What users are saying about
7 Ratings
50 Ratings
7 Ratings
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Score 9.5 out of 100
50 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Flowdock

Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
Vinicius Lima | TrustRadius Reviewer

Zoho Cliq

Zoho [Cliq] has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
Marc Fishman | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Flowdock
4.9
Zoho Cliq
8.9
Task Management
Flowdock
6.7
Zoho Cliq
8.3
Gantt Charts
Flowdock
3.0
Zoho Cliq
Scheduling
Flowdock
4.0
Zoho Cliq
8.0
Workflow Automation
Flowdock
2.0
Zoho Cliq
9.0
Mobile Access
Flowdock
7.2
Zoho Cliq
9.7
Search
Flowdock
5.7
Zoho Cliq
9.3
Visual planning tools
Flowdock
6.0
Zoho Cliq

Communication

Flowdock
3.8
Zoho Cliq
8.6
Chat
Flowdock
8.9
Zoho Cliq
9.7
Notifications
Flowdock
7.7
Zoho Cliq
10.0
Discussions
Flowdock
7.7
Zoho Cliq
9.7
Surveys
Flowdock
2.0
Zoho Cliq
7.0
Internal knowledgebase
Flowdock
1.0
Zoho Cliq
6.5
Integrates with GoToMeeting
Flowdock
1.0
Zoho Cliq
Integrates with Gmail and Google Hangouts
Flowdock
1.0
Zoho Cliq
Integrates with Outlook
Flowdock
1.0
Zoho Cliq
9.0

File Sharing & Management

Flowdock
7.8
Zoho Cliq
9.4
Video files
Flowdock
8.0
Zoho Cliq
9.7
Audio files
Flowdock
8.0
Zoho Cliq
9.7
Document collaboration
Flowdock
8.0
Zoho Cliq
Access control
Flowdock
8.0
Zoho Cliq
9.7
Advanced security features
Flowdock
7.0
Zoho Cliq
9.0
Integrates with Google Drive
Flowdock
Zoho Cliq
9.0
Device sync
Flowdock
Zoho Cliq
9.7

Pros

Flowdock

  • Mobile app experience
  • Software integrations
  • Notifications
Kyle Golembiewski | TrustRadius Reviewer

Zoho Cliq

  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
Anonymous | TrustRadius Reviewer

Cons

Flowdock

  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
Vinicius Lima | TrustRadius Reviewer

Zoho Cliq

  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
Vince McConville | TrustRadius Reviewer

Likelihood to Renew

Flowdock

Flowdock 10.0
Based on 1 answer
I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
Kyle Golembiewski | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq 10.0
Based on 2 answers
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
Caroline Blades | TrustRadius Reviewer

Usability

Flowdock

No score
No answers yet
No answers on this topic

Zoho Cliq

Zoho Cliq 10.0
Based on 1 answer
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns [Zoho] Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
Marc Fishman | TrustRadius Reviewer

Support Rating

Flowdock

No score
No answers yet
No answers on this topic

Zoho Cliq

Zoho Cliq 10.0
Based on 2 answers
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
Stacey Commings | TrustRadius Reviewer

Alternatives Considered

Flowdock

Slack is a similar software.
Private chat or channels are well implemented in both softwares and both are also very easy to setup.
Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
Vinicius Lima | TrustRadius Reviewer

Zoho Cliq

Zoho Cliq is a great software and I cannot really think most competitors matches its capabilities. It is affordable and well packed with helpful features. The ease of integration with other applications is what makes it unique.
Anonymous | TrustRadius Reviewer

Return on Investment

Flowdock

  • Our company uses it by default.
  • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
Kyle Golembiewski | TrustRadius Reviewer

Zoho Cliq

  • It has made it easier for us to track how our visitors navigate through our web portals.
  • Made it easier for us to maintain contact with visitors by providing them with an instant contact tool.
  • It has increased the number of leads our sales team used to get through our website.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Flowdock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Flowdock Editions & Modules

Additional Pricing Details

Zoho Cliq

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Cliq Editions & Modules

Edition
Free$0
Unlimited$3/user/month2
  1. none
  2. up to 500 users
Additional Pricing Details
Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month

Rating Summary

Likelihood to Recommend

Flowdock
6.6
Zoho Cliq
9.9

Likelihood to Renew

Flowdock
10.0
Zoho Cliq
10.0

Usability

Flowdock
Zoho Cliq
10.0

Support Rating

Flowdock
Zoho Cliq
10.0

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