14 Ratings
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Score 8.9 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

FortiGuard Web Filtering Service

I recommend FortiGuard [Web Filtering Service] for small and medium businesses. It is well suited if you need to block bad websites like pornography, so I especially recommend using it for schools. For example, you can implement a firewall between the public internet and your local network of computer labs, students, and staff.
Anonymous | TrustRadius Reviewer

Symantec Web Security Service

If you have a large enterprise with roaming users and high threat risk because of the way your employees are scattered across the globe and work in a
Anonymous | TrustRadius Reviewer

Pros

FortiGuard Web Filtering Service

  • The logging provided in FortiGuard Web Filtering Services is fantastic. It allows you to capture all requisite information. I personally have my log view set to show address accessed, time browsed, user, machine, all IP addresses involved, computer name, site Category, and the action taken.
  • In 4 years I have had to report 6 incorrect website ratings. Every time I've reported an issue, there has been an update to the site listing by the next morning.
  • Creating separate rule sets is simple, allowing for easy management of different groups of users.
Anonymous | TrustRadius Reviewer

Symantec Web Security Service

  • Close to no loophole
  • Does what it says
  • One store shop for all security solutions
Anonymous | TrustRadius Reviewer

Cons

FortiGuard Web Filtering Service

  • Interface was not easy for some other users, but after they got it down, it worked well.
  • Took a little while to get help from support. Had to call the project manager to get help. But they took care of the issue after the fact.
Tony Ortiz | TrustRadius Reviewer

Symantec Web Security Service

  • Advanced and targeted attacks
  • Policy granularity
  • better support
Anonymous | TrustRadius Reviewer

Support Rating

FortiGuard Web Filtering Service

FortiGuard Web Filtering Service 6.0
Based on 1 answer
Took a little longer for support to get our problem solved, but when the upper tier tech support was involved, we got excellent customer support.
Tony Ortiz | TrustRadius Reviewer

Symantec Web Security Service

Symantec Web Security Service 5.0
Based on 1 answer
The support has become average ever since broadcom acquisition and they moving to GCP. There is no focus of existing customers as the presale do not exist
Anonymous | TrustRadius Reviewer

Alternatives Considered

FortiGuard Web Filtering Service

We selected FortiGuard Web Filtering because it came in the service bundle with our FortiGate unit. After testing the service for a couple of months, we disabled the web filtering that was running on our client machines and have not looked back. It's been easy to manage, effective, and fast. There isn't much more you can ask for from a filtering solution.
Anonymous | TrustRadius Reviewer

Symantec Web Security Service

Paloalto or netskope or zscaler do not offer one store shop for your security solution and that's where Symantec Web Security Service wins big. They have solutions for every need of an enterprise and that too with leading offering for all the products. This helps in easy manageability and little operational headache. The GIN database ensures that we have the best in class intelligence.
Anonymous | TrustRadius Reviewer

Return on Investment

FortiGuard Web Filtering Service

  • The subscription is a bit expensive. However, taking its value into consideration makes it worthwhile.
Anonymous | TrustRadius Reviewer

Symantec Web Security Service

  • Almost half the cost compared to legacy on prem infra
  • No Management means we can reduce on the IT personal
  • Better data protection
Anonymous | TrustRadius Reviewer

Pricing Details

FortiGuard Web Filtering Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Web Security Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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