Flock vs. Twilio SendGrid

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Flock
Score 8.5 out of 10
N/A
Flock is a collaborative business messaging application developed by the small (but multinational) company of the same name, designed to compete with Slack. The company boasts that the app is a fast and reliable means of communication, and is available in a free edition.
$250
one-time fee up to 50 attendees
Twilio SendGrid
Score 7.4 out of 10
N/A
Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…
$15
per month
Pricing
FlockTwilio SendGrid
Editions & Modules
Micro
$250
up to 50 attendees
Add-Ons
$250
one-time fee
Standard
$550
up to 500 attendees
Container
$950
one-time fee
PRO
$950
up to 2000 attendees
PLUS
$1500
up to 5000 attendees
Event App
$1950
one-time fee
Basic
$15
per month
Advanced
$60
per month
Free
Free
Offerings
Pricing Offerings
FlockTwilio SendGrid
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Indicative pricing, get in contact for a customised free quote
More Pricing Information
Features
FlockTwilio SendGrid
Project Management
Comparison of Project Management features of Product A and Product B
Flock
7.0
8 Ratings
11% below category average
Twilio SendGrid
-
Ratings
Task Management7.06 Ratings00 Ratings
Gantt Charts6.04 Ratings00 Ratings
Scheduling6.06 Ratings00 Ratings
Workflow Automation5.06 Ratings00 Ratings
Mobile Access9.08 Ratings00 Ratings
Search10.06 Ratings00 Ratings
Visual planning tools6.05 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Flock
7.3
8 Ratings
9% below category average
Twilio SendGrid
-
Ratings
Chat9.08 Ratings00 Ratings
Notifications8.58 Ratings00 Ratings
Discussions8.58 Ratings00 Ratings
Surveys8.55 Ratings00 Ratings
Internal knowledgebase9.05 Ratings00 Ratings
Integrates with GoToMeeting4.02 Ratings00 Ratings
Integrates with Gmail and Google Hangouts6.17 Ratings00 Ratings
Integrates with Outlook5.15 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Flock
7.8
8 Ratings
4% below category average
Twilio SendGrid
-
Ratings
Versioning8.05 Ratings00 Ratings
Video files7.66 Ratings00 Ratings
Audio files8.56 Ratings00 Ratings
Document collaboration8.08 Ratings00 Ratings
Access control8.06 Ratings00 Ratings
Advanced security features7.16 Ratings00 Ratings
Integrates with Google Drive7.58 Ratings00 Ratings
Device sync7.57 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Flock
-
Ratings
Twilio SendGrid
7.7
46 Ratings
5% below category average
WYSIWYG email editor00 Ratings7.733 Ratings
Dynamic content00 Ratings7.936 Ratings
Ability to test dynamic content00 Ratings8.034 Ratings
Landing pages00 Ratings7.522 Ratings
A/B testing00 Ratings8.526 Ratings
Mobile optimization00 Ratings9.034 Ratings
Email deliverability reporting00 Ratings7.546 Ratings
List management00 Ratings5.840 Ratings
Triggered drip sequences00 Ratings7.520 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Flock
-
Ratings
Twilio SendGrid
8.0
46 Ratings
3% above category average
Dashboards00 Ratings8.544 Ratings
Standard reports00 Ratings8.544 Ratings
Custom reports00 Ratings7.028 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Flock
-
Ratings
Twilio SendGrid
9.1
8 Ratings
7% above category average
URL Validation00 Ratings9.38 Ratings
Link Tracking00 Ratings9.08 Ratings
Image Validation00 Ratings9.07 Ratings
Inbox Display00 Ratings9.38 Ratings
Email Accessibility Tools00 Ratings9.08 Ratings
Spelling and Grammar Check00 Ratings8.66 Ratings
Spam Testing00 Ratings9.38 Ratings
Email Previews00 Ratings9.08 Ratings
Best Alternatives
FlockTwilio SendGrid
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Emma by Marigold
Emma by Marigold
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FlockTwilio SendGrid
Likelihood to Recommend
8.5
(8 ratings)
5.5
(57 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
Usability
10.0
(1 ratings)
1.0
(4 ratings)
Support Rating
8.8
(3 ratings)
3.0
(9 ratings)
User Testimonials
FlockTwilio SendGrid
Likelihood to Recommend
Flock FZ-LLC
Flock provides a casual as well as professional approach. Prevents the hassles of communicating over phones. Once logged out the employee will not be disturbed after work hours. All the information, messages, and data that have been communicated to date are secure & can be accessed anytime. A great channel to pass on information to all the employees within an instant.
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Twilio
I think Sendgrid is a great tool for sending out emails of all types. I've primarily used it for transactional emails as we've had other solutions for marketing emails, but I'm sure it would do just a good job - there is a "Marketing" section within the app you can use. Sendgrid integrates really easily with the development frameworks I've used, such as Laravel and Lumen; I've also integrated it with Moodle with ease.
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Pros
Flock FZ-LLC
  • Real-time communication is perfect.
  • The mobile apps really let us take everything on the go.
  • It integrates perfectly with our calendar.
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Twilio
  • Managing email lists / audiences is easy with features like groups and segments.
  • They provide pre-built email templates that are very easy to modify. It is also super easy to create new email templates with their drag-and-drop email builder.
  • Provides clear / easy-to-read analytics of email campaigns.
  • I can easily import large email contact lists all at once or add a user manually one-at-a-time, when needed.
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Cons
Flock FZ-LLC
  • Flock's video and audio quality is sometimes poor as a result of poor internet connectivity
  • It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference
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Twilio
  • Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
  • Helping with warming up our dedicated IP for the best-sending score.
  • We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
  • Transactional email sequences would be a huge plus.
  • Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
  • Better reporting and split reporting between transactional and marketing emails.
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Usability
Flock FZ-LLC
The user interface is fantastic and that makes it easier for all the users
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Twilio
It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
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Support Rating
Flock FZ-LLC
We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
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Twilio
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
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Alternatives Considered
Flock FZ-LLC
I did not like Google Hangouts. Hangouts is more geared toward personal communication instead of business related communication. Flock is also a lot easier to use and has more options related to a business setting.
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Twilio
If given a choice between the two, I would pick Mandrill over SendGrid. Mandrill is slightly more expensive but the data & reports that you receive from it make the service worth it. Mandrill lets you export reports over a period of time, view the actual content of emails that you've dispatched and the customer support is way better. If you can bear the slightly higher cost, Mandrill would be a better choice.
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Return on Investment
Flock FZ-LLC
  • It did provide a creative space for conversation and this does equal a great return on investment, considering the investment is free for the base use.
  • For the team members who enjoyed using it, it helped them save time in their day by having a repository for notes and creative ideas.
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Twilio
  • Our clients experience significant ROI from their web forms - without receipt of forms, many of them would not still be in business.
  • As a solution for clients' sites, we find SendGrid is a fast installation and a 1 stop problem solver, saving us man-hours.
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