Forcepoint Web Security vs WebTitan DNS Filter

Likelihood to Recommend

Over the years, [in our experience] the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution, with a client that behaves as expected, is more flexible and requires significantly less administration.

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Verified User

Strategist in Information Technology

Government Administration Company, 5001-10,000 employees

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Pros

It prevents users from accessing websites that may have recently been created for the purpose of distributing Malware.
It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
It allows us to create different policies for different teams in our organization.

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Verified User

Engineer in Information Technology

Utilities Company, 201-500 employees

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Cons

The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
I would like to see more customization options of website block pages.

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Verified User

Employee in Information Technology

Education Management Company, 51-200 employees

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Likelihood to Renew

Forcepoint Web Security 10.0

Based on 2 answers

It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates!It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.

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Junie Johwa

Senior Infrastructure Analyst

Mascom WirelessTelecommunications, 201-500 employees

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No score

No answers yet

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Usability

Forcepoint Web Security 8.0

Based on 1 answer

Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.

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Junie Johwa

Senior Infrastructure Analyst

Mascom WirelessTelecommunications, 201-500 employees

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No score

No answers yet

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Support Rating

Forcepoint Web Security 9.0

Based on 1 answer

The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.

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Junie Johwa

Senior Infrastructure Analyst

Mascom WirelessTelecommunications, 201-500 employees

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No score

No answers yet

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Implementation Rating

Forcepoint Web Security 8.0

Based on 1 answer

Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support

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Junie Johwa

Senior Infrastructure Analyst

Mascom WirelessTelecommunications, 201-500 employees

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No score

No answers yet

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Alternatives Considered

To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing

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Justin Leos

IT Manager

VNA Hospice & Palliative Care of Southern CaliforniaHospital & Health Care, 201-500 employees

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Return on Investment

Being a non-profit the cost is a bit higher than some competitors so our ROI takes a bit longer to recoup. I would really like to see better non-profit pricing.
The ease of doing a report on someone cuts down on the IT man-hours to do website tracking for managers as we can do it from a central point whereas in the past (prior to Forcepoint/Websense) we would have to ghost their machine to look for activity as well as their local servers.

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Allan Eisenhauer

Information Technology Coordinator / Purchasing Manager

Macomb / St. Clair Workforce Development BoardNon-profit Organization Management, 51-200 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Forcepoint Web Security Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

38.00

WebTitan DNS Filter Editions & Modules

Edition

WebTitan Gateway	38.00¹
WebTitan Cloud	38.00¹
WebTitan Cluster	38.00¹

per month per 25 users (Starting Price)

Additional Pricing Details

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Forcepoint Web Security vs WebTitan DNS Filter