Folloze vs. SD-WAN Concierge

Folloze is a solid tool for creating personalized experiences and micro-targeted campaigns. Being able to deliver a ton of information, content, and/or useful links based on specific segments or personas. Folloze makes it easy to bring together content around a specific narrative so we can speak impactfully to specific market segments.

Incentivized

The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.

• Plug into Salesforce. We live in Salesforce, so it's a must!
• Ease of use when designing boards. We love to all feel like graphic designers.
• Dashboards showing activity levels of all types.
• Storing assets within folloze. Makes it super easy to build a board fast.
• Cloning boards. Time saver!!

Incentivized

• Failover is easy, no single point of failure, provided you have the bandwidth.

• Integrating the contact form with our CRM has been a lengthy and on-going process
• We use iframe for some of our content pieces and I think it could look better than it does now
• We need licenses for our salespeople for them to get access to insights of a board. An easier way to send them this info without them needing licenses would be nice

Incentivized

• While the product may work decently once implemented, Windstream is a constant roadblock.
• Trouble issues need to be escalated before people will bother to work on them.

Without Folloze, the marketing team would not be able to pivot as quickly as we do to support sellers with deal acceleration and drive executive engagement.

Incentivized

Usability is good, but it does take some patience at times. You need to refer to your CSM or the Folloze resource library when stuck, which is relatively standard. Once you get the hang of things, I feel it's easy to remember and duplicate your efforts over and over. Just be patient and learn all you can about the product.

Incentivized

sometimes its not loading pages proper, sometimes some functions are not working within or you need a long time to find out image sizes etc

Incentivized

pages load slow sometimes

Incentivized

Folloze has a very intuitive user interface and designer. Their integrations have been seamless, and their team has been extremely helpful and responsive in getting features added or any gaps addressed. We have been leveraging the tool to its full capability, and people are happy both internally as well as externally.

Incentivized

5 as we did it with our own people in house and not with Folloze

Incentivized

I was not involved with the implementation of Folloze. This project was executed before I was hired

Incentivized

Folloze does so much more than the other tools we evaluated, like PathFactory and Uberflip. Those other solutions are more of a content repository with AI to help guide the visitor's experience. While this is powerful, Folloze goes a step further by making a full web page experience. It allows you to provide context and a story along with the content itself. When paired with their personalization, Folloze is the clear choice

Incentivized

cannot disclose

Incentivized

there are still a lot of things that need to be made available within the product

Incentivized

• A sales were able to give valuable presentations which aided in earning key accounts in O&G & utility industries.
• A sales exec was able to close a million-dollar sale that she had been working on closing for a year. This board was a great visual to the customer, which helped in closing.

Incentivized

• One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
• We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.