15 Ratings
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Score 8.8 out of 100
13 Ratings
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Score 9.4 out of 100

Attribute Ratings

  • GoGuardian Admin is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

6.4

FortiGuard Web Filtering Service

64%
3 Ratings
9.8

GoGuardian Admin

98%
7 Ratings

Likelihood to Renew

FortiGuard Web Filtering Service

N/A
0 Ratings
10.0

GoGuardian Admin

100%
1 Rating

Support Rating

6.0

FortiGuard Web Filtering Service

60%
2 Ratings
9.5

GoGuardian Admin

95%
3 Ratings

Likelihood to Recommend

FortiGuard Web Filtering Service

I recommend FortiGuard [Web Filtering Service] for small and medium businesses. It is well suited if you need to block bad websites like pornography, so I especially recommend using it for schools. For example, you can implement a firewall between the public internet and your local network of computer labs, students, and staff.
Anonymous | TrustRadius Reviewer

GoGuardian Admin

GoGuardian is excellent for any district with a 1:1 Chromebook program. Our program would not be nearly as successful without it. GoGuardian does work with other devices (Windows, iPads) but I believe some features do not work as well in those setups. We haven't tried using it for anything other than Chromebooks and I am not aware of anyone using it for iPad/Windows or Macs.
Anonymous | TrustRadius Reviewer

Pros

FortiGuard Web Filtering Service

  • The logging provided in FortiGuard Web Filtering Services is fantastic. It allows you to capture all requisite information. I personally have my log view set to show address accessed, time browsed, user, machine, all IP addresses involved, computer name, site Category, and the action taken.
  • In 4 years I have had to report 6 incorrect website ratings. Every time I've reported an issue, there has been an update to the site listing by the next morning.
  • Creating separate rule sets is simple, allowing for easy management of different groups of users.
Anonymous | TrustRadius Reviewer

GoGuardian Admin

  • The reporting Dashboard page gives you a great picture of what your users are doing on the internet.
  • The Theft recovery piece works very well and helps recover devices that are missing in action.
Brandon Burch | TrustRadius Reviewer

Cons

FortiGuard Web Filtering Service

  • Interface was not easy for some other users, but after they got it down, it worked well.
  • Took a little while to get help from support. Had to call the project manager to get help. But they took care of the issue after the fact.
Tony Ortiz | TrustRadius Reviewer

GoGuardian Admin

  • The system cannot inform our team about cyber bullying or harassment.
  • Students can still play some games if those games are loaded to a Google Site.
  • There are times when a Chromebook that hasn't been restarted in a while will not show up online. This is problematic as students do not restart as much as they should.
Anonymous | TrustRadius Reviewer

Pricing Details

FortiGuard Web Filtering Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

GoGuardian Admin

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

FortiGuard Web Filtering Service

No score
No answers yet
No answers on this topic

GoGuardian Admin

GoGuardian Admin 10.0
Based on 1 answer
Does what we need it to do and more in a very cost-effective manner. Relatively easy to use and great customer support. They are quick and clear and will walk you through things in real time.
Laurance J. Specht | TrustRadius Reviewer

Support Rating

FortiGuard Web Filtering Service

FortiGuard Web Filtering Service 6.0
Based on 2 answers
Took a little longer for support to get our problem solved, but when the upper tier tech support was involved, we got excellent customer support.
Tony Ortiz | TrustRadius Reviewer

GoGuardian Admin

GoGuardian Admin 9.5
Based on 3 answers
GoGuardian support is the best in the business. Within seconds of the business day I can chat with a human being about any issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

FortiGuard Web Filtering Service

We selected FortiGuard Web Filtering because it came in the service bundle with our FortiGate unit. After testing the service for a couple of months, we disabled the web filtering that was running on our client machines and have not looked back. It's been easy to manage, effective, and fast. There isn't much more you can ask for from a filtering solution.
Anonymous | TrustRadius Reviewer

GoGuardian Admin

GoGuardian Admin has been leading the way in content filtering for both on and off site with an easy-to-use interface. At the time, it was one of the first to offer cloud-based off-site filtering for Chromebooks. They continue to grow and provide new features every year with great tutorials and updates.
Anonymous | TrustRadius Reviewer

Return on Investment

FortiGuard Web Filtering Service

  • The subscription is a bit expensive. However, taking its value into consideration makes it worthwhile.
Anonymous | TrustRadius Reviewer

GoGuardian Admin

  • It has allowed us to deploy thousands of devices for home and on-premises use successfully. Without this cloud filtering, we would be stuck.
  • The theft recovery piece has allowed us to get our assets back from students that have left the district or that have misused them.
Brandon Burch | TrustRadius Reviewer

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