FortiClient vs Webroot Endpoint Protection

• [FortiClient] splits the traffic very well. For example, when users connect a VPN to the office they are connecting to the internal system which uses VPN traffic. If users access the public internet they use the internet traffic, but [Fortinet] does not route this traffic back to the office.

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• Screens incoming e-mails for threats
• Blocks potentially dangerous websites
• Removes infected files from downloaded materials

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• font way too small on login, unable to select an option, for example, to see each letter of password as typed promotes errors at login
• login errors and failure rate extremely high as [reported] by all our physicians and other providers: not infrequently one will have to return to office after hours in order to complete charts or access charts to answer patient after hours questions
• frequent disconnects in spite of excellent internet signal
• unacceptable interruptions in patient care

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• I would like to see an option for automatic cleanup of duplicate Agents. Occasionally, a machine will show up twice and one of the Agents will show as disconnected. I'm not entirely sure if this is from updates or something weird in Windows. We stay on top of cleaning this up on a regular basis, but for instances where the names are similar enough to detect duplicates, it would be nice to automate this and then have a report sent showing what was cleaned up in case there was a mistake.

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• The free version of FortiClient VPN works great.
• The fact that we have to pay for any version beyond 6.0.3 to connect to our firewalls that we already pay for licensing on is a little silly.
• There is some support overhead with our clients and users to keep the software updated since it doesn't upgrade to new major versions automatically.

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• The licenses are pretty expensive but less costly than an actual malware infestation.
• We have tremendous peace of mind knowing that our machines and communications are secure.
• Our IT consultants are a little more involved in day-to-day management than they were before deploying Webroot Endpoint Protection, which means an increase in cost, but again this is a fair price to pay for protection against Internet threats.

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