What users are saying about
18 Ratings
19 Ratings
18 Ratings
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Score 9.5 out of 100
19 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

FollowUp CRM

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
Betsy Young | TrustRadius Reviewer

OnePageCRM

OnePage is great for any company with a sales team. Onepage is great for lead tracking, and showing all communication in one place. Its timeline is easy to use and understand. OnePage also makes it easy to manage a sales team. Their reporting capabilities are excellent and it is a great way to track deals.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

FollowUp CRM
9.1
OnePageCRM
9.3
Customer data management / contact management
FollowUp CRM
10.0
OnePageCRM
9.9
Workflow management
FollowUp CRM
10.0
OnePageCRM
10.0
Territory management
FollowUp CRM
6.1
OnePageCRM
10.0
Opportunity management
FollowUp CRM
10.0
OnePageCRM
10.0
Integration with email client (e.g., Outlook or Gmail)
FollowUp CRM
10.0
OnePageCRM
10.0
Contract management
FollowUp CRM
10.0
OnePageCRM
5.5
Quote & order management
FollowUp CRM
8.9
OnePageCRM
10.0
Interaction tracking
FollowUp CRM
10.0
OnePageCRM
9.5
Channel / partner relationship management
FollowUp CRM
7.2
OnePageCRM
9.1

Customer Service & Support

FollowUp CRM
10.0
OnePageCRM
9.9
Case management
FollowUp CRM
10.0
OnePageCRM
9.9
Call center management
FollowUp CRM
10.0
OnePageCRM
9.9
Help desk management
FollowUp CRM
10.0
OnePageCRM
9.9

Marketing Automation

FollowUp CRM
10.0
OnePageCRM
10.0
Lead management
FollowUp CRM
10.0
OnePageCRM
10.0
Email marketing
FollowUp CRM
10.0
OnePageCRM
10.0

CRM Project Management

FollowUp CRM
9.5
OnePageCRM
10.0
Task management
FollowUp CRM
10.0
OnePageCRM
10.0
Billing and invoicing management
FollowUp CRM
8.4
OnePageCRM
Reporting
FollowUp CRM
10.0
OnePageCRM
10.0

CRM Reporting & Analytics

FollowUp CRM
9.7
OnePageCRM
10.0
Forecasting
FollowUp CRM
9.0
OnePageCRM
10.0
Pipeline visualization
FollowUp CRM
10.0
OnePageCRM
9.9
Customizable reports
FollowUp CRM
10.0
OnePageCRM
10.0

Customization

FollowUp CRM
9.8
OnePageCRM
10.0
Custom fields
FollowUp CRM
10.0
OnePageCRM
9.8
Custom objects
FollowUp CRM
9.0
OnePageCRM
10.0
Scripting environment
FollowUp CRM
10.0
OnePageCRM
10.0
API for custom integration
FollowUp CRM
10.0
OnePageCRM
10.0

Security

FollowUp CRM
10.0
OnePageCRM
10.0
Single sign-on capability
FollowUp CRM
10.0
OnePageCRM
9.9
Role-based user permissions
FollowUp CRM
10.0
OnePageCRM
10.0

Social CRM

FollowUp CRM
10.0
OnePageCRM
Social data
FollowUp CRM
10.0
OnePageCRM
Social engagement
FollowUp CRM
10.0
OnePageCRM

Integrations with 3rd-party Software

FollowUp CRM
7.7
OnePageCRM
10.0
Marketing automation
FollowUp CRM
10.0
OnePageCRM
10.0
Compensation management
FollowUp CRM
5.5
OnePageCRM

Platform

FollowUp CRM
10.0
OnePageCRM
10.0
Mobile access
FollowUp CRM
10.0
OnePageCRM
10.0

Pros

FollowUp CRM

  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
Gregg Wallick | TrustRadius Reviewer

OnePageCRM

  • It uses a split screen: one half is your action stream, the other is for a selected contact. This is really helpful.
  • You can do mass actions-- like rescheduling a group of actions for another day.
  • "Tags" are a handy feature... it's sophisticated enough to trigger automated follow-ups in our mail service, Klaviyo
Bill Cummings | TrustRadius Reviewer

Cons

FollowUp CRM

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Betsy Young | TrustRadius Reviewer

OnePageCRM

  • The ability to interface with all or many VoIP services would be top of my priority list
  • Skype is not a favourite of mine, but Google hangouts is which is now included with OnePageCRM
  • The ability to create email templates would be good. I have a separate app for that, but it would be good to have it on board
Nigel Heaton | TrustRadius Reviewer

Alternatives Considered

FollowUp CRM

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
Anonymous | TrustRadius Reviewer

OnePageCRM

We use all these software for task management and email marketing. OnePage doesn't send out mass emails and we needed a more robust task management system, so we use SharpSpring and Asana as well.
Anonymous | TrustRadius Reviewer

Return on Investment

FollowUp CRM

  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
Tom Baker | TrustRadius Reviewer

OnePageCRM

  • OnePage has helped with time efficiency for the sales team. Because OnePage is so easy to use and manage, our sales team can spend more time selling and less time working with the system.
  • OnePage is great for organization. It helps us track our daily schedules/tasks and shows all communication clearly in one place.
Anonymous | TrustRadius Reviewer

Pricing Details

FollowUp CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OnePageCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

FollowUp CRM
10.0
OnePageCRM
7.6

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