What users are saying about
21 Ratings
19 Ratings
21 Ratings
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Score 8.4 out of 100
19 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Frame.io

By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
Joel McAfee | TrustRadius Reviewer

Zoho Connect

Zoho Connect is a successful tool that creates team collaboration in our organization as people connect, share ideas, and plan on the ways forward. More so, Zoho Connect we use Zoho Connect to make remote connections, through video conferencing, and file sharing. Time management is another help we obtain from Zoho Connect, as it has calendar planner, suitable for setting the exact dates for meetings. Lastly, there is real time engagement with people around our firm, and more so clients.
Jessie Lessit | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Frame.io
8.5
Zoho Connect
9.7
Task Management
Frame.io
8.4
Zoho Connect
10.0
Mobile Access
Frame.io
7.9
Zoho Connect
10.0
Search
Frame.io
9.1
Zoho Connect
10.0
Visual planning tools
Frame.io
8.7
Zoho Connect
10.0
Gantt Charts
Frame.io
Zoho Connect
9.0
Scheduling
Frame.io
Zoho Connect
10.0
Workflow Automation
Frame.io
Zoho Connect
9.0

Communication

Frame.io
9.6
Zoho Connect
9.1
Chat
Frame.io
9.5
Zoho Connect
9.0
Notifications
Frame.io
9.8
Zoho Connect
9.0
Discussions
Frame.io
9.3
Zoho Connect
10.0
Internal knowledgebase
Frame.io
10.0
Zoho Connect
9.0
Surveys
Frame.io
Zoho Connect
9.0
Integrates with GoToMeeting
Frame.io
Zoho Connect
9.0
Integrates with Gmail and Google Hangouts
Frame.io
Zoho Connect
9.0
Integrates with Outlook
Frame.io
Zoho Connect
9.0

File Sharing & Management

Frame.io
9.5
Zoho Connect
9.8
Versioning
Frame.io
9.7
Zoho Connect
10.0
Video files
Frame.io
9.8
Zoho Connect
10.0
Audio files
Frame.io
9.7
Zoho Connect
10.0
Document collaboration
Frame.io
10.0
Zoho Connect
10.0
Access control
Frame.io
9.3
Zoho Connect
9.0
Advanced security features
Frame.io
9.3
Zoho Connect
10.0
Integrates with Google Drive
Frame.io
9.0
Zoho Connect
9.0
Device sync
Frame.io
9.5
Zoho Connect
10.0

Pros

Frame.io

  • Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
  • Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
  • Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
  • Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
Chris Hecox | TrustRadius Reviewer

Zoho Connect

  • Zoho Connect has real-time discussion options, which helps us engage with all team members.
  • Also, the calendar management feature is well embedded on Zoho Connect, helping us organize our events.
  • Zoho Connect has data security techniques, ensuring our company remains incredibly outstanding.
  • Lastly, we use Zoho Connect for event management, and session scheduling.
Jessie Lessit | TrustRadius Reviewer

Cons

Frame.io

  • Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
  • Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.
Anonymous | TrustRadius Reviewer

Zoho Connect

  • Zoho Connect lacks document management, a strong pillar in any enterprise.
  • Besides, there is no self-service portal from Zoho Connect, and this would make the application more advanced.
  • Discussions boards are also limited from Zoho Connect, and they should be enhanced or employed.
Jessie Lessit | TrustRadius Reviewer

Usability

Frame.io

Frame.io 10.0
Based on 1 answer
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
Joel McAfee | TrustRadius Reviewer

Zoho Connect

No score
No answers yet
No answers on this topic

Support Rating

Frame.io

Frame.io 8.9
Based on 2 answers
I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
Anonymous | TrustRadius Reviewer

Zoho Connect

No score
No answers yet
No answers on this topic

Alternatives Considered

Frame.io

Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
Alyssa Schmidt | TrustRadius Reviewer

Zoho Connect

Zoho Connect has real time discussion forums, which are essential in brainstorming and idea generation. Furthermore, there is the decision tree, which is enhanced by the knowledge based management feature. Zoho Connect has a social media tagging option, so advanced and efficient in connect with those on social sites. Finally, Zoho Connect has privacy option, and data security procedures, which are always active
Jessie Lessit | TrustRadius Reviewer

Return on Investment

Frame.io

  • Frame.io has allowed the team to collaborate on our own schedules
  • Frame.io has allowed the team to collaborate remotely
  • Frame.io has allowed us to share content with clients for feedback before publishing
Anonymous | TrustRadius Reviewer

Zoho Connect

  • Increases collaboration from Zoho Connect brings extra productivity and customer satisfactions.
  • Constant discussions supports provocativeness and innovations in our company.
  • Furthermore, instant file sharing speeds the operations of a company, and boosts the team spirit among staff.
  • Lastly, the initial financial requirements for Zoho Connect installation is small.
Jessie Lessit | TrustRadius Reviewer

Pricing Details

Frame.io

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Frame.io Editions & Modules

Edition
FreeFree1
Pro$152
Team$252
EnterpriseContact sales team
  1. For up to 2 users
  2. per user/per month
  3. none
Additional Pricing Details

Zoho Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Connect Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Frame.io
9.2
Zoho Connect
10.0

Usability

Frame.io
10.0
Zoho Connect

Support Rating

Frame.io
8.9
Zoho Connect

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