Fortinet offers FortiClient, their endpoint security system emphasizing automated advanced threat protection, security fabric integration, secure remote access, endpoint quarantine, and a comprehensive reporting dashboard.
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Webroot Endpoint Protection
Score 8.2 out of 10
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Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics. For SMBs, Webroot Smarter Cybersecurity solutions were designed from the ground up to stop advanced threats like ransomware and phishing. For MSPs, the company offers the Webroot® Business Endpoint Protection + MDR security solution.
FortiClient is really well suited for providing remote employees super quick access to a local network without needing much technical know-how. The virus scanning and web-blocking is also really great at making sure to keep the spam, ads, and other malicious web connections at bay. I have not run into any specific scenario that FortiClient has not been well suited - All of the scenarios in which I have used FortiClient have all functions really well for me.
I have only used Endpoint Protection in small to medium businesses and for residential home users. I have not had any experience with larger corporations. Thus far, my experience has been a positive one. Their tech support, which I have called upon several times, has been quite efficient in solving my issue.
[FortiClient] splits the traffic very well. For example, when users connect a VPN to the office they are connecting to the internal system which uses VPN traffic. If users access the public internet they use the internet traffic, but [Fortinet] does not route this traffic back to the office.
font way too small on login, unable to select an option, for example, to see each letter of password as typed promotes errors at login
login errors and failure rate extremely high as [reported] by all our physicians and other providers: not infrequently one will have to return to office after hours in order to complete charts or access charts to answer patient after hours questions
frequent disconnects in spite of excellent internet signal
I would like to see an option for automatic cleanup of duplicate Agents. Occasionally, a machine will show up twice and one of the Agents will show as disconnected. I'm not entirely sure if this is from updates or something weird in Windows. We stay on top of cleaning this up on a regular basis, but for instances where the names are similar enough to detect duplicates, it would be nice to automate this and then have a report sent showing what was cleaned up in case there was a mistake.
Because the software is very simple and easy to use, very efficient, and has a stable connection that allows the user to perform tasks without problems. Also, this software does not need to be configured by IT technicians, since it comes with a very developed and understandable set up guide.
Usability is pretty solid. It is not as easy to manage and adjust if you are not a trained IT professional, which requires smaller companies without IT staff to reply on outsourced IT partners. The user interface is a bit clunky, but you can generally figure out what you need to do, it just takes a little bit of time and effort.
FortiClient is a security suite with which we can keep our equipment well-protected. And it is that in a system like Windows, which is always the target of all kinds of attacks, it is not enough to have a simple antivirus.
Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.
Meraki MX has a much more basic set of features compared to FortClient and the Fortinet ecosystem of devices and software. Setting up a FortiGate with FortiClient can take a little more time, but the feature set is much richer. We use Meraki MX is a few offices, but are now converting many of them over to the FortiClient and Fortinet suite of security devices and software.
Both Avast and Norton have caused issues with their impact on system performance. Avast recently caused a major lag on a client-server, and Symantec slows down our systems so much that we ended up recommending more memory than was generally needed.
The licenses are pretty expensive but less costly than an actual malware infestation.
We have tremendous peace of mind knowing that our machines and communications are secure.
Our IT consultants are a little more involved in day-to-day management than they were before deploying Webroot Endpoint Protection, which means an increase in cost, but again this is a fair price to pay for protection against Internet threats.
