Forcepoint Web Security vs. WebTitan DNS Filter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Forcepoint Web Security
Score 7.7 out of 10
N/A
Austin-based company Forcepoint (formerly Websense) offers Forcepoint Web Security, a cloud security platform.N/A
WebTitan DNS Filter
Score 8.5 out of 10
N/A
WebTitan is the web security gateway and content filtering solution offered by Irish company TitanHQ.
$38
per month per 25 users (Starting Price)
Pricing
Forcepoint Web SecurityWebTitan DNS Filter
Editions & Modules
No answers on this topic
WebTitan Gateway
$38
per month per 25 users (Starting Price)
WebTitan Cloud
$38
per month per 25 users (Starting Price)
WebTitan Cluster
$38
per month per 25 users (Starting Price)
Offerings
Pricing Offerings
Forcepoint Web SecurityWebTitan DNS Filter
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup fee$38 Per months Per 25 users (Starting)
Additional Details
More Pricing Information
Community Pulse
Forcepoint Web SecurityWebTitan DNS Filter
Considered Both Products
Forcepoint Web Security
Chose Forcepoint Web Security

We currently took a look at SolarWinds MSP, WebTitan and VIPRE. I use SolarWinds Help Desk and their web filtering could integrate within that but they are unrestricted or restricted only and do not offer a feature like quota time. Their cost was about 1/3 of Forcepoint but …

WebTitan DNS Filter

No answer on this topic

Top Pros
Top Cons
User Ratings
Forcepoint Web SecurityWebTitan DNS Filter
Likelihood to Recommend
7.1
(72 ratings)
8.2
(6 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
Forcepoint Web SecurityWebTitan DNS Filter
Likelihood to Recommend
Forcepoint
It is very well suited for [an] environment where the internet usage is high and most business applications are either cloud or internet-based e.g. SAP, GST, E-way billings, etc. It is not appropriate for organizations where the hardware is not being updated for a long time as it requires good hardware to run it without any hassle.
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TitanHQ
I would specifically recommend WebTitan DNS Filter in cases where a company was having problems with their current DNS filtering solution. Our company had a long standing issue with a competing product where Windows would report that the computer did not have Internet access, causing some applications to not work. DNS Filter has helped solve this problem.
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Pros
Forcepoint
  • It prevents users from accessing websites that may have recently been created for the purpose of distributing malware.
  • It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
  • It allows us to create different policies for different teams in our organization.
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TitanHQ
  • Activity monitoring.
  • In terms of cost it is affordable.
  • Direct synchronization with Boundless Automation, this integration helps improve the management of networks at scale to increase efficiency, speed up operations and more.
  • It can be accessed from anywhere with an Internet connection.
  • It is intuitive and easy to use.
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Cons
Forcepoint
  • The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
  • I would like to see more customization options of website block pages.
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TitanHQ
  • A mobile roaming client would be good
  • Reports for clients are sometimes fairly basic, some users prefer more in depth reports
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Likelihood to Renew
Forcepoint
It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.
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TitanHQ
No answers on this topic
Usability
Forcepoint
Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.
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TitanHQ
No answers on this topic
Support Rating
Forcepoint
The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.
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TitanHQ
No answers on this topic
Implementation Rating
Forcepoint
Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support
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TitanHQ
No answers on this topic
Alternatives Considered
Forcepoint
To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing
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TitanHQ
Cost and umbrella had an issue with us as we had a hard time trying to make it work and never did figure out why it would not work. The reporting was lacking from what we could tell but again we could not get the trial working. So it was more cursory
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Return on Investment
Forcepoint
  • The design of Forcepoint Web Security [in my opinion] does not lend itself well to remote workers. This was obvious [to me] before the pandemic and was only more evident with the pandemic.
  • Quality control of Forcepoint Web Security software requires staff time and resources to administer and upgrade. It is refreshing to see the administration [needs to be] reduced with a cloud-based solution.
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TitanHQ
  • WebTitan DNS Filter helps keep our employees focused on the job at hand.
  • The cloud service eliminates having to trade in/up obsolete hardware every 3-5 years.
  • Initial setup and configuration is straight forward and not terribly complicated.
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