What users are saying about
2 Ratings
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Score 10 out of 100
36 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Fluke Networks Etherscope

Fluke Networks Etherscope is really in it's element when troubleshooting and diagnosing connectivity issues. It is an excellent tool for example if you have an end user or even an entire room (lab) of computers that have lost all connectivity or are experiencing serious performance issues, mostly speed. You can start at the end user (or one of the lab computers in a lab environment) and begin to test and sample the network infrastructure. It can locate line breaks, or identify the location of even a bad connector. It does work very well in a wireless environment as well, but is just a bit more cumbersome to get it exactly where it needs to be so you can see results that actually show you what may be causing the problem.
Garry Bowers | TrustRadius Reviewer

ThousandEyes

ThousandEyes is a great option for those who strive to portray the fullest picture available to their departments or their clients when describing the end-to-end user experience of the visitors who are utilizing their app, website, or whatever they are monitoring. Being able to use real-time data to pinpoint where issues are arising, issues your website may be running into, or pressure points that can be easily remedied is something I had wished existed for the longest time. ThousandEyes delivers the above and so, so much more.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

Fluke Networks Etherscope
ThousandEyes
8.5
Network monitoring
Fluke Networks Etherscope
ThousandEyes
8.9
Baseline threshold calculation
Fluke Networks Etherscope
ThousandEyes
8.7
Alerts
Fluke Networks Etherscope
ThousandEyes
9.6
Network capacity planning
Fluke Networks Etherscope
ThousandEyes
7.8
Network mapping
Fluke Networks Etherscope
ThousandEyes
8.4
Customizable reports
Fluke Networks Etherscope
ThousandEyes
8.2
Wireless infrastructure monitoring
Fluke Networks Etherscope
ThousandEyes
7.9

Pros

Fluke Networks Etherscope

  • The Fluke Networks Etherscope can test network speed performance on copper and fiber networks
  • The Fluke Networks Etherscope can detect network switches and also available and active ports.
  • The Fluke Networks Etherscope can check for bandwidth between two points quick and easy.
Garry Bowers | TrustRadius Reviewer

ThousandEyes

  • Alerting on outages. ThousandEyes provides a few different options to receive alerts: you can have alerts emailed to a subset of (or all) users, there is a basic Slack integration, and if more flexibility is required (or your preferred method of being alerted isn't built-in) webhooks can be used to hit another API.
  • Speeding up mean time to resolution (or mean time to innocence if you're a more siloed and blame-happy organization). Failure alerts can be configured to include the cause of the failure instead of just "resource x is down." For example, the alerts can come out and say that a website was down due to an HTTP 500, which will help prevent staff from spinning their wheels trying to diagnose the network from the client to the web server.
  • Post mortems and root cause analyses. After an outage has been resolved, it is possible to go back for up to 30 days without losing any level of detail for the test in question, and to view information like the DNS response received, the network path taken by the traffic, and any added latency incurred by an individual link. It can also be used to view Internet routing changes surrounding the incident.
  • Support. Every ticket or chat I have opened has been met by a friendly and helpful staff member that has been able to provide helpful insight into what is causing a particular issue, and what steps they will take on their side to resolve an issue or provide suggestions of steps to take on our side if necessary.
Anonymous | TrustRadius Reviewer

Cons

Fluke Networks Etherscope

  • The Fluke Networks Etherscope does not accommodate testing or working with 10 GB networks.
  • Hopefully the Fluke Networks Etherscope will continue to expand it's support of Wireless networks and the new technology that is coming out.
  • While not being a major issue, it would be nice to have the ability to print out summary reports direct from the Fluke Networks Etherscope.
Garry Bowers | TrustRadius Reviewer

ThousandEyes

  • Continue to innovate and support more and more services. In the world of IOT and point to point traffic being more and more prevalent creating a flexible product is fantastic. Build on the end user product, last mile and even more sharing.
Kevin Duffey | TrustRadius Reviewer

Support Rating

Fluke Networks Etherscope

No score
No answers yet
No answers on this topic

ThousandEyes

ThousandEyes 9.2
Based on 3 answers
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
Manuel Ayala | TrustRadius Reviewer

Alternatives Considered

Fluke Networks Etherscope

We briefly tested a NetAlly LSPRNTR-300 LinkSprinter 300 Network Tester with WIFI and Distance to Cable Fault Indication and it was a worthy testing unit it but we quickly discovered that it did not offer the large range of testing in both the copper and fiber network drops, nor was it as complete with regard to wireless testing. But in it's defense it was not quite as pricy as the Fluke.
Garry Bowers | TrustRadius Reviewer

ThousandEyes

ThousandEyes is able to monitor not only of network downtimes, but also to monitor bandwidth usage, paths, geo-locations and health of applications and platforms. This gives visibility of performance and metrics and flows, besides the alerting for troubleshooting.
Jean Franco | TrustRadius Reviewer

Return on Investment

Fluke Networks Etherscope

  • Fluke Networks Etherscope has been beneficial for our environment because we can do an enormous amount of in-house testing now and do not have to outsource the work.
  • Fluke Networks Etherscope allows us to quickly locate and isolate issues both on the network on at the client-side with the excellent testing ability it offers.
  • Fluke Networks Etherscope allows us to quickly discover devices on our network so we can identify foreign devices that have been connected and utilizing our bandwidth.
  • We have not really experienced any negative impact with using this powerful too.
Garry Bowers | TrustRadius Reviewer

ThousandEyes

  • We saved over $1.5M in annual revenue in 2020 by leveraging ThousandEyes to identify and monitor critical customer infrastructures.
  • We have cut down out mean time to remediate customer network issues by 40% since ThousandEyes was implemented
  • Since we started using ThousandEyes, our customer retention has increased from 78% to 90%.
Anonymous | TrustRadius Reviewer

Screenshots

Fluke Networks Etherscope

Pricing Details

Fluke Networks Etherscope

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ThousandEyes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Fluke Networks Etherscope
10.0
ThousandEyes
9.0

Support Rating

Fluke Networks Etherscope
ThousandEyes
9.2

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