What users are saying about
133 Ratings
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Score 7.8 out of 100
22 Ratings
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Score 8 out of 100

Likelihood to Recommend

Formstack

I would use it for Admissions, HR, and Administrative purposes. It automates and streamlines processes like no other. However, I would not recommend it for someone unaware of the third party integrations. You can pull a CSV, but that can become burdensome. If you know Google Sheets, you can create a filter to make the data manageable. For someone who knows how to do this, Formstack is wonderful; if you don't, be prepared to feel lost on data until you get the hang of it.
Patrick Stephens | TrustRadius Reviewer

Microsoft Power Automate

Microsoft Flow is highly effective to those individualized work environments for those who have the flexibility to customize their processes. While the O365 suite is often available as a whole, in some environments such as campus life or education areas I could see this being less effective. This product is definitely geared for the office/business enterprise environment.
Jesse Bickel, MS - PMP | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Formstack
7.6
Microsoft Power Automate
Survey templates
Formstack
7.7
Microsoft Power Automate
Themes
Formstack
7.0
Microsoft Power Automate
Custom logo/branding
Formstack
8.0
Microsoft Power Automate

Survey Content

Formstack
8.5
Microsoft Power Automate
Changes to live survey
Formstack
8.7
Microsoft Power Automate
Question design help
Formstack
8.0
Microsoft Power Automate
Multiple question types
Formstack
8.8
Microsoft Power Automate

Survey Logic

Formstack
8.5
Microsoft Power Automate
Survey logic flexibility
Formstack
8.5
Microsoft Power Automate

Survey Reporting & Analytics

Formstack
8.9
Microsoft Power Automate
Response tracking
Formstack
10.0
Microsoft Power Automate
Data export
Formstack
8.8
Microsoft Power Automate
Standard reports
Formstack
8.3
Microsoft Power Automate
Custom reports
Formstack
7.4
Microsoft Power Automate
Analytics
Formstack
10.0
Microsoft Power Automate

Survey Administration & Security

Formstack
8.4
Microsoft Power Automate
Access controls
Formstack
8.2
Microsoft Power Automate
Compliance
Formstack
8.6
Microsoft Power Automate

Survey Distribution

Formstack
8.0
Microsoft Power Automate
Vendor-offered crowdsourcing
Formstack
8.0
Microsoft Power Automate
Respondent restrictions
Formstack
8.0
Microsoft Power Automate

Pros

Formstack

  • Formstack allowed us to customize the look and feel of our forms to match our branding. It was easy for our engineers to integrate the forms within our onboarding process to deliver a seamless experience.
  • Formstack integrates well with HubSpot, our marketing automation platform of choice.
  • Formstack offered us a lot of flexibility in the types/formats of questions we could deploy (open-ended text, multi-choice, single choice, etc.). This made it easy to get data the way we wanted and facilitated getting that data into HubSpot.
Josh Summerhays | TrustRadius Reviewer

Microsoft Power Automate

  • Approval workflows, it makes getting approvals in a succinct order very easy and Flow does this in spades
  • Starting a workflow based on a certain "trigger" . Having workflows start when you want them to is far and away one Microsoft Flow's strengths.
  • Allthe different outside services you can interface with. It really is a impressive list. From Dropbox to Wunderlist, really amazing
Anonymous | TrustRadius Reviewer

Cons

Formstack

  • Buggy Updates: Formstack tends to make on-the-fly updates that break features. We run into this about once a year
  • Appearance: the forms are starting to look dated compared to some of the competitors (looking at you, Typeform)
  • Dynamic Data: passing data from one field to another is not-exactly doable
  • Paid Add-Ons: the price for Formstack is already an arm and a leg; the fact that they have additional monthly paid add-ons is frustrating
  • User Limits: user accounts barely do anything outside of 'view/edit' permissions, thus the low volume allocated seems a bit greedy at $10/user/mo for more
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

  • The initial set-up process of this is a little confusing and challenging.
  • The 3rd party add-on connectivity is a bit complex.
Aruna Bandara | TrustRadius Reviewer

Likelihood to Renew

Formstack

Formstack 9.1
Based on 12 answers
Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
Tim Roe | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Usability

Formstack

Formstack 10.0
Based on 3 answers
Well written, modern software. Works as expected for software of 'today.' Does not operate like something from five or ten years ago...like a legacy platform. Continuous improvements are nice to see.
Mitchel Laman | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Support Rating

Formstack

Formstack 8.0
Based on 2 answers
Formstack has awesome support! They are always quick to respond and genuinely care for their clients' success. They will work with you to find a solution or let developers know about your feature request. There are a few things on the feature request forum that I wish they would implement sooner, but I am at least grateful that they give clients a space to voice their ideas and take them into consideration.
Cassie Dull | TrustRadius Reviewer

Microsoft Power Automate

Microsoft Power Automate 6.0
Based on 5 answers
So Microsoft Flow support for its general troubleshooting or correcting issues is excellent. But to my knowledge, Microsoft Flow itself does not have service providers, even though they offer templates on their online app. I have found myself many times trying to complete individual actions that have no known template or even forum example. Every business is unique, and Microsoft does an excellent job of providing versatile yet straightforward systems. Microsoft Flow is definitely on the more advanced side of things. Having support or being able to purchase superior service (on building personalized flows) would be great.
Matthew Smith | TrustRadius Reviewer

Implementation Rating

Formstack

Formstack 10.0
Based on 1 answer
We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
Mitchel Laman | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Alternatives Considered

Formstack

Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
Jason Fluegge | TrustRadius Reviewer

Microsoft Power Automate

We thought of Zapier on the other hand, but what made us to chose Flow is mainly its seamless connectivity with Microsoft products and all the existing relationship what we had with Microsoft.
Anonymous | TrustRadius Reviewer

Return on Investment

Formstack

  • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
  • Immediate response - those that submit forms receive immediate response that their form has been submitted.
Ryan Spear | TrustRadius Reviewer

Microsoft Power Automate

  • It has pushed some degree of user support to the users who are closest to their own processes, and has allowed the burden of support to shift from ONLY IT to business groups for us.
  • There is a better chance for us to get support with a Microsoft product internally than anything else (Nintex, Oracle, SAP, etc...) because of our license agreement.
  • Time will tell how well Flow allows us to re-create the environment we had with on-prem Nintex and SharePoint 2016. It appears that it could, but it is too early to tell how easy adoption of a slightly more technically complex tool will be for our operating company, sister operating companies, and parent company.
Chris Carpenter | TrustRadius Reviewer

Screenshots

Microsoft Power Automate

Pricing Details

Formstack

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Formstack Editions & Modules

Edition
Silver$391
Gold$99/mo2
Platinum$249/mo3
Bronze$19/mo4
  1. All Base Features + 5 Users
  2. All Base Features + Facebook Tab Embed + Salesforce & HubSpot Integrations + 100 Forms + 10,000 Submissions + 10 Users
  3. All Base Features + Facebook Tab Embed + Salesforce & HubSpot Integrations + Priority Support + 1,000 Forms + 100,000 Submissions + 25 Users
  4. All base features + 1 User
Additional Pricing Details
We also offer a variety of Add-on features: Workflows, Conversion Kit, Portals, Approvals

Microsoft Power Automate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Power Automate Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Formstack
7.9
Microsoft Power Automate
8.3

Likelihood to Renew

Formstack
9.1
Microsoft Power Automate

Usability

Formstack
10.0
Microsoft Power Automate

Reliability and Availability

Formstack
10.0
Microsoft Power Automate

Support Rating

Formstack
8.0
Microsoft Power Automate
6.0

Implementation Rating

Formstack
10.0
Microsoft Power Automate

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