Likelihood to Recommend Over the years, [in our experience], the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution with a client that behaves as expected, is more flexible, and requires significantly less administration.
Read full review For FortiGate Firewall, the basic functionality and requirement is met easily as Fortigate is among market leaders in NGFW. There are some extra points that inclined us to use Fortigate as our main Firewall. [Fortinet]Fortigate has a very well refined and functional SD-WAN solution when it comes to load balancing for normal Internet Traffic. SD-WAN - Load balancing of Internet traffic is a USP of Fortigate and makes it stand tall in the competition. Be it 3 or more Internet Links, multiple Subnets/segments of users to distribute and bandwidth load balancing for links and users. SLA based monitoring of Internet Links / MPLS links, makes it even better to choose the links on the basis of performance (Latency, packet loss, Jitter etc). SSL VPN configuration - The deep CLI-level debugging is also very helpful in troubleshooting. Type of tunnel can be easily configured - Full Tunnel or Split Tunnel for SSL. Though, I think Fortigate is one of the best options for small and mid-sized organizations, there are some areas for improvement. First, the CLI interface is very hard to adapt as the commands and directory hierarchy is very different for common syntax and standards.
Read full review Pros It prevents users from accessing websites that may have recently been created for the purpose of distributing malware. It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment. It allows us to create different policies for different teams in our organization. Read full review It is the most reliable NGFW that we have ever been touch with it. You can easily upgrade the firewall cluster firmware without user attention!!! User IDentity based feature is fantastic and intrusion prevention just works with least false-positive possible. Very reachfull and intuitive GUI, just love it Read full review Cons The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity. I would like to see more customization options of website block pages. Read full review When we switched to Fortinet Fortigate, it took some time getting used to and become familiar with the new interface. Being used to strictly command-line interfaces, a full GUI-based firewall was something brand new. Careful planning had to be done when creating rules to ensure we didn't miss anything. However, once we got used to the new GUI interface, going from one Fortinet product to another was simple, as Fortinet used the same interface for all of its devices. Read full review Likelihood to Renew It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.
Read full review Fortinet's products have kept improving with new software releases and they continue to deliver great value. Their support is also very good. I believe that as a small enterprise, their products have given us competitive advantage delivering features and functionality that enable us to innovate and do things better. They also continue to be a leader in the markets they serve.
Read full review Usability Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.
Read full review The user interface shared among many simultaneous users is very easy to get around. With shared favorites among users, most tasks are easily bookmarked and can quickly be found and edited. Their strategy for web filter integration is easy to understand and manage as well. With some general direction, setup and maintenance were easy to do and easy to teach others in the organization to do as well.
Read full review Reliability and Availability We had didn't any hardware failures at our two main office locations and upgraded our units last year after using them for about 5-6 years
Read full review Performance Good performance and really good integration. We have integration with Microsoft AD.
Read full review Support Rating The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.
Read full review We live in Turkey. Fortinet's Turkey office [dealt] constantly with us in our every problem or our experience. In addition, global support teams also supported every ticket we opened in every problem we encountered. They support innovative approaches and evaluate and offer solutions. In this context, they were very supportive of the problems we encountered in previous versions.
Read full review In-Person Training I received it a couple years afters use it and it was just to confirm my knowledge about the tool.
Read full review Implementation Rating Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support
Read full review Make sure that you have the most current version of FortiOS. Make sure all Fortigates are on the same version
Read full review Alternatives Considered To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing
Read full review [Fortinet] FortiGate is not only cost effective but it gives the comprehensive security against the APT attacks and gives the complete traffic visibility and granular control. You can easily create the VDOMs (Virtual firewall) within a Fortigate firewall and customize the dashboard as per your requirement if you have multiple VDOMs within a single firewall.
Read full review Scalability My environments are pretty small (less than 100 users per location) so no issues here.
Read full review Return on Investment Being a non-profit the cost is a bit higher than some competitors so our ROI takes a bit longer to recoup. I would really like to see better non-profit pricing. The ease of doing a report on someone cuts down on the IT man-hours to do website tracking for managers as we can do it from a central point whereas in the past (prior to Forcepoint/Websense) we would have to ghost their machine to look for activity as well as their local servers. Read full review Fortigates have an interesting bundle model for support and subscription services that make it an attractive option to deploy Firewall, IDS, Ant-virus, anti-SPAM in a single device. The cost of the bundle is pretty much what you pay for the device, not requiring huge expenditures on it's time to renew the hardware. Read full review ScreenShots