Blackbaud Raiser's Edge NXT vs. Foundation Directory Online by Candid

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Raiser's Edge NXT
Score 7.5 out of 10
N/A
Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.N/A
Foundation Directory Online by Candid
Score 9.5 out of 10
N/A
The Foundation Directory Online (FDO) is an online database of donations, donors, and grantmakers, from Candid.orgN/A
Pricing
Blackbaud Raiser's Edge NXTFoundation Directory Online by Candid
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Blackbaud Raiser's Edge NXTFoundation Directory Online by Candid
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Blackbaud Raiser's Edge NXTFoundation Directory Online by Candid
Considered Both Products
Blackbaud Raiser's Edge NXT
Chose Blackbaud Raiser's Edge NXT
Every organization I've worked at has used Raiser's Edge. I don't have any experience with other databases. I have never been a decision maker in picking Raiser's Edge. Knowing what I know now, if I did have a say I would've put off getting NXT as long as possible until more …
Foundation Directory Online by Candid

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Blackbaud Raiser's Edge NXTFoundation Directory Online by Candid
Communications and Marketing
Comparison of Communications and Marketing features of Product A and Product B
Blackbaud Raiser's Edge NXT
6.6
6 Ratings
29% above category average
Foundation Directory Online by Candid
-
Ratings
Constituent engagement and marketing7.26 Ratings00 Ratings
Social listening7.02 Ratings00 Ratings
Digital advocacy enablement5.73 Ratings00 Ratings
Reporting and Analytics
Comparison of Reporting and Analytics features of Product A and Product B
Blackbaud Raiser's Edge NXT
7.0
9 Ratings
14% above category average
Foundation Directory Online by Candid
-
Ratings
Reporting and data visualization7.69 Ratings00 Ratings
Wealth screening6.58 Ratings00 Ratings
Fundraising and Events
Comparison of Fundraising and Events features of Product A and Product B
Blackbaud Raiser's Edge NXT
5.1
8 Ratings
16% above category average
Foundation Directory Online by Candid
-
Ratings
Online donation options8.08 Ratings00 Ratings
Event registration and ticketing7.58 Ratings00 Ratings
Text and phone donations2.01 Ratings00 Ratings
Volunteer shift management2.01 Ratings00 Ratings
Mobile event check-in6.02 Ratings00 Ratings
Security and Platform
Comparison of Security and Platform features of Product A and Product B
Blackbaud Raiser's Edge NXT
7.6
9 Ratings
18% above category average
Foundation Directory Online by Candid
-
Ratings
Role-based user permissions8.99 Ratings00 Ratings
Mobile access8.09 Ratings00 Ratings
Integrations6.07 Ratings00 Ratings
Best Alternatives
Blackbaud Raiser's Edge NXTFoundation Directory Online by Candid
Small Businesses
Bloomerang
Bloomerang
Score 9.0 out of 10
OneCause
OneCause
Score 9.2 out of 10
Medium-sized Companies
Bloomerang
Bloomerang
Score 9.0 out of 10
OneCause
OneCause
Score 9.2 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Blackbaud Raiser's Edge NXTFoundation Directory Online by Candid
Likelihood to Recommend
7.5
(365 ratings)
8.0
(3 ratings)
Likelihood to Renew
8.2
(32 ratings)
-
(0 ratings)
Usability
8.0
(31 ratings)
-
(0 ratings)
Availability
10.0
(4 ratings)
-
(0 ratings)
Performance
10.0
(15 ratings)
-
(0 ratings)
Support Rating
5.0
(46 ratings)
10.0
(1 ratings)
In-Person Training
10.0
(12 ratings)
-
(0 ratings)
Online Training
7.0
(194 ratings)
-
(0 ratings)
Implementation Rating
7.6
(15 ratings)
-
(0 ratings)
Configurability
10.0
(3 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.5
(2 ratings)
-
(0 ratings)
Ease of integration
10.0
(3 ratings)
-
(0 ratings)
Product Scalability
10.0
(5 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.5
(4 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(4 ratings)
-
(0 ratings)
User Testimonials
Blackbaud Raiser's Edge NXTFoundation Directory Online by Candid
Likelihood to Recommend
Blackbaud
It really depends on what the colleague is trying to do. While RE does not 100% cover what we need to do, it really does cover the basics. I would also not recommend this to a small business or non-profit as the contracts offered seem to be very expensive. RE greatly helps us with the stewardship of our constituents.
Read full review
Candid.org
Beyond any pros or cons, the simple fact is that FDO is the industry standard for grant prospecting databases. Others like GrantStation, GrantSearch, and more can offer some other functionalities or different UX/UI, but ultimately I've never found something that other search platforms had that FDO did not. If you are a non-profit organization, you need a subscription to FDO if you have any serious interest in prospecting (and getting) institutional funding.
Read full review
Pros
Blackbaud
  • Tracks history of gifts and makes it easy to see giving over time, also good at organizing and accessing complete constituent information around contact information, displaying gifts with date and designations, restrictions etc..
  • NXT provides easy access to analytics and reports to share for specific dates etc. to support decision making and planning
  • Display format and organization of analytical information is very intuitive and easy to navigate and helpful in developing reports for presentations.
Read full review
Candid.org
  • Summarizing foundation information (contact info, funding priorities, geographic priorities, etc.) in a user-friendly format
  • Recommending similar foundations based on certain criteria, this is helpful when looking for new funding opportunities
  • Being able to search through organization's 990s using crtl + F
Read full review
Cons
Blackbaud
  • Several modules are still read-only, such as Volunteer Management and Memberships
  • Gift Batching in RE NXT is too simplified, users need more cash management control
  • Would be nice to be able to search for any kind of record, not just constituents
Read full review
Candid.org
  • As this platform grows, more data will be available and I'm looking forward to even further narrowed search results.
Read full review
Likelihood to Renew
Blackbaud
We have a lot invested in NXT and it suits our needs perfectly. There would be no reason for us to consider a needless conversion to a new solution. I do not believe there is any other product on the market that would be worth considering.
Read full review
Candid.org
No answers on this topic
Usability
Blackbaud
NXT seems easy to learn on a relatively deep level. There are glitches, like with everything, but it is usually easy to see where they are, most of time. I like that Development staff can choose what they want to see and where they want to see it, and it doesn’t affect my screen.
Read full review
Candid.org
No answers on this topic
Reliability and Availability
Blackbaud
The only reason I cannot give a 10 is because like all web based products, internet connection is required and that is not something that can be counted on 100% of the time. When the internet connection is stable, I have had little to no issues using Raiser's Edge.
Read full review
Candid.org
No answers on this topic
Performance
Blackbaud
NXT itself is a pretty simple interface, and is great for front-line fundraisers to be able to look up info and run some simple "reports"/analysis. It's very quick and intuitive, but the back-end attached to it (RE 7.96) may have connectivity issues from time to time. NXT itself, though, is simple enough that issues are rare.
Read full review
Candid.org
No answers on this topic
Support Rating
Blackbaud
The support hat Blackbaud can be iffy at times. When they are busy they must hire on a large temporary worker pool to help support and often times they are not capable of answering the right questions and delaying the process for your solution to be complete. When it is not the busy time, most things get answered in a normal rate.
Read full review
Candid.org
Any question is answered within 24-48 hours, professionally. If one person can't answer right away, they will seek answers within their support group and find the answer for you.
Read full review
In-Person Training
Blackbaud
Our team understood the product well, which was based on what we were trained on. Whenever we have questions, we are able to contact a member of the product team to get that question answered. This helps us have no down time when there are tasks that need to get done.
Read full review
Candid.org
No answers on this topic
Online Training
Blackbaud
For the most part, the instructors who teach the online courses are very knowledgeable and personable. I will say that the instructor-led classes, which are the only actually helpful form of online training offered by Blackbaud, are likely prohibitively expensive for many, especially if you have multiple team members who need to be trained. One-off classes do not necessarily provide the best return on investment as you may not have selected the best class for the training that you're looking for, or you may sign up for a class that is taught by a poor instructor (which is rare) and you'll find yourself needing or wanting to take it again. The only other option is to sign a multi-year contract which is, again, expensive, and may be more than you need. There are definite gaps in some of the course offerings as Blackbaud Raiser's Edge NXT is relatively new. Most of the classes also require a time commitment of one and a half to three hours, which could be more than your staff can spare.
Read full review
Candid.org
No answers on this topic
Implementation Rating
Blackbaud
Blackbaud was with us every step of the way during the migration of our data to the newer version of the software. They made it as easy as possible, and the huge task that it was was made much easier with their help.
Read full review
Candid.org
No answers on this topic
Alternatives Considered
Blackbaud
There just is no system as robust and capable as Raiser's Edge NXT. It's ability to track anything you'd like, give you space to create custom fields (attributes) and utilize fields in different ways than intended give it the extra advatage that we hadn't seen in other products. It's got a vast network of plug ins that help automation features as well.
Read full review
Candid.org
I have also used Grant Station and GuideStar for foundation research and have found Foundation Directory Online to be the most user-friendly, provide the most detailed information about foundations, and to have the best search features in order to find the funders that I am looking for as well as to discover new funders
Read full review
Contract Terms and Pricing Model
Blackbaud
Pricing really seems to be all over the place, and everything else you need is an extra add-on cost. The biggest issue is training. Options are limited unless you subscribe and pay for it across your contract.
Read full review
Candid.org
No answers on this topic
Scalability
Blackbaud
New features are constantly being added to Raiser's Edge NXT that expand its capabilities. Features such as constituent mapping and easily accessible actions allow for more in-depth analysis of existing constituents. The future ability to manipulate soft-credits and customize reporting dashboards will make NXT even more attractive to our fundraisers and executives. It's great to see that the software is evolving.
Read full review
Candid.org
No answers on this topic
Return on Investment
Blackbaud
  • Time management, saved time with data, resulting in a cost savings of 20%
  • Made reporting easy with processing donor gifts and recording them approximately
  • Improved fundraising as the preferred platform and increased donations by 15%
  • Attained a holistic approach to identifying prospective donors
Read full review
Candid.org
  • We don't apply for many grants, however; we use look for resources to direct nonprofit when looking for additional funding outside of our funding process.
Read full review
ScreenShots

Blackbaud Raiser's Edge NXT Screenshots

Screenshot of Benchmarking in Blackbaud Raiser’s Edge NXT helps users understand fundraising performance by comparing their organizations against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.Screenshot of Integrated analytics in Raiser’s Edge NXT help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Simple & reliable ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.Screenshot of Work Centers enable management of a portfolio with a cohesive, clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of constituents and drive action. Action-triggering insights reveal areas that should be focused on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.Screenshot of Out of the box dashboards and reports display how an organization is performing at all times. Dashboards can be customized based on what’s important, to achieve a clear view of the organization’s performance.Screenshot of Online giving pages.Screenshot of Constituent records are designed to surface everything needed to know about a supporter in a single place. Tiles containing important supporter information such as contact information, giving history, and wealth ratings can be collapsed and organized according to each user’s preferences.