What users are saying about
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Top Rated
134 Ratings

Forcepoint Web Security

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Top Rated
134 Ratings
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Score 8.2 out of 100
4 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Forcepoint Web Security

Over the years, [in our experience] the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution, with a client that behaves as expected, is more flexible and requires significantly less administration.
Anonymous | TrustRadius Reviewer

IBM Secure Gateway

Datapower external connectivity is made easy with built-in client provisions in gateway servers. [There are] other use cases if you need to access resources in IBM Cloud with enterprise connectivity setup.
Anonymous | TrustRadius Reviewer

Pros

Forcepoint Web Security

  • It prevents users from accessing websites that may have recently been created for the purpose of distributing Malware.
  • It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
  • It allows us to create different policies for different teams in our organization.
Anonymous | TrustRadius Reviewer

IBM Secure Gateway

  • Ease of setup
  • Integrated Datapower clients
  • Console based management in IBM Cloud
Anonymous | TrustRadius Reviewer

Cons

Forcepoint Web Security

  • The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
  • I would like to see more customization options of website block pages.
Anonymous | TrustRadius Reviewer

IBM Secure Gateway

  • Product documentation on setting up various client use cases
  • Flexible plan
  • Deployment options beyond saas
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Forcepoint Web Security

Forcepoint Web Security 10.0
Based on 2 answers
It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates!It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.
Junie Johwa | TrustRadius Reviewer

IBM Secure Gateway

No score
No answers yet
No answers on this topic

Usability

Forcepoint Web Security

Forcepoint Web Security 8.0
Based on 1 answer
Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.
Junie Johwa | TrustRadius Reviewer

IBM Secure Gateway

No score
No answers yet
No answers on this topic

Support Rating

Forcepoint Web Security

Forcepoint Web Security 9.0
Based on 1 answer
The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.
Junie Johwa | TrustRadius Reviewer

IBM Secure Gateway

No score
No answers yet
No answers on this topic

Implementation Rating

Forcepoint Web Security

Forcepoint Web Security 8.0
Based on 1 answer
Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support
Junie Johwa | TrustRadius Reviewer

IBM Secure Gateway

No score
No answers yet
No answers on this topic

Alternatives Considered

Forcepoint Web Security

To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing
Justin Leos | TrustRadius Reviewer

IBM Secure Gateway

No answers on this topic

Return on Investment

Forcepoint Web Security

  • Being a non-profit the cost is a bit higher than some competitors so our ROI takes a bit longer to recoup. I would really like to see better non-profit pricing.
  • The ease of doing a report on someone cuts down on the IT man-hours to do website tracking for managers as we can do it from a central point whereas in the past (prior to Forcepoint/Websense) we would have to ghost their machine to look for activity as well as their local servers.
Allan Eisenhauer | TrustRadius Reviewer

IBM Secure Gateway

  • Was able to quickly set up vpn tunnel with our IBM Cloud resources access. That helped to get quick time to market.
Anonymous | TrustRadius Reviewer

Pricing Details

Forcepoint Web Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

IBM Secure Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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