Likelihood to Recommend It's very user friendly and easy to use. Rules can be managed on user-friendly interface web site console. For-example, violation can be release via management module. It provide prevention sensitive data against accidental data loss and compromised. Rule set sometimes work, sometimes does not work. There is no OCR feature. Forcepoint DLP tool does not have any AI feature that can learn user behavior or data and produces alarm.
Read full review Malware that doesn’t leave files behind has become widely available. Anyone who can afford to reverse this trend should purchase technology. Application whitelisting isn’t for everyone, and Palo Alto Networks Traps can help. Enterprises looking for a low-affected, next-generation solution with high protection should consider it. PAN Traps is a great product at a reasonable price, and I highly recommend it.
Read full review Pros It has predominantly protected us from unauthorized parties and has provided us with better visibility and control over our data. This software has also successfully prevented us from both malicious and accidental tasks, which are quite flexible actions when it comes to the violation of data loss prevention policies. This product has been successful in improving compliance and even mitigating compliance violations, which further facilitated IT security. I think there is room for improvement, as the user interface is slightly rough and difficult to adopt in the beginning. The software also hangs up at a few instances, which leads to some wasting of time and annoyance, but other than that, this software is good. The technical staff should work on the complexities for a better user experience. Read full review Direct Access to devices via Live Terminal which provides operations with scripting, triage, and preservation of artifacts. Behavioral Indicators of Compromise which provides alerts on events regarding groups of hosts and their signatures. Querying complex data sets involving a variety of devices for network connections, hashes, DNS, etc. Read full review Cons Forcepoint technical support--specially for users who go with essential support--is challenging to get support on time. You need the ticket to be raised long beforehand to get support from TAC. However, in the case of enterprise support, its is not like this technical person will come on a priority basis. However it comes with higher prices, especially for SMB, it is allowed to pay that amount for support only. Read full review Traps doesn't seem to function as a traditional A/V very well, so it's better as another layer to your endpoint protection Traps can cause issues with some legacy or custom programs, so exceptions may have to be made Traps falsely identifies things as malicious at times, this is not often though Read full review Likelihood to Renew We have been fairly happy with the product and how it has worked. We have looked at other vendors for url filter and such and have not found one that meets our needs or does what we have been doing with Websense. The product has been fairly stable and we have only had a few issues in the past. We have all seen that it was one of the highest leaders from the Gartner Group Magic Quadrant for Web Gateways.
Read full review Usability Product is very customizable and easy to setup and change on the fly.
Read full review Day to day, Cortex is easy to use when you have no alerts and when an agent upgrade doesn't go south. Alerts are far too "clicky", there's too many steps to drilling down to what actually happened to trigger an alert. Investigating alerts in Cortex takes about 5x longer than it should.
Read full review Support Rating Support from Forcepoint has been lacking. When calling in with a high priority issue we rarely are able to work with a technician immediately. The queue waits are very long and when you get through there are no support engineers available and we need to wait for a call back for hours it seems.
Read full review The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.
Read full review Alternatives Considered User friendly solution that makes it easy to deploy and manage. Forcepoint Data Loss Prevention very effective to protecting our valuable data on endpoints and where data lives like in the Cloud, server and on-premises disk drives and its valuable to just set policies once and start utilizing Forcepoint Data Loss Prevention solution.
Read full review Traps is the slickest interface, easy to use and intuitive rule making, and the rest just didn't quite stack up to the performance level of Traps.
McAfee and Kaspersky just hog processor and RAM power. I didn't like the interface and functionality of
SentinelOne as much as Traps. Palo Alto really put a lot of time into the development of this software, and had some of the founding fathers of IT Security heading the development process. Can't beat that.
Read full review Return on Investment The exchange of financial documents with customers creates extreme risk as data loss could result in financial and reputation damage to the customer. The cost of deploying Forcepoint is fractions of pennies compared to the potential financial impact of data loss. There is some administrative overhead associated as false positives are inevitable, requiring a manual review and a potential loss of productivity. Read full review After putting Palo Alto Networks Cortex XDR on a user's system, users came back with a positive response that there are no performance issues now. We are able to track and control granular suspicious and malicious activities. Web controls are missing, which if they would have been there would have been very helpful. Read full review ScreenShots