FlexiHub vs. Techinline Remote Desktop

We’ve put FlexiHub through its paces to see if it’s any good for remote vehicle health checks. We tried the app out with a handful of USB devices for car diagnostics and so far, everything is going smoothly. We also worked to develop an iOS app for remote diagnostics. Our testers from another office easily connected over the Internet thanks to FlexiHub. FlexiHub works perfectly in UDP connections, and needs an Internet connection. But there is no opportunity to work over LAN. This can be an issue.

FixMe.IT is an absolute price-performer. Far less expensive than many of its competitors, it offers all the major features small outfits like mine need. While not nearly as robust as other offerings such as TeamViewer and GoToAssist, its price point simply can't be beat. Thus, small consulting firms that primarily deal with Windows-based PCs will see a huge cost benefit. Larger MSPs are probably better off with a more expensive but flexible solution.

Incentivized

• User-Friendly Interface
• Efficient Troubleshooting
• Flexible Connectivity Options

• Unattended access always works
• Deployment through MSI to all PCs in the company
• Stable and dependable. The app never has issues.
• Option to follow users' mouse if they have more than one screen but you are only using one screen to display their computer. It allows them to show you things without fighting for the mouse or having our view of their screen be too small.
• Lightweight. The app for on-demand remote controll, unattended access, and even the expert are all very small and not resource intentsive

Incentivized

• Stable connections, but some devices are not recognized correctly
• Pricing is too high

• Not sure if we are able to display multiple screens at the same time. For example the server and some workstations. I know we can click back and forth easily, but not sure if we can display them at the same time.

Incentivized

Great product for the price. I would buy it again. We now have 6 licenses of it and it's completely worth the investment.

Incentivized

It is all just done through email so there is no tracking of tickets but there is not much need since they will respond multiple times a day if needed. I never have any issue with them though. They are very well trained.

Incentivized

I made the switch to FlexiHub because I found it to be more reliable and user-friendly for my specific needs. FlexiHub offers a more seamless experience when it comes to remotely accessing and managing USB devices, with fewer connectivity issues compared to the other products I was using. also TeamViewer's pricing structure didn't align well with my needs. FlexiHub's subscription plans offered a better fit for my usage.

TeamViewer I use for Mac clients, I like fixme.it better because of ease of client to get me a client id

Incentivized

• We have increased our productivity due to the ability of remote access
• Developed and tested the app with remote USB access
• We can work with our freelance and remote testers; all we need is an Internet connection

• During COVID, we simply would not have been able to work without it.
• Integration with our website and customized branding gives clients a good sense of security of who they're letting in.
• After 11 years, I see no reason to switch.

Incentivized