-sized Companies
Cisco Meraki SM
Cisco Meraki SM
Score 9.6 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Enterprises
Cisco Meraki SM
Cisco Meraki SM
Score 9.6 out of 10
Citrix Endpoint Management
Citrix Endpoint Management
Score 8.3 out of 10
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User Ratings
Apple Business EssentialsSOTI MobiControl
Likelihood to Recommend
8.1
(21 ratings)
9.0
(5 ratings)
Usability
8.5
(19 ratings)
8.0
(1 ratings)
Support Rating
8.8
(21 ratings)
6.0
(1 ratings)
User Testimonials
Apple Business EssentialsSOTI MobiControl
Likelihood to Recommend
Apple
Fleetsmith is well suited for companies with a lot of Macs, Mac minis, Apple tvs, etc., that are all over the place (different offices, states, countries, floors, remote employees, etc). It makes the management of these central where it would be almost impossible otherwise.
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SOTI
The experience using SOTI MobiControl has been excellent as a user. My notebook and smartphone devices have the security policy applied and it works perfectly. I have all the apps I need to work installed, up to date and with no issues. All devices are tracked by the software and are safe in case of theft, and the information contained in the devices is erased remotely. Each group/user has their permissions specified according to what they need and that makes things even more secure. I recommend SOTI MobiControl for its ease of use and security and for not slowing down my devices.
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Pros
Apple
  • Fleetsmith does a great job of being unobtrusive on managed devices. After initial deployment, one might never know it’s there except when it prompts to enforce a software update.
  • Fleetsmith has sensible defaults and relatively few decisions for the administrator to make; for most applications and configurations, it’s sufficient to enforce a minimum version. For more complex use cases, I suggest falling back on Fleetsmith’s ability to install tools such as Puppet and run arbitrary shell commands.
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SOTI
  • Remote support.
  • Kiosk mode.
  • Supports not only Android but also iOS.
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Cons
Apple
  • We were told that this was in the works and it would be implemented at the beginning of the year 2019. That has still not happened and whenever we ask about this functionality we cannot get a good answer.
  • Management of devices that are already in the field—we were told that in order to use Fleetsmith as we would like (pushing apps to devices) we would have to get each device and set them up from a Mac.
  • Integration with Windows.
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SOTI
  • Very limited API.
  • Profile deployment limitation.
  • Package deployment limitation.
  • Lacks licensing flexibility.
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Usability
Apple
The installation steps are very easy and the UI for admin panel is user-friendly. Enrolment all based on Gmail accounts and the import function is there to fetch the user accounts. Navigating in Fleetsmith admin panel is simple and clean.
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SOTI
I support other users with the help of this tool. I really like the remote support functionality. You can make screenshots or even capture videos. If you face network problems, the tool doesn't help at all. It might be helpful, if they would develop a kind of offline support mechanism. So that there is some kind of logging even when there is no network and we can check the logs afterwards (or do video capture while being offline, etc.).
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Support Rating
Apple
Fantastic support. I have had a few queries on how to go about doing things in the best way and the support at Fleetsmith was always very quick to reply and with excellent advice and detail to solve the problem and lead is into our best use of their product.
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SOTI
We had a feature request. They accepted the request, but couldn't tell us whether the feature will be developed or when. I think this is not helpful for us as a customer. We do not always ask the SOTI MobiControl for help but other consultants. I think that is quite expensive.
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Alternatives Considered
Apple
The primary products we checked out were Mosyle, JAMF, and SimpleMDM. In the end it really came down to the simplicity of our needs and the simplicity of Fleetsmith's approach being in tight harmony. We kicked the tires, hard, for about a month and then dove all the way in.
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SOTI
MobiXontrol allows more access to different types of devices. I also appreciate the ability to separate out the devices by type to make searching easier. The real-time access to what the user is seeing is much better with MobiControl.
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Return on Investment
Apple
  • Lesser cost for managing device, instead of getting more manpower to do it manually.
  • Lesser security threats (which will cause financial damage) as all devices are configured according the the company security policies, such as firewalls, media management, app security updates.
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SOTI
  • Soti saved my numerous man hours in travel and time to resolution.
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ScreenShots

SOTI MobiControl Screenshots

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