What users are saying about
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Top Rated
126 Ratings

Formstack

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Top Rated
126 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Formstack

I would use it for Admissions, HR, and Administrative purposes. It automates and streamlines processes like no other. However, I would not recommend it for someone unaware of the third party integrations. You can pull a CSV, but that can become burdensome. If you know Google Sheets, you can create a filter to make the data manageable. For someone who knows how to do this, Formstack is wonderful; if you don't, be prepared to feel lost on data until you get the hang of it.
Patrick Stephens profile photo

Feature Rating Comparison

Survey Format & Appearance

Formstack
7.4
Survey templates
Formstack
7.7
Themes
Formstack
7.0
Custom logo/branding
Formstack
7.6

Survey Content

Formstack
8.4
Changes to live survey
Formstack
8.6
Question design help
Formstack
8.0
Multiple question types
Formstack
8.5

Survey Logic

Formstack
8.2
Survey logic flexibility
Formstack
8.2

Survey Reporting & Analytics

Formstack
8.8
Response tracking
Formstack
10.0
Data export
Formstack
8.6
Standard reports
Formstack
7.9
Custom reports
Formstack
7.5
Analytics
Formstack
10.0

Survey Administration & Security

Formstack
8.4
Access controls
Formstack
8.3
Compliance
Formstack
8.5

Survey Distribution

Formstack
8.0
Vendor-offered crowdsourcing
Formstack
8.0
Respondent restrictions
Formstack
8.0

Pros

Formstack

  • Very intuitive and simple use, while offering a lot of advanced features that offer a lot of control.
  • The conditional logic features allow us to build complex forms that walk users through a process, dynamically showing or hiding fields based on their previous selections.
  • Simple and seamless payment integrations.
David Steininger profile photo

Cons

Formstack

  • From our standpoint, as an integration partner, it would be great to get more functionality out of our test users. We are constantly having to QA how Formstack is working with Octiv and our test users don't have the full functionality as our production user accounts.
  • More reporting flexibility would be great, although it's hard to point to anyone else in this space who is doing it better.
Aaron Lucas profile photo

Likelihood to Renew

Formstack

Formstack 9.1
Based on 12 answers
Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
Tim Roe profile photo

Usability

Formstack

Formstack 10.0
Based on 3 answers
It's been great!
Ryan Spear profile photo

Support

Formstack

Formstack 8.0
Based on 2 answers
Formstack has awesome support! They are always quick to respond and genuinely care for their clients' success. They will work with you to find a solution or let developers know about your feature request. There are a few things on the feature request forum that I wish they would implement sooner, but I am at least grateful that they give clients a space to voice their ideas and take them into consideration.
Cassie Dull profile photo

Implementation

Formstack

Formstack 10.0
Based on 1 answer
We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
Mitchel Laman profile photo

Alternatives Considered

Formstack

Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
Jason Fluegge profile photo

Return on Investment

Formstack

  • We are able to have a faster enrollment process with this system. Instead of waiting on UPS we can now do everything online!
  • When an issue arises and we need a fast form, we can always rely on Formstack!
Aaron Wesson profile photo

Pricing Details

Formstack

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Formstack Editions & Modules

Formstack
Edition
Silver
$391
Gold
$99/mo2
Platinum
$249/mo3
Bronze
$19/mo4
1. All Base Features + 5 Users
2. All Base Features + Facebook Tab Embed + Salesforce & HubSpot Integrations + 100 Forms + 10,000 Submissions + 10 Users
3. All Base Features + Facebook Tab Embed + Salesforce & HubSpot Integrations + Priority Support + 1,000 Forms + 100,000 Submissions + 25 Users
4. All base features + 1 User
Additional Pricing Details
We also offer a variety of Add-on features: Workflows, Conversion Kit, Portals, Approvals

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