Foundation Directory Online by Candid vs. DonorPerfect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Foundation Directory Online by Candid
Score 9.5 out of 10
N/A
The Foundation Directory Online (FDO) is an online database of donations, donors, and grantmakers, from Candid.orgN/A
DonorPerfect
Score 7.8 out of 10
N/A
DonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the…
$99
per month
Pricing
Foundation Directory Online by CandidDonorPerfect
Editions & Modules
No answers on this topic
CORE
$99.00
per month
PLUS
$199
per month
PRO
$649
per month
Offerings
Pricing Offerings
Foundation Directory Online by CandidDonorPerfect
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Foundation Directory Online by CandidDonorPerfect
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Foundation Directory Online by CandidDonorPerfect
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Score 9.0 out of 10
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OneCause
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Score 9.2 out of 10
Bloomerang
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Score 9.0 out of 10
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Score 7.5 out of 10
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User Ratings
Foundation Directory Online by CandidDonorPerfect
Likelihood to Recommend
8.0
(3 ratings)
7.0
(94 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(9 ratings)
Usability
-
(0 ratings)
9.1
(11 ratings)
Availability
-
(0 ratings)
9.5
(2 ratings)
Performance
-
(0 ratings)
9.5
(2 ratings)
Support Rating
10.0
(1 ratings)
8.0
(32 ratings)
In-Person Training
-
(0 ratings)
7.5
(2 ratings)
Online Training
-
(0 ratings)
9.0
(2 ratings)
Implementation Rating
-
(0 ratings)
5.5
(7 ratings)
Configurability
-
(0 ratings)
7.5
(2 ratings)
Ease of integration
-
(0 ratings)
7.5
(2 ratings)
Product Scalability
-
(0 ratings)
7.8
(2 ratings)
Vendor post-sale
-
(0 ratings)
7.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.5
(2 ratings)
User Testimonials
Foundation Directory Online by CandidDonorPerfect
Likelihood to Recommend
Candid.org
Beyond any pros or cons, the simple fact is that FDO is the industry standard for grant prospecting databases. Others like GrantStation, GrantSearch, and more can offer some other functionalities or different UX/UI, but ultimately I've never found something that other search platforms had that FDO did not. If you are a non-profit organization, you need a subscription to FDO if you have any serious interest in prospecting (and getting) institutional funding.
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SofterWare
I love that I can integrate with Donor Search to learn about a person's past giving history to learn more about their interests. DonorPerfect also lets us upload a photo of our donors so we can easily identify them when they visit us or Attend a function. I wish the photo upload offered a larger image and multiple images, some donors send me pics of their visits and pets and it would be great to also store those right in their DP account.
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Pros
Candid.org
  • Summarizing foundation information (contact info, funding priorities, geographic priorities, etc.) in a user-friendly format
  • Recommending similar foundations based on certain criteria, this is helpful when looking for new funding opportunities
  • Being able to search through organization's 990s using crtl + F
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SofterWare
  • DonorPerfect is extremely customizable in every possible way. I love that you can customize what you see when you view a donor's record and how you see it. Fields can be active or hidden, and arranged in any way you choose. In addition, you can create custom fields and parameters, which can be used to enter text freely, as a drop-down box, or as selections with check boxes. The other awesome thing about the options for customization is that you can add, remove, or change fields at ANY time. My organization has used DonorPerfect for over 10 years, but just a few days ago, I added a field to the main screen in our donor records that is now relevant and helpful to my colleague and me as we work together. I feel like the possibilities are limitless in making it DonorPerfect your specific needs.
  • DonorPerfect reports are extremely versatile, and can literally be created to produce any data set imaginable. You can create, name, rename, save, and delete any reports in your profile. You can run very broad, lengthy reports, (which generate surprisingly quickly!), or very specific, detailed reports. You can create and save filters for quick use, or start from scratch each time you run a report.
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Cons
Candid.org
  • As this platform grows, more data will be available and I'm looking forward to even further narrowed search results.
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SofterWare
  • It could provide some of the standard reports fundraisers need as canned reports
  • It could provide optional salutations so you could mail to only one person - not both
  • It could enable us to set up monthly giving categories without using their donation program
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Likelihood to Renew
Candid.org
No answers on this topic
SofterWare
It is by far the most cost-effective
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Usability
Candid.org
No answers on this topic
SofterWare
Poor cash batch interface. Almost half of our receipts are generated by cash and this interface does not support our needs very well.
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Reliability and Availability
Candid.org
No answers on this topic
SofterWare
It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
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Performance
Candid.org
No answers on this topic
SofterWare
DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
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Support Rating
Candid.org
Any question is answered within 24-48 hours, professionally. If one person can't answer right away, they will seek answers within their support group and find the answer for you.
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SofterWare
Support is so easy. We use chat most often - as we can get someone quickly. The support folks know the product and get answers quickly. If they need to escalate an issue, they do so quickly. The training is great and easily accessible. You can take classes over and over until you completely understand concepts
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In-Person Training
Candid.org
No answers on this topic
SofterWare
I was able to utilize the support team to train me in areas where I could not figure out how to use the application.
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Online Training
Candid.org
No answers on this topic
SofterWare
It was decent.
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Implementation Rating
Candid.org
No answers on this topic
SofterWare
DonorPerfect provides an extremely easy to use importing tool and the support team was awesome. You don't have to do it in house; for a reasonable fee you can get it done by them.
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Alternatives Considered
Candid.org
I have also used Grant Station and GuideStar for foundation research and have found Foundation Directory Online to be the most user-friendly, provide the most detailed information about foundations, and to have the best search features in order to find the funders that I am looking for as well as to discover new funders
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SofterWare
I have only ever used DonorPerfect, but I have looked into two or three other options over time. I apologize that I cannot recall all their names at this time. What I found was that even though they typically brought more to the table at that time, the cost jump was huge and I couldn't justify the ROI to myself. But DonorPerfect has continued to add to what they offer and I was glad I never changed platforms.
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Scalability
Candid.org
No answers on this topic
SofterWare
[There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
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Return on Investment
Candid.org
  • We don't apply for many grants, however; we use look for resources to direct nonprofit when looking for additional funding outside of our funding process.
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SofterWare
  • Positive - using a standard Donor management system across a wide geographic area has reduced our infrastructure costs and training requirements
  • Negative - We are not realizing the full potential of our donors because we are missing opportunities for engagement, and missing connections and opportunities because DonorPerfect's limitations.
  • Negative - Limited/poorly implemented API has significantly increased our development costs as we struggle to implement DonorPerfect data with other internal systems.
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