8 Ratings
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Score 9 out of 100
53 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • Forcepoint URL Filtering is rated higher in 1 area: Likelihood to Recommend
  • Zscaler Internet Access is rated higher in 1 area: Usability
  • Forcepoint URL Filtering and Zscaler Internet Access are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

9.0

Forcepoint URL Filtering

90%
4 Ratings
8.5

Zscaler Internet Access

85%
16 Ratings

Likelihood to Renew

9.0

Forcepoint URL Filtering

90%
1 Rating
9.0

Zscaler Internet Access

90%
1 Rating

Usability

8.0

Forcepoint URL Filtering

80%
1 Rating
9.0

Zscaler Internet Access

90%
1 Rating

Support Rating

Forcepoint URL Filtering

N/A
0 Ratings
8.1

Zscaler Internet Access

81%
8 Ratings

Vendor post-sale

Forcepoint URL Filtering

N/A
0 Ratings
8.0

Zscaler Internet Access

80%
1 Rating

Vendor pre-sale

Forcepoint URL Filtering

N/A
0 Ratings
8.0

Zscaler Internet Access

80%
1 Rating

Likelihood to Recommend

Forcepoint

If you need granular user and computer reporting, Websense is very reliable. It will provide strong protection and filtering once set up. If you aren't savvy with the technology involved, engage support early in your configuration, as it is complicated. The hybrid mobile client works well for your laptop users that you need protected and reporting out in the real world, but again is complicated to initially set up. Once you get it set up, the websense product is very solid. If you don't need the reporting and don't need it to be accurate to the person/computer, then it is more inline with the web filtering offered integrated by the various firewall providers out there and you can decide whether you want to have a separate appliance for web filtering or have it as part of the all in one firewall solution.
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Zscaler

[Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.
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Pros

Forcepoint

  • It tracks user activity, which means our HR department has a tool to report on certain users' activities when their productivity vs. internet surfing habits are in question. The reports are pretty simple to create and view and the ability to export to Excel has been useful. The ability to automatically generate and email these reports on a schedule has been useful at times too.
  • The ability to set quotas, such as users are allowed to spend 30minutes per day on Facebook or 30minutes a day on shopping sites, which displays the quota for the user when they enter such a site, has been a valuable reminder of our company policies for such activity.
  • The ability to prevent certain types of protocols for certain groups of users, such as group xyz is not allowed on FTP sites, or only https, has allowed to consider and set security parameters for different groups of users.
  • The ability to easily override any group policy setting for a certain individual if an immediate need for something outside the box arises has been useful. If a certain user is temporarily filling in for another person on vacation and needs additional internet access with less restrictions, we just call out that user specifically in the software and apply a different policy, then easily remove that the following week.
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Zscaler

  • Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
  • Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
  • Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.
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Cons

Forcepoint

  • It needs the ability to measure bandwidth. I want to know how much a user is taking up. The fact that he/she has 17,000 hits doesn't help.
  • Clients, Policies, Filters can be confusing. Maybe it's too complicated and can be simplified?
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Zscaler

  • Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
  • Pricing is not transparent and quote based.
  • Access to websites is a little too slow with Zscaler monitoring on.
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Pricing Details

Forcepoint URL Filtering

Starting Price

$0

Editions & Modules

Forcepoint URL Filtering editions and modules pricing
EditionModules
Forcepoint User AdvantageContact sales team1
Forcepoint Data AdvantageContact sales team2
Forcepoint Edge AdvantageContact sales team3
Forcepoint AdvantageContact sales team4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Zscaler Internet Access

Starting Price

Editions & Modules

Zscaler Internet Access editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Forcepoint

    It's easy to use, easy to setup and maintain and their new Forcepoint hosted solution includes new security features that will sandbox a website and test it for malicious code prior to passing it through to the user machine. This is an excellent cyber security prevention technique and we will be upgrading to this shortly.
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    Zscaler

    The overall conclusion of the review is good. Zscalar have some limitations which will surely resolved in the updates provided by company from time to time. The best part is that it doesnt reduce the speed of internet.
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    Usability

    Forcepoint

    It's pretty easy to use but does take some getting used to. After an hour of using the software, you will be good to go.
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    Zscaler

    Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
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    Support Rating

    Forcepoint

    No answers on this topic

    Zscaler

    I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
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    Alternatives Considered

    Forcepoint

    Forcepoint is focus on content filtering as compare to other product which has more accurate filtering centralize database
    Read full review

    Zscaler

    Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).
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    Return on Investment

    Forcepoint

    • The websense filtering has helped us to reduce and eliminate productivity losses from some gaming and streaming services.
    • We have been able to lower our liability from illegal streaming services and also adult content viewing (and also reduced the internet uses related to those services).
    • The filtering service has helped us to prevent virus spread on the network and also helped as a layer to pinpoint affected endpoints, that had gone unnoticed by our antivirus solution. By alerting to those early infections, we can quarantine the device before the infection spreads or affects other endpoints.
    • The solution has given the HR department reporting they needed when employees were under review without having to pull any local logs or have any local solutions installed.
    • The hybrid client has worked well in a few remote offices, meaning we didn't need a separate proxy service to filter and protect that traffic.
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    Zscaler

    • ROI is there and it is safeguarding the data and user access to net.
    • Being a cloud based can be scaled up when required.
    • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
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