Four Winds Interactive vs. TelemetryTV

If you want to create an elaborate, multi-leveled kiosk for your organization, Four Winds Interactive Content Manager Desktop can definitely do that for you. Just know going in that it's not the easiest to operate, and definitely devote time to training. Definitely have a couple of people go through this training, so it's not just one person in your organization that can operate Four Winds.

Setting up in a building where you need TV signage with dynamic content that is simple to modify. Telemetry would be good for this because it is all centrally cloud-managed allowing for quick and easy changes. Telemetry TV can be set up with any TV and Chromebox device which allows for ease of setup as well.

• The FWi platform handles very complex or unique situations better than other signage solutions. They support every standard type of data and web service, and through a supplemental Integration Framework product they can support almost anything out there... or things that aren't even out there yet.
• Their support and assistance has gotten very good over the years; I'd say it is now excellent. Their team of sign builders and engineers have advanced knowledge of the product and how it can be used; you won't get a "did you try restarting it?" when dealing with them.

• Easy to learn, easy to set up.
• More than one user can access and make edits, add new material, etc.
• Good assortment of communication Apps.
• Excellent online help/chat function. Click on the chat icon and someone responds promptly.
• Low maintenance, once it's set up it just keeps running.

• When working with a large installation the amount of mouse clicking and dragging and setting of settings and make your hand a bit sore but the modular component setup of this software demands a lot of settings.
• As a custom software designer myself I would like to see more group effective operations so I could effect a change at a property level instead of an individual player level.
• Upgrading to a new version of the software I have left to the experts at FWI because it is rather complex. They state they are working on better ways to perform large upgrades.

• There is nothing I think they need improvement on at the moment.
• When I have made suggestions they have altered the item so align with my idea.

Great business partners

Each time I have called with a problem, I have gotten a prompt and courteous reply. And, my problem is always solved and followed up on. I honestly don't get this type of response from any other support group I am involved with. Thanks so much for such an outstanding staff.

Simply put, FWi outperforms just about any other software solution by being more adaptable and more reliable, while being competitively priced for its class (top shelf). It's not as cheap as using "free" signage software that's in the cloud, or built into display screens (LG), but if you plan on doing more than running slides and you plan on doing it in multiple locations and screens, this is the platform to do it on - especially if your venues and needs vary across the network.

Mvix and HyperSign... Mvix was modular add-on signage. License heavy. HyperSign didn't work for us seeing that the customization was not there.

• Works better than our old kiosk system
• Helped us modernize the look of our kiosk

• Adding info to the screens is simple and quick. Our previous system was more time consuming. We are able to post important information in real time.
• Because more than one user can access the screens, the work load can be distributed.