FortiManager vs. Site24x7 All-in-One Monitoring

FortiManager is well suited for any environment with multiple and dispersed FortiGate firewalls. It will not manage other firewall platforms. Therefore, you either have to use multiple centralized management software, one for each firewall vendor, or invest in alternative tools such as Tufin, AlgoSec, FireMon, SolarWinds, etc. However, you will not get a more inclusive tool for your FortiGate firewalls other than FortiManager.

[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.

• Centralized FortiGate FW Management in a single console
• Available physical, virtual, or cloud deployment
• Single console for next-generation FW features
• Multiple Administrative Domains

• Very clean website UI. Tests are well categorized and navigation is very simple.
• The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
• The cost of the platform is very cheap and the cost also scales at a low amount.
• No on-premise footprint. All cloud-based.

• Support contracts are difficult to manage or make changes to
• Next Generation subscriptions are managed individually, i.e. pegged to specific firewalls
• Cumbersome to bring existing firewalls to be covered under a single contract

• Ability to edit an existing maintenance schedule, vs creating a new one each time
• Grouping of emails to SMS and non SMS alerts to save on false alerts
• Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

FortiManager is the best choice for managing numerous FortiGate firewalls. It allows for easy integration into ServiceNow and automates simple repetitive tasks that are very straightforward. Role-based access control is easy to enable and you can get quite granular with user permissions. Administrative Domains help segregate firewall management and compliance within the FortiManager console, by almost any classification method that makes sense to your organization.

The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).

• Allowed for quick migration from legacy firewall platforms
• NOC and SOC visibility of entire threat surface
• Intuitive user interface
• Extremely quick learning curve

• Cost savings have been substantial at approximately 70%.
• We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
• Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.