Likelihood to Recommend The best thing about frame.io (and the reason we subscribed to the service in the first place), is it is very easy for clients to give notes when reviewing videos we produce for them. It allows them -- forces them, actually -- to give frame specific notes, so there is no confusion about what shot they are talking about. The one thing that would be nice would be another area for clients to make more global, general notes, so that both the global and specific notes could all be referenced in one place. But overall, had this service for about three years and still very happy with it.
Read full review Read&Write works beautifully as a universally designed support tool for all of our students to access the curriculum. It supports student productivity, allowing for them to complete their work quicker and easier (i.e. fewer keystrokes with word prediction, voice typing and ability to listen to text read back. It provides embedded support for students who need some assistance with reading and writing.
Read full review Pros Simple UI. Its drag and drop interface makes uploading and organizing something that happens inherently. Versioning is a huge issue when reviewing videos and frame allows you to keep old versions while prioritizing updated edits on the same link. Frame.io allows you to make accurate notes on a video down to the frame - including drawing on a frame to indicate exact details your notes refer to. This allows for your post team to know exactly what the note-maker is referring to. Privacy settings. Frame has an easy way to manage sharing by providing a "review link" and a "presentation" - this allows you to limit whether a reviewer has access to provide notes or just to review an edit. Simple password protection is an option for any review as well as the option for allowing a file to be downloadable. Read full review Read&Write works well with Word in Office 365 (we are a Microsoft board) Read&Write is excellent in the speech to text and text to speech areas. We love the prediction tool, especially for users whop are apprehensive to dictate yet still require spelling support. We love the collect highlights feature, especially when we are researching a webpage in order to write a research paper. We love the summarize tool! Read full review Cons Though I love the integration with After Effects, it's a tiny bit buggy from time to time. You'll need to re-sign in once a week (at least, this is what my tests have determined) and there is an issue with timeline jumping. If you click onto a comment, the timeline takes you to the problem area, but if you move the playhead elsewhere and click onto the same comment, it will not return you to the location. You must first click onto a different comment, then back onto the original. It's silly, and to me, a bug that will be resolved eventually. Frame.io does not provide an archiving feature, so it's a bit of sore spot to delete old videos. When running into storage problems, which you might depending on your plan, you'll need to remove old videos. Video links play natively at 560p. I don't understand this, as 720p or 1080p should be the standard playback resolution. This means some clients might not be as technologically-savvy, and won't think to click onto the resolution button to upgrade the resolution playback. I've had clients ask why the video was "low-quality" when they needed to change the resolution. This feels like boneheaded development to me. Read full review The tool is a bit tough to learn in the beginning. Tips and tricks can be sprinkled throughout the process, and Apple has tips on learning about the iPhone. If a representative could be available to help onboard you onto the tool. Read full review Likelihood to Renew I think it is an amazing, comprehensive tool that is easy for students to understand and use to improve their school performance
Read full review Usability I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
Read full review Extremely user friendly and easy to use
Read full review Reliability and Availability Highly available
Read full review Performance Integrates well and quickly
Read full review Support Rating I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
Read full review The support team at Texthelp is excellent. They're all super helpful and open to feedback and new ideas. Still, more importantly, they are ultimately fully committed to aligning with us and ensuring they help us provide the best education possible. Furthermore, they're open to new features and always communicate this incredibly well.
Read full review Implementation Rating Still trying to get all schools and teachers to buy in that students need this access
Read full review Alternatives Considered Frame.io is better when being compared to the
Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
Read full review Read&Write is better because all the tools are in one place vs
Kami which is mostly just a PDF reader and annotation tool. Orbitnote is comparable to
Kami so I wish that were included within Read&Write. We also have had our IT team thoroughly review Read&Write and it meets our software governance standards
Read full review Scalability Easy to use
Read full review Return on Investment Frame.io has allowed the team to collaborate on our own schedules Frame.io has allowed the team to collaborate remotely Frame.io has allowed us to share content with clients for feedback before publishing Read full review It helps boost student engagement and confidence. Using the text reader allows students to complete the assignment with confidence. The highlighter and collector support claims, evidence, and reasoning when writing evidence-based essays. Teachers can prerecord directions for absent students so they don't fall behind. Read full review ScreenShots