FortiClient vs. Trend Micro Smart Protection Suite, with XGen

FortiClient is really well suited for providing remote employees super quick access to a local network without needing much technical know-how. The virus scanning and web-blocking is also really great at making sure to keep the spam, ads, and other malicious web connections at bay. I have not run into any specific scenario that FortiClient has not been well suited - All of the scenarios in which I have used FortiClient have all functions really well for me.

Incentivized

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.

• [FortiClient] splits the traffic very well. For example, when users connect a VPN to the office they are connecting to the internal system which uses VPN traffic. If users access the public internet they use the internet traffic, but [Fortinet] does not route this traffic back to the office.

Incentivized

• Real time threat intelligence using updates from global threat intelligence network.
• Advanced built-in threat detection and response capabilities.
• Ability to detect advanced malware, behavior and communications.
• Flexibility to deploy with on-premise or cloud or hybrid.
• Single management console to manage all layers of security.

Incentivized

• font way too small on login, unable to select an option, for example, to see each letter of password as typed promotes errors at login
• login errors and failure rate extremely high as [reported] by all our physicians and other providers: not infrequently one will have to return to office after hours in order to complete charts or access charts to answer patient after hours questions
• frequent disconnects in spite of excellent internet signal
• unacceptable interruptions in patient care

• Documentation is something that can be improved here.
• Licensing is overly complex and needs to be improved for different features/variations.
• Install is difficult.

Incentivized

Because the software is very simple and easy to use, very efficient, and has a stable connection that allows the user to perform tasks without problems. Also, this software does not need to be configured by IT technicians, since it comes with a very developed and understandable set up guide.

Incentivized

Usability is pretty solid. It is not as easy to manage and adjust if you are not a trained IT professional, which requires smaller companies without IT staff to reply on outsourced IT partners. The user interface is a bit clunky, but you can generally figure out what you need to do, it just takes a little bit of time and effort.

Incentivized

FortiClient is a security suite with which we can keep our equipment well-protected. And it is that in a system like Windows, which is always the target of all kinds of attacks, it is not enough to have a simple antivirus.

Incentivized

I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.

Incentivized

Meraki MX has a much more basic set of features compared to FortClient and the Fortinet ecosystem of devices and software. Setting up a FortiGate with FortiClient can take a little more time, but the feature set is much richer. We use Meraki MX is a few offices, but are now converting many of them over to the FortiClient and Fortinet suite of security devices and software.

Incentivized

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

• The free version of FortiClient VPN works great.
• The fact that we have to pay for any version beyond 6.0.3 to connect to our firewalls that we already pay for licensing on is a little silly.
• There is some support overhead with our clients and users to keep the software updated since it doesn't upgrade to new major versions automatically.

Incentivized

• We have stopped multiple infections of ransomware from spreading.
• Lost some productivity when database crashed
• Updates tend to slow system down

Incentivized